Tutorials & FAQs

Sometimes us humans need a little help translating Robot-speak. Good thing I’m fluent in binary… so I’m here to help.

Below is a list of guides I’ve created, and I’m adding more all the time. If you have a question that isn’t answered in a guide, leave a comment here. Chances are, other people have the same question. Then I can make some more guides :)

  • Akivar – Deathwing

    From Using your Site there are two things I would like to see as future changes.

    I
    am going to go through a month of extensive testing on this site to see
    a lot of the things, that the premium features may be able to offer me.

    Change 1. – ADD a LFR ONLY option to the BIS selection page.
    - This should allow you to make it to where you Select the Raids instead of T14 and T15 only.
    - It could be a Drop-Down Selection mode option so that people can chose raids that are appropriate for them to do.
    - They can then Select T14 and MSV (LFR) or T14 and MSV (Normal) or T15 and MSV (Heroic) for example.
    -
    Then a Change for the TOT Raids could be adding Thunder-Forged Option
    so you can see if there is a BIS chance for running a Normal Raid and
    getting Thunder-Forged options or Running ToT Heroic on a chance of just
    replacing that gear overall.

    Reasoning. – Not everyone is able
    to do raids through-out their raiding career. Especially since a lot of
    people don’t seem to have time to get into a raid group or they aren’t
    geared enough. So they can see what items they’d be more likely to go
    for in the LFR Queues. This would also allow people who wish to only go
    through LFR in their career to spend more time enjoying the game.

    Change 2. – Make a Change Log.
    -
    Instead of Looking at each Individual Gem Change or Enchant Change you
    would be able to see every Change of what you would be changing from and
    to.
    - This would also make the Gem Required screen more applicable.
    When changing Gems it only accounted for 3 of my Gems that needed to be
    changed but told me on the Shopping List that it was 4.
    - It could streamline peoples ability to Make Changes.
    - This would also allow people to Read the Changes instead of trying to figure out everyone.

    Example.
    Wrists
    have – +120 Expertise instead of +120 Mastery like they should, and
    +160 Haste & 160 Mastery instead of +160 Mastery & +80
    Intellect.

    You would produce a script that makes these changes as Following.

    [Wrist Name]
    Enchants – Change (Current Enchant) to (Future Enchant)
    Gemming – Change (Current Gems) to (Future Gems)
    Reforging – Change (Current Reforge) to (Future Reforge)
    Item Enhancements – If Applicable apply Item Enchants such as Extra Gem Slot.

    [Attenuating Bracers]
    Enchants – Change 120 Expertise Enchant to 120 Mastery Enchant
    Gemming – Change [ Gem Name ] to [ Gem Name ]
    Reforging – No Changes.
    Item Enhancements – Add Jewelcrafting Gem Slot & [ Gem Name ]

    Reasoning
    – This would provide people with an easy to read and understand change
    log where it shows an Item by Item Changes and can provide full item
    names and If applicable wowhead item links to the items being changed.

    AKIVAR from Deathwing.

    • zoopercat

      Thanks for the thoughtful feedback. Regarding #2 – Have you checked out the premium shopping list? The button shows up next to the find upgrades button, after you click optimize. I want to be sure you’ve seen that first, then let’s chat about making that option even cooler. We have a lot more space in that window to do stuff with :)

      • Akivar

        I did take a look at the Shopping List ++ and that’s a great feature. Just think there should be another way of viewing that. I did base my Original Complaint off of the Shopping List on the original page.

        There is also Human Error to Account for as well. ^_^

        I still think that.

        [Wrist Name]
        Enchants – Change (Current Enchant) to (Future Enchant)
        Gemming – Change (Current Gems) to (Future Gems)
        Reforging – Change (Current Reforge) to (Future Reforge)
        Item Enhancements – If Applicable apply Item Enchants such as Extra Gem Slot.

        [Attenuating Bracers]
        Enchants – Change 120 Expertise Enchant to 120 Mastery Enchant
        Gemming – Change [ Gem Name ] to [ Gem Name ]
        Reforging – No Changes.
        Item Enhancements – Add Jewelcrafting Gem Slot & [ Gem Name ]

        Would be a better format for others. and it can even be a Collapsible List.

        [ Gear Changes by Slot ]
        + [ Head - Item Name ] – [ 1 Change ]
        + [ Shoulders - Item Name ] – [ No Changes ]
        + [ Back - Item Name ] – [ 2 Changes ]
        - [ Wrist - Attenuating Bracers ] – [2 Changes]
        …[_] Enchanting – Change +120 Expertise to +120 Mastery
        …[X] Gemming – Change [ X-Gem ] to [ Y-Gem ]
        + [ Hands - Item Name ] – [ No Changes ]

        Something like that.

  • Akivar

    Akivar-Deathwing Reporting in.

    Change 1 is already enabled, I did not see the Settings Tab as clearly.
    Change 2 is still appreciated.

  • Ashgaion

    I don’t know why, but for some odd reason Mr. Robot is telling me to reforge to expertise on a warlock……
    You might wanna look into that!

    • zoopercat

      Expertise gives you spell hit. That was implemented by Blizzard when MoP launched (but wasn’t widely advertised). But it’s totally legit, promise!

  • Mythincperson

    I recently got the “Taoren, the Soul Burner” thru LFR. The optimize is telling me to put 2 gems in it. The Dread and a Delicate Ruby. Not sure what’s going on, but I only see one slot on this weapon and it’s only for the Dread. Possible bug? Or is there a way to add a second gem slot that no one seems to know about?

