Toxicity is a real problem in some of the class Discords. Earlier this week I posted an article that tried to shed some light on it. But since I posted some statistics in aggregate, lumping in the good Discords with the bad, many Discord moderators got really upset.
I understand why they were upset: they want to distance themselves as far as possible from these toxic people and it isn’t fair to be associated with this bad behavior. Because of this, I took down the original article – iIt wasn’t fair to lump them together, implying that everyone was engaging in poor behavior, instead of just a small group.
That outrage is encouraging – most people don’t want this toxicity.
Regardless of the poor execution of my first article, the toxicity is there. The problem that prompted the article still exists and so I am going to continue to address it.
Why me? Why is AMR posting this?
I’m making this post as a commentary on the state of the Discord community right now. There is a small group of toxic people poisoning the perception of what otherwise is a great resource for WoW players. In fact, it extends well beyond this community – it is affecting people (and even game developers) across all games. This is hurting our gaming community and we wanted to add our voice to say, “We don’t like it either.”
To quote the director of Twitch.tv, who recently spoke out about this topic: “This is about the leaders of the industry setting a good example that we shouldn’t allow or tolerate this, and we should fight against it, and set proper examples.”
How bad are some of these channels – are people just overreacting?
In this article, you will see quotes with racial slurs and homophobic remarks. I have blocked out names and icons, replaced with their Discord rank (moderator or expert), as well as identified if someone is a “Regular.” A Regular is defined as one of the handful of people in the ‘in-crowd’ who account for 75% of daily messages in the spec channels (on average). Anyone labeled as a “user” either just dropped in or has very little participation.
I’m sharing some examples that focus on channel admins and moderators. If it looks like I am cherry picking examples from these people, it is because I am (full disclosure). Admins, moderators and special rank members need to stop doing these things, not engaging in it. Admins and Moderators are setting an example and others follow their lead to fit in. Continue reading