We have an updated announcement that you can read here.
So we’re taking the plunge and moving out of the app stores, and onto the mobile web. We’ve spent a lot of time trying to find the smoothest transition plan, but this is the first time (and last!) we’re doing something like this. So if there are bumps, we apologize, and want you to contact us with any problems, feedback@askmrrobot.com. We will be helping each and every person out that reaches out with a problem or concern.
The mobile web version will continue to be a premium feature, and we won’t have a free version. A free version would need to be ad-supported, but ads just don’t fit on mobile phones, and they often throw errors (and will continue to until the ad providers and servers get better). So, we’ve made the decision to continue to charge for the mobile web version. However, it’s included in the premium package, so you get a whole lot of goodies for $1 a month.
Why are we moving it out of the app stores? We have a thorough explanation here.
Already own the app? Mr. Robot has you covered! As a thank you for being an early app owner, Mr. Robot is making special user accounts, just for you. These special accounts will get you free access to the mobile web version and RoboCouncil all the way to Mists of Pandaria. Also, if you buy an annual subscription at any point up to Mists of Pandaria, you get $2 off the price. Update on 12/3 – we are sweetening the package, sine we love our early adopters! You now get the Mobile app and RoboCouncil free, forever. As well as half off the annual subscription if you sign up by Jan 31.
Our plan for the transition: please bear with us during this transition. We are trying to make this as smooth as possible, but if you experience any bumps along the way, just email us at feedback@askmrrobot.com. We are happy to help!
- Create your free account on when our new website launches and start your mobile web trial. We will launch the mobile web version of the app in early December, and your free trial is a temporary solution until step #2 is complete!
- Update the app when it hits the stores. We have submitted an updated app to the Apple store, but their approval process may take up to 2 weeks (this is the part out of our control, so you will get a free trial in step #1 until the update is approved by Apple). Android owners will be able to update right away (as soon as the mobile web version is live, in early December).
- Get the special code from your updated app, found on the launch screen. The update will contain a special code that you will apply to the user account you created (and if you haven’t created one, you can do so through a link in the app). The code will get you free access to the mobile web version and RoboCouncil
until Mists of Pandariaforever. The code also gives you$2$6 off an annual subscription if you choose to upgrade for other cool features, at any point up to MoP. - The update will remain in app stores until Dec. 31. So be sure update and use your code. After Dec. 31, we will remove the app from the stores, because we don’t want people buying an app that won’t be supported. Once it is removed from the store, you will not be able to get the update, so it is very important you update before Dec. 31 to get your code.
- If you have any questions or concerns, email us at feedback@askmrrobot.com. We will respond to every single email. You can also post comments here.