    Thanks

    • Imapallywoot

      There is, actually. The 5.1 Legendary quest line rewards you with a Legendary-quality gem slot that can be applied to any Sha-Touched or Thunderforged weapon. For me, at least, that gem slot appears on the tooltip, but not on the optimization list. Not sure if there’s an option to exclude legendary stuff.

  • http://www.facebook.com/gregory.varnadoe Gregory Varnadoe

    It looks like the stats are wrong on Drakefist Hammer, Reborn. The item list is not showing the +5152 spell power. This seems to be lowering its ranking considerably.

    • zoopercat

      We’ll get this fixed, ty :)

  • Crozekiel

    Is there a way to lock a player into a Main Spec and Off Spec for the RoboCouncil? I run a raid that has a priest that goes disc for some fights, and shadow for others, as not all fights require the same amount of healers, but he goes for his disc set as main spec and shadow as off spec no matter what. Also, related to this issue, if someone last logged off in their off spec, I either have to make them re-log in their main spec, or it throws off the council all night. Honestly, I would rather run the risk of their main spec gear being listed as slightly out of date (as i would assume it would have the gear from the last time they logged in that spec, because i don’t see a way to get realtime info for a whole raid) than have to ask everyone to relog right before the first boss pull on raid nights :P Thank you.

    • zoopercat

      Good feedback. We don’t have a way to change the spec for RoboCouncil right now, but we have a list of feature updates for that tool. The spec issue is on the list :)

  • Volrath

    Mr. robot isn’t finding my character. The FAQ doesn’t help either, because there’s a drop down box for server, so that’s not even the issue. My character’s name is Volràth on Sargeras US. But I can find my profile on the armory: http://us.battle.net/wow/en/character/sargeras/Volr%C3%A1th/simple

  • zoopercat

    I can get it to load, does this url work? http://www.askmrrobot.com/wow/gear/usa/sargeras/volr%C3%A1th

  • http://www.facebook.com/soulless.dskull Soulless Giampiero DSkull

    This is probably the wrong section to post my question but i can’t see a forum link to talk about so… here it is:
    There is a way to get the Cataclysm version of Askmrrobot?
    I’ve already searched trought the whole internet’s searchs result.. but didn’t find anything.
    I’ve found only a lot of same requests around the world.. but without answers…
    Could u please grant or pray? Thanks for your support, and keep up the good work!

    • zoopercat

      We don’t have a cata version, sorry :( We only handle max-level characters. We have a very, very small team and can only do so many things.

      • http://www.facebook.com/soulless.dskull Soulless Giampiero DSkull

        :( that’s a sad moment for the world ^^’

        Anyway.. keep up the good works!! If in the future will add this awesome feature please contact me back.

  • Amunett

    Not sure where to post this, apologies! Robot wants me to use items that are “in my bags” that i no longer have. How do i purge these items? Thanks!

  • triarchelon

    Is there some reason it would suggest I reforge an item from crit to haste when I’m already above the 5273 haste threshold? I’m at 5285 haste rating. The total score from askmrrobot would actually drop 10 points if I followed its advice. (from 147303 to 147293)

    • triarchelon

      Really I just wonder what makes it suggest a change that gives a lower overall score than it already has. I’ve seen this happen several times now. I wasn’t sure where to ask the question.

      • zoopercat

        Hey, sorry for the delayed reply, I was travelling. Can you give me your character name and realm so I can take a look. Better yet, if you save your character to a profile (blue save button), and send me that url – that will ensure I see exactly what you’re seeing.

  • Imapallywoot

    My Paladin’s gear optimization is recommending a blatantly useless enchantment (Enchant Cloak – Precision when I’m at 9.17% hit.) My character is Imapallywoot-Draenor-US. You may want to look at how your engine prioritizes enchantments like that.

  • Zandrax

    Why does not show the best in my bags anymore I have subscribed. It only ever shows what I have on. I have updated and uploaded the correct file and the bar graph shows the difference between current and Best in bags. Any Idea what is wrong?

  • Dork

    I’m not receiving the follow up email when attempting to retrieve my username and password. The site appears to recognize my email address but I’m not getting anything. Any advice?

  • http://www.facebook.com/cheryl.bruce.54 Cheryl Bruce

    why is it suggesting i reforge to expertise on my fire mage?

    • zoopercat

      Expertise gives you spell power :)

  • http://twitter.com/MardyStevens Mardy Stevens

    Not showing Lionheart Executioner, Reborn on the gear lists. I can see it under find upgrades tho.

    • zoopercat

      Check your options menu. Do you have the right level set for the Crafthing Threshold? http://blog.askmrrobot.com/wp-content/uploads/2013/03/OptionsMenu1.png

      • http://twitter.com/MardyStevens Mardy Stevens

        yes…I have the setting set to All. The Lionheart Executioner, Reborn does not show up on any of my gear lists for any of my toons that use 2 handed weapons, only under the find upgrades button list.

        • zoopercat

          Can you save what you’re looking at to a profile (blue save button) and post that URL? Then I can see exactly what you’re seeing and troubleshoot it :)

          • http://twitter.com/MardyStevens Mardy Stevens

            It is starting to show on my lists now…looks like it is all taken care of now. Thank you for your interest in getting to the issue. :D

  • Jessica

    Is there a way to tell Mr.Robot I’m fire (Regarding mages) without actually having a fire spec. I’d love to be able to look at the potential crit I can get without actually having to go out and spend all the gold ingame reforging and reforging back

    • zoopercat

      Jessica, sorry for the delay, I missed your post over the weekend. Yes, you can switch specs. Click on the spec icon (to the right of the “Update from Armory” Button. And you can swap specs there.

  • LoreShell

    I can’t seem to get Nalak’s drops to show up although Oondasta’s do when manually selecting.

  • whyttedragun

    Is there a way to have AMR not gem/enchant/reforge a particular item? I try not to spend any gold on items under iLevel 450. For example, on my newly-90 monk, I have a 440 belt and AMR is telling me to put a belt buckle and gem on there.

    • zoopercat

      You can lock every gem, enchant and reforge on an item. Click on the item, at the top you will see lock icons. However, Mr. Robot might still suggest a belt buckle, and if he does, just open that up, lock in a gem that doesn’t matter… like a PVP resilience gem, or a STR gem if you’re a caster.

  • azenhog

    BIS is recommending using lower ilvl PVP gear for my PVE character. The ilvl and the stats are lower than what I have equipped.

  • azenhog

    Sorry, my previous post says BIS when I meant BIB. I could not see how to edit my post. My PVE character is being told to use PVP gear with lower stats and lower ilvl. This seems very wrong.

  • Aldier

    So when choosing the option of what best to spend valor points on, it lists a ring as a +956 improvement. ITs a 496 ring. My Current Ring is a 496 ring. Then I go to the option where you click the specfic ring and it will show the upgrades available. On that page it shows the same ring as only being a 251+ improvement. Cost effective is not clicked, so its not that. Ive found this descrepency with other items aswell. Could you explain this?

  • Fizzletoe

    I am trying to view my PvE build but only my PvP gear loads, no matter which options I choose, can you help?

    • zoopercat

      If you log out in your PvE gear, and click ‘update from armory’ it will grab the PvE gear. If you have any PvP items equipped, Mr. Robot might try to select the PvP stat weight preset for you. Just change it in the drop down menu. If you are logged in, he’ll remember your setting and not switch it back to PvP on you.

  • ebetpdx

    why does the site show Giorgio’s Caduceus of Pure Moods as having 2 gem slots? in game it only has 1

    • ebetpdx

      nvm, I’m just not far enough along to have that quest. I have too manually adjust the item to not show it, which messes up the optimization.

    • zoopercat

      You can get an extra gem from the legendary quest line. You can turn that option off in the options menu. About half way down, look for the option called “exclude eye of the black prince.”

  • uuglei

    Looking at relative ranking the 502 version of the helm of the golden golem is ranked higher than the 541 version…Houston we have a problem

    • zoopercat

      Can you give me your character name and realm so I can take a look at it?

  • immobilizer

    I’m currently trying to see what the best in bag is for one of my toons, i have unclicked use pvp gear in the options, yet no matter what i do (logout/refresh/etc.) the BiB keeps showing certain pieces as being my Tyranical gear? any idea why or a way to fix it

    • zoopercat

      It’s possible that Tyranical is your best option! Unchecking PvP gear in the options menu affects your BiS list, but not BiB. Mr. robot will make use of all of the gear you have available to you. Is there a reason you don’t want to use PvP gear (like reforges or something)? Or were you just thinking that it can’t be better?

  • Glurak

    Missing Legendary Quest ilvl 600 Back !!!!!! Pls update to build my BiS list :-)

    • zoopercat

      I know why it isn’t there. Open the options menu. On the right hand side, about half way down there is a legendary filter. Make sure to select the legendary cloak option :)

  • Pep

    Bug report – Sorry if allready posted but the new boots from scenario quest on 5.3 http://www.wowhead.com/item=98251 do not appear listed on mr robot char page. (Maybe because is random enchant and not yet listed on battle.net?

  • Falsi

    I’m trying to optimize using the PvP build but for some reason it will only load the PvE optimization. Any ideas?

    • zoopercat

      Probably b/c of the new PvP changes and their max iLevel. Try opening the options menu and setting a max iLevel that excludes the high-end PvE gear. Let me know if that works for you.

      Also, if you save what you’re looking at to a profile (blue save button) and give me that link… I can see exactly what you see. That will help me troubleshoot.

  • Murron

    Is there a way to lock in a specific weapon I want to use, even if it’s not my BiB?

  • disqus_3AK2KBPdfF

    Is there a particular reason why the 516 ilvl items from Heroic Scenarios are not displayed when I update my character from armory?

    • zoopercat

      They should be there. Try clearing your browser cache. If that doesn’t work, try changing any item on your character (in game) and logging out. That will flag the armory that somethign changed. Then click ‘update from armory’ on our site.

      Does that fix it?

  • Asterixx

    The Trinket “Rune of Re-Origination” has a little Change since 5.3!
    Equip:
    When your attacks hit, you have a chance to trigger Re-Orgination.
    Re-Orgination converts the lower two values of your Critical Strike, Haste, and Mastery into twice as much of the highest of those three attributes (the new…)and it also doubled!

    • zoopercat

      We have that change live :) Actually I believe it doubled before 5.3.

  • Knocme

    Optimazer for WoW, doesnt work, it just doesnt update my stuff, it doesnt save the changed options, it only shows me malevolant gear, it is not updating my gear. It doesnt work. Im running Mountain Lion 10.8.3. Anyone idea of whats wrong? ?Help is welcome.

  • Dalairen

    Why does Robot say that I can’t equip another weekly mojo 489 gear? Changed my helm, already have waist, wanted to update profile since armory is a bit slow (ReforgeLite doen’t work with three caps and I can cap haste here) and it tells me that I can’t equip helm with items I already equiped. Dafaq?))

    • Dalairen

      Another strange bullsh – got my helm with sockets (meta and yellow with + much agi) and there’s no sockets in Robot and in armory. Damn. It seems it’s useless till helm change to some drop.

      • zoopercat

        Dalairen, those helms where hotfixed 2 days ago to have gem slots added. We updated our data yesterday to reflect that – try refreshing the page. And if that doesn’t work, clear your cache. They should show up right on our site now.

        Can you give me your character name and realm so I can look into the multiple barren item thing? Can you send me a screenshot of what’s going on?

        • Dalairen

          Everything is already fixed by armory update in Robot. I can’t tell though if equipping problem is solved. I play on Eversong-EU with my horde panda-hunter Далаирен (russian), so if there still is smth in logs try to look there since I can’t give you a screen now. Basically it was a pop-up like when I try to equip two same unique rings or trinkets.

  • Kevin Smith

    If I sign up and pay for Mr. Robot, do I get to use it for one character, or for all my characters?

    • zoopercat

      All of your characters :)

  • jim

    above my new stats it says my gear and my gear optimized with a bar is that supposed to be my approximate dps kartney malorne ret pally

    jim.higgins74@gmail.com

  • Ennkay

    I don’t fully understand your rogue combat weights sytem. It’s advising me to reforge well past the 7.5% cap. Would love an explanation ty.

    • Ennkay

      Also it’s telling me im under the hit cap by 0.04%, while according to the ingame statistics im @7.58%.

      • zoopercat

        What is your character name and realm so I can look into it? Also, rogues have a soft cap at 7.5% but still get benefits over that.

  • Kiloalpha

    Does gear opt take into account that I have 1% expertise due to mace/sword specialization as a human? Just wondering when I see gear opt showing myself at 14.71% if that means I am really .71 % over

    • zoopercat

      We take into account all racials, talents and anything else that affects the stat total. So you’re in good hands :)

  • Sip

    How do I delete my profile I want to make a new 1

  • Zahira

    I think your system is bugged, it’s telling me that strength weapons from ToT are better then what I’m currently using on my rogue who is in ToT normal, ToT lfr or daily heroic scenario gear (Zahira – Archinmonde)…strength on a rogue? no I don’t think so.

    • zoopercat

      Zahira, weapon DPS is by far the most important factor in the weapon for rogues (and several other classes). So the DPS increase listed on some of the STR weapons makes it a better item.

      I looked at the list, and the weapons rank like this: 528 Agi > 528 Str > 522 Agi > 522 Str > 516 Agi > 516 Str. So the only way Str weapons are beating agi weapons is when they are a higher iLevel and therefor have more DPS. And when you compare the 522 Agi to the 522 Str weapons, Mr. Robot shows the Agi weapons to be twice as big of an upgrade (which is what you’d expect).

      Does that make sense?

      • Zahira

        Nope, it doesn’t make sense at all, agility for rogues is on a 1 to 2 ratio which translates to 500 agility = 1000 attack power, so double. Where as strength translates at a 1 to 1 ratio meaning 500 strength = 500 attack power so telling a rogue to equip a weapon with say 500 strength over a weapon with 400 agility would be saying take less attack power, take 500 attack power instead of 800 attack power… it’s incorrect, equipping strength weapons is wrong and it’s so wrong that blizzard doesn’t allow you to roll on them in LFR. According to your charts a strength tanking weapon is better for me then the agility sword that I’m using as a combat rogue… You really believe my dps will go up if I switch to this tanking weapon? according to your ranks you do, because if your not helping maximize my dps what are you doing?

        • Zahira

          I really don’t get it, and a couple months ago this wasn’t an issue, this is the first time strength weapons have ever been on my list.

          • zoopercat

            Looking at a 516 Agi weapon with 300 less DPS on the weapon damage: 500 agility gives you about 1100 attack power (with buffs), which is 78 DPS. But Agility also boosts your other abilities, so you could double that, let’s say. That’s about 160 dps.

            Now looking at a 522 STR weapon: you get 500 Attack power from 500 STR. It’s less than Agility, but you still get some. That turns into about 35 DPS. Add that to the increased DPS listed on the weapon, which is about 300, and the total DPS increase is 335 from the STR weapon.

            Now, if you compare a 522 AGI weapon, that is far superior than both the 516 AGI weapon and the 522 STR weapon. You get the same DPS as the 522 STR weapon, but you also get AGI instead of STR with is by far better (which we would both agree on).

            So the only time the STR weapon is better than an AGI weapon is when the STR weapon is a higher iLevel – giving it more DPS than the lower options.

  • Thalen

    I’m having a weird, intermittent problem with recommended reforges. I one item at a time then log out and back in, then reload from armory, then optimize – rinse and repeat until AMR is happy. The next day AMR is changing almost every reforge, many back to what they were before I started the day before. What am I doing wrong? I used to go back and forth but now I’m waiting to see what will happen….. Will it the recommendations flip back or not? Am I the only one having this problem? Does it matter that sometimes I look on my iPad and sometimes on my laptop? Any suggestions would be appreciated.

    • Thalen

      My character is Thalen on Thorium Brotherhood.

      • LeviticusMaximus

        Good Morning,

        I’m Leviticusmax on Stormrage. I am currently having the same problem with two sets of gloves (“Handguards of the Last Mogu” and “Vulcanadon Gauntlets”. Each time I equip one it tells me to go back to the other. I believe Litriana from Stormrage is having the same issue.

        • zoopercat

          Can you tell me this: does the score change (the score under the Best in Bags button) or are they exactly the same.

          Send me the askmrrobot.lua file you are using (found in wow / wtf / account / account name / realm / character / saved variables). And save what you are looking at (click the green save button to the left of your character name) – send me the url that generates.

        • Thalen

          I’m having the exact same problem with two sets of shoulders (Poisonblood Bladeshoulders and Spaulders of the Haunted Forest). No matter which I load it wants me to switch to the other set. The score change is the same.

    • zoopercat

      Thalen, turn on the beta optimizer: http://blog.askmrrobot.com/2013/06/new-optimizer-beta/

      What you’re seeing is an artifact of the old algorithm that does some estimation. It uses your current setup as a starting point, so if the starting point is different, the result could be different for some cases. The new algorithm eliminates this problem because it guarantees the best result every time :)

  • Tyler B

    Just wanna throw this out here, not like it matters all that much but might mess with the math some, on Mr. Robot, My crit is 30.4% (Timberwind – Lightninghoof) and in game its only 28.4 am I getting a random 2% crit from something or what?

    • zoopercat

      Yep – you get 5% crit from a raid buff, but lose 3% crit when fighting a boss from crit suppression. So that adds up to a 2% gain :)

  • tirili

    Armory update doesn´t work???

  • wilcofan99

    I’m a shadow priest. I have a 522 and a 502 helm. The 502 helm while equipped gives me the 2 piece set bonus, while the 522 does not. Icy Veins tells me to always prioritize set bonus over item level, but when using the calculated best in bags, AMR tells me to equip the 522 helm. I will not have any set bonus after that. Why is this?

    • zoopercat

      Sometimes the set bonus isn’t valuable enough to justify keeping it for a big upgrade. Some classes bonuses are far better than others. What is your character name and realm – I’ll take a look at it.

  • Dave Trigger

    Hello. My gnome racial is not factoring in a dagger for the spell hit. My hit should be at 4760 (14%). My hit in game is showing 4938 (14.52%). There appears to be no forced action I can take to get this lowered. Please advise – this is very frustrating. Thank you. Nordylock – Baelgun

    • zoopercat

      We account for all racials. I just looked at your stats on Mr. Robot’s site and compared it to the armory. The hit %’s match. Perhaps you just needed to click the ‘update from armory’ button on our site? I’ve forgotten to do that before – it happens ;)

  • Kbruns

    How secure is your credit card processing company. Only 2 companies that I have used my card on in the past year is this and Netflix and my card was apparently duped and used hundreds of miles away. Not making any accusations, just concerned.

    • zoopercat

      Good question. We use Stripe (which has a lot of ex-paypal people involved in the company). Here’s more information on their security: https://support.stripe.com/questions/what-kind-of-security-does-stripe-have-in-place

      The way we work with them – you enter your credit card information in the form on our site. However, we send that information directly to stripe – it actually never touches our servers or our database. We do that on purpose so that stripe handles all of the security and we never touch it. We figure it’s best to let the experts do their thing.

      So in short – Stripe would have to be hacked in order for the credit card to be stolen.

      Do you use that card for real-life (in person) transactions? That’s actually a more common way for it to be stolen (believe it or not!). And lastly, there are viruses that do ‘keylogging.’ They are actually targeted at gamers to steal in-game currencies. But they log everything, so if you type your credit card in, it’s logging the details and sending it out. It wouldn’t be a bad idea to do a full scan of your computer. (Not to scare you, just offering other places to check. I know having your credit card duped really sucks!)

  • JRyan2297

    When i optimize on my frost mage it tells me to put expertise gems in all of my red socket slots…. i dont have any problem when i optimize on my warrior but i think my mage may be bugged. name is Malefîcus on Wyrmrest Accord. Any explanation would be appreciated.

    • zoopercat

      Expertise actually adds to your spell hit (this changed when MoP launched but wasn’t advertised very widely, so a lot of people don’t know about it).

      It looks like Mr. Robot is trying to get you to keep your 2 best secondary stats on reforges (crit and haste), and reforging your mastery to hit. Then he puts in just a couple of expertise gems to get you to the hit cap.

  • JRyan2297

    When i optimize on my frost mage it tells me to put expertise gems in all of my red socket slots…. i dont have any problem when i optimize on my warrior but i think my mage may be bugged. name is Malefîcus on Wyrmrest Accord. Any explanation would be appreciated.

  • warkingblood

    hi , i have some troubles to lock the items that i use in main spe dps to prevent that robot use them for second spe tanking. Someone else has the problem too?

  • warkingblood

    hi there i had the same problem than thalen for my reforge and also another problem with the bib system, i choose to lock all my dps gear to set up a tanking gear bur AMR still continue to choose some dps gear in my equipement do you have a solution for that please tx

  • Lindseysig

    Hi..im having Problems with 1 of my toon on mr robot…it keeps show pvp items when I have it turned off..no mater what I do it wont change out of the pvp item mode

    • Lindseysig

      my toons name is Carlaa

  • midoriko

    I cant get my gear or spec to update correctly, what can I do to fix it?

    • zoopercat

      Can you give me your character name and realm? Have you clicked the ‘update from armory’ button?

  • nordylock

    Hi there. I’ve had this problem a few times now. I get a new piece, and mr. robot does not appear to be making the correct recommendations. I have the gnome racial and thus get 1% hit reduction. I just did everything the robot said to do, and it has me at 14.96% spell hit. If 17% is the target, less 1% for the racial, my true target is 16%. This is a full 1.04% off the target. The last time I posted a concern a response was given but it was after I fixed the gear myself. I will leave my gear exactly as is for one day and hopefully will get a response. My toon is Nordylock on the Baelgun server. I also updated from armory……I’m at 14.96% spell hit. Please advise. Thank you.

    • zoopercat

      Nordylock, there’s a couple of things to clear up. Correct me if I misunderstood.
      1. The target spell hit for all casters is 15% (not 17% like it used to be in previous expansions).
      2. The final hit % that we show you already includes your 1% racial. So if we show you 14.96%, you’re getting 13.96% on gear and 1% on your racial. You can verify that by looking at your character on the armory and seeing that our reported 14.96% is the same as the armory.

      Hope that helps.

      • nordylock

        Hello: Thank you. My brain was still stuck in CATA. Mr. Robot working perfectly!!! Thanks for the reply.

        • zoopercat

          It happens. I usually blame lack of coffee ;)

  • Michael Lanting

    The site claims my character will lose 1.76% hit and expertise by changing two enchants, neither of which actually gives hit or expertise. As a result I now have way too much of both stats. The character is Kumaken on Draenor EU.

    • zoopercat

      Mr. Robot also wants you to change the cogwheels on your trinket. If you look closely, there is a green highlight around those at the bottom of the screen… but it’s easy to miss when there are 3 things in that slot… we are aware that it doesn’t stand out very much. Sorry about that.

      One thing that will help – click the ‘shopping list’ tab (it’s right above the stats section) – that will show you a list of changes so you don’t miss anything.

      • Michael Lanting

        Ah, thanks a lot. I didn’t see that outline.

  • dorte

    Hi, iam not so good at English. Does it cost anything to be a member here?

    • zoopercat

      You get to use the optimizer for free (and registering is free). The premium features are the extras, like the upgrade finder.

  • Chrisford

    Hi. Im having issues with reforging on my Draenei Paladin. She has a racial bonus of 1% to hit. Instead of reforging my items to the required 7.1% for hit and expertise Mr. Robot it now reforging to 9.2% on both of those stats. Any idea why and how I can fix this issue? Thanks! =)

  • Tom

    i already used my Best in bag option, but it doesn’t seem to update it.. I have looted a 502 tanking head item, and my current one is a blue heroic dungeon item. Now when i use the ingame addon and then relog my toon go to the site and update from armory and then click best in bags it will still say that the blue heroic item is better then a 502 item. What can i do so that it updates…?

    • zoopercat

      Are you using the desktop application, or just the in-game mod?

  • Mist

    I know it would be a lot of work but I would love to see a Challenge Mode dungeon option for the BiB and opt. thanks for all your work.

    • zoopercat

      So challenge mode has some serious challenges (pun intended). The problem is that the optimizations depend on your final stats. So every reforge and every gem will change all of your other items stats. Each item isn’t scaled down in a vacuum, like PvP items are… they are dynamically scaled after your final stats are set.

  • gameking328

    Why Forget password send mail only user name and no password?

    • zoopercat

      Look again, the pw should be there. If it really isn’t there, forward the email to feedback at askmrrobot dott com.

      • zoopercat

        To clarify: the PW reset link is in there. Click that link.

  • Debreaux

    I hate to post something but I am alittle confused and want to make sure I’m using the reforge tool properly. I just got back into WOW and I know it’s important to understand all the mechanic of your char… I get that. But thanks to your tool I’m able to play effectively as I do that. The reforge system was not in the game when used to play so it was all new and a lot to read about. But my question is should I be using the default PVE build with crit or tier 14 or 15?? I don’t have tier gear and just figured out some of the legendary quest stuff and am on farming 3000 valor portion. I happily paid the 12 dollars and appreciate the effort put into the tool. Char name Debreaux on Malfurion US. Thanks in advance.

    • zoopercat

      Good question! So normally based on your gear + RPPM trinkets, I’d suggest to go for the T15 RPPM build. However, that will not be the way to go once 5.4 launches.

      More about RPPM: Haste (until 5.4 launches) made the trinkets and legendary meta gem proc more often, which made haste worth so much more than other stats.

      Since haste will no longer make (most) of the trinkets proc more often, those high haste builds won’t be good anymore. So use one of the other 2 builds (based on what grimoire you use).

  • Zwerbie

    Please help I am going mad! When I click on the Best in Bag option, Mr Robot is suggesting 2 items I no longer have! I have updated from the armoury and deleted AMR and re-installed it. H E L P!

    • zoopercat

      Alright, let’s see if we can figure out what is going on with BiB.

      1. Updating from the armory isn’t going to help, since that is only from the items you have equipped. You need to update your bag/bank info.
      2. To update the bag/bank info, you have to click the AMR minimap icon in game. have you done that recently? Do that :)
      3. Next, we have to get the data uploaded. Since you have the desktop application installed, let’s see if that is working. Go to your computer and look for the black and white Mr. Robot icon in your system tray (next to your clock). Right click, choose ‘manage account.’ Toward the top does it say a recently uploaded success? It would look like this: http://blog.askmrrobot.com/wp-content/uploads/2013/01/Client_Success.png

      If that doesn’t work, let me know.

      • Zwerbie

        You star! Thank you so much. The path to the WoW directory was incorrect. I’ve changed it and it’s all fine now.

        Thank you loads

        • zoopercat

          Ahha! Glad it is working now! Can I ask how you figured that out? (Like where you looked)? That will help me update any guides we have for people who are troubleshooting.

  • Chrisfurrly

    My resto druid (Chrisfurrly from Haomarush) has a haste rating of 7.16% (3,043 w/o food buffs). Your stat priorities say that if you aren’t tier 14, you need a little over 12%, yet you keep reforging me out of haste into mastery. Any ideas?

    • zoopercat

      I see the final optimized stats show that you’re just over 12%. If you see something different, can you save it and share it? Look for the save button to the right of your name, that will let me see exactly what you see (same settings and everything). Share the URL it generates with me.

      • Chrisfurrly

        Thanks for your reply! Kinda new to raiding and i didnt realize shammy’s give you 5% haste buff, put me just over 12.5%. Live and learn :)

  • tlj

    My resto druid (maddosk on arygos) has a problem on his healing shoulders. When I click best in bag, it tells me to put a tanking gem (solid) into my healing shoulders and to put dodge enchant on it. I know it’s a mistake, but can you tell me what I’m doing wrong so I can correct it? Thanks much!

    • zoopercat

      I take it your offspec is a tank? Look to the right of your primary/secondary tab. Do you have ‘main’ or ‘off’spec’ chosen in the blue box on your resto druid? My guess, it says ‘offspec’ on the resto tab. If you switch that to ‘main’ it should work.

      If it doesn’t, let me know!

  • Wyofra

    I am trying to figure out the best gear I can get. I want to filter out the Heroic Scenarios but can’t get rid of them. I would have thought limiting the random and Heroic options would have worked, but they are still there. I also tried to uncheck the items down to what I could get, but somehow MrRobot keeps choosing an item I don’t have checked. Is there a better way to filter these?

    • Wyofra

      Well, never mind. Random was not checked anymore.

  • Gia Gagnon

    my new upgraded gear is not showing.. I have update reloaded for three days now reforge to what AMR said and its still telling me to reforge when its already been done have no idea what to do

    • zoopercat

      Just to double check – you clicked the ‘update from armory’ button on our site, right?

      What is the name of your character and realm?

  • Awomanso

    I use your site daily for many different toons and get excellent results for well over 99% of situations so i am quite familiar with how all the various functions work. However, i am currently stumped with my rogue ( Awomanso – Terokkar). I have been experimenting with the Rune of Origination which i realize has its own potential difficulties. The problem i am having is that the optimizer is saying that i have 5121 crit rating but the armory and my character panel show that i have 5601 crit rating. This is with no food or flask buffs. This is causing the trinket to proc for crit when i am trying to optimize for haste. Can you help me find where the discrepancy is?

  • Critneyfears

    Is there away to make the upgrade currencies tab where it shows the best upgrade from vendors and not just what you should upgrade with valor as far as item upgrade

    • zoopercat

      It shows both. If you want, I can look into it – I need your character name and realm.

  • oneofmany

    HELP! I moved my druid from the Horde in ravenhold to the Alliance in Kil’jaeden PVP I have been trying to optamize my gear and it won’t dwn load the upgrade. I get a messsage that the toon can not be found.
    I also changed its name to ripantaresaz. it won’t dl on either name.

    • zoopercat

      Does your character show up on battle.net’s armory yet? If so, can you send me the url? If not, we can’t load it until the armory recognizes you.

  • Shmoozle

    i tried using the secondary option for my offspec but when i go to select my gear for my back piece there is only the existing option available no matter what the filter settings are setup for.

    • zoopercat

      Can you save what you’re looking at (with the secondary spec active) ? It’s the green save button to the left of your name. Send me the URL it generates.

  • Joshua Roberge

    Mr. Robot will not register my legendary cloak :(

  • smogg1234

    Hi There im a destroy warlock and ive just got the new legendary cape but when I run my new gear through MrRobot it tells me to reforge into crit losing 1.7k Int and 1.9k SP? is this right?

  • Orixxa

    Every time I try to load a character I get a message that says the character is not found. I tried reloading a few times and even waiting a couple of hours before trying again, but the same thing keeps happening.

    • zoopercat

      Does your character load on the armory by chance?

      • Orixxa

        Yes, it does. They all do.

        • zoopercat

          Can you give me the name and realm of one of them that doesn’t work? I’ll see what I can figure out.

          • woron

            I am having this problem also. I have not found the fix for this

          • zeke1967

            I, as well, can no longer load my characters from the armory. It seems to have started when Thunderhorn merged with Blade’s Edge on US servers. Example Bloodyheck on Blade’s Edge.

          • zoopercat

            We have a workaround to use your character on our site. Get our in-game addon (click the green ‘install’ button to the right of your character name and choose the manual option on the right. OR download it from curse).

            Once you have the mod running, go to the ‘best in bags’ tab. Don’t worry, the in-game portion is free. Choose the copy/paste method and grab the text in the box on that screen.

            Go back to our site and click the green ‘import’ button to the right of your character name. Paste the text there. That will update your character.

            If you use SimC, click the gray ‘export to SimC’ button just above the stats window and you can also get your character right into SimC.

          • Nefi

            Thank you for the solution, Zoopercat! :) This worked perfectly for me on Nefiryn, who is also not showing up in the armory.

      • hulinutt

        My characters load but will not update from the armory. Says character not found.

        • zoopercat

          Was your server recently in one of the mergers? If so, those servers are having problems on the armory. Can you find your character on the armory right now?

      • clutch1

        no i cant get it any ware and iam 90 now

        • zoopercat

          The armory is having some trouble, so if it doesn’t load there, you won’t be able to load it on our site either, unfortunately :(

  • Dylan

    Every time I try to import my code from the website to the add-on and it says, “Error! your import did not work: your professions have changed which affects the optimizations.” but nothing about my professions have changed at all…

    • zoopercat

      Click on the option menu on the website. At the bottom there are professions. Do they match what you have in game?

      If they do, can you email your askmrrobot.lua file (found in wow / wtf / account / account name / realm / character / saved variables). AND also email the import string you are using.

      The email is feedback -at- askmrrobot dott com. Also, please link to this comment or re-explain the problem. I’m leaving for a trip soon, so another Mr. Robot person will be helping you out :)

  • Luc

    Hey, i cant seem to load my characters, it stays on “loading” for a long time… can u help?

    • zoopercat

      What is your character name and realm? Also, try loading it on a different browser – sometimes after patches things get stuck in a funky state.

      • Luc

        its worked now. Thanks!

  • Volatile

    1. Go to our website, optimize, then click the “export to addon” button. Done
    2. A window will pop up, copy the text from that window. Done
    3. Return to Warcraft, click the “import” tab in my mod and paste the text there. HUH?
    Where is this tab? I don’t see anything like it in game. What am I doing wrong?

  • Michel Moreira

    Greetings from a Brazilian fan! I simply love Askmrrobot and use it everytime I´m playing WOW (and at work, studying the game!!!) !
    I´d like to make a suggestion: you could program a new function, in wich the user just pointing the mouse cursor over the item with “shift”, can see the changes in stats with the change of the used gear (just as the game function).
    It would be very cool! All the best for you all! Love you!!!

  • Liam

    For some reason I can’t export my current gear to the .lua file. I’m clicking the ask mr robot icon like usual, but my UI wont refresh and when I try to upload the file, it’s loading my old gear.

    • zoopercat

      Hey, sorry about that. When you click the minimap icon is it open the mod interface now? If so, go to the best in bags tab at the bottom. Click the export button there.

      We’ll be adding a shift+left click shortcut into the mod soon, so you can do it as fast as you could before :)

  • Cethern

    Yesterday it had my Boomkin reforge/regem/re-enchant all my gear to mastery and today it is telling to to change everything back to crit.

    • zoopercat

      Yeah, please, please don’t punch me in the face for this: we made a human error on the original stat weights, accidentally flipping crit/mastery around. We changed that in last night’s update.

      Mr. Robot also apologizes. He feels ultimately it was his fault since he drank all of the redbull while us mere humans worked late into the night Monday to get the stat weights finalized. What a snarfer!

  • Daveonfire

    Ok.. when i used best-in-bag, it gives me gear options, then refresh from armory, it tells me to go back to stuff i had on. wtf?

    • Daveonfire

      NM.. i scrolled down.

  • Shmoozle

    When i use the “best in bags” option it is showing my trinket as being +2 upgrade when i never even upgraded it yet

    • zoopercat

      Open the options menu, on the lower right side look for the option that lets you control the upgrade status for BiB.

      If it is set to smart, Mr. Robot will auto-upgrade slots that already have an upgraded version. So if one of your trinkets is upgraded, Mr. Robot upgrades the rest of them in order to have a fair-comparison.

      • Shmoozle

        Thank you very much for that…works fine now.

  • Mikag

    Hello I have several toons that are level 90, When 5.4 hit all I get is a swirl saying its loading and nothing else happens. Can you help me out please.

  • Tamoko

    I just wanna now why when I do the best in bag feature under wrist on all my toons it all ways wants me to equip my pvp gear

  • Leahona

    How come you took away the Avoidance build for tanks? I found that build to be far superior in staying alive than the only option you have available which is the haste/mastery build. Any chance of getting the Avoidance build back????

  • dmgrant

    After upgrading the addon and the software on my machine, when I click the minimap icon I get in Summary:
    Error! Your import did not work:
    Your professions have changed, which affects optimizations. My professions have not changed, thought some levels have increased. Where should I look? I have uninstalled and reinstalled.

    Thanks,

    • zoopercat

      Hey, let’s see if I can help. Have you tried clicking the ‘update from armory’ button on our website first? Then then click optimize and grab a new string?

      IF it still isnt’ working, can you paste the little code snippet you’re using in the mod, on our forums? forums.askmrrobot.com

      • dmgrant

        That worked a treat. I tried all kinds of combinations so similar to this procedure, but never exactly this one.

        Thanks!

  • Hearnfia

    The addon is asking me to upgrade Fen-Yu, Fury of Xuen (legendary cloak) when. I had already upgraded it as an epic. The website displays correctly though.

    • zoopercat

      Can you save what you’re seeing (click the green save button to the left of your name). Send me the url it generates.

  • Kapowee

    I have a imac and I have downloaded the add on and I have the icon on my WOW mini map bar but I do not have a AMR.lua file in my saved variables folder…any suggestions

    • zoopercat

      I think I know what’s wrong. Go back in game, open our mod. Go to the “Best in Bags” tab (on the left side of the mod, toward the bottom). Then click the ‘export bags and bank data’ button. Then your UI will reload and the lua file will show up :)

      Also, the lua file can be found in wow / wtf / account / account name / realm / char / saved variables. (Different from the saved variables folder found right under the account folder).

  • lilli

    my character is not loading … plz hlep

  • aeok18109

    Id like the ability to quick refresh the LUA by clicking the minimap button to be reinstated. having to go to bank and clicking export in the in game addon takes forever. takes away the fun of having reforge mount if i have to hearth everytime i want to use the damn addon after i get an upgrade

    • zoopercat

      Hey, totally agree. We’re adding in a shortcut for shift+Left Click on the minimap.

      Also, we’re going to add in an ‘export on logout’ option for the data soon.

  • April Dunaway

    is anyone ahveing this prob forgot my password to my account i reset it and now its saying invalid email and or password and it keeps doing it over and over

    • zoopercat

      Make sure you’re using your AMR login name (not your email), when you try to login. The AMR login name is contained in the pw reset email that you got.

      • April Dunaway

        yes i am using my AMR name to log in

      • zoopercat

        Can you email your AMR username and the email you’re using to feedback -at- askmrrobot dott com? I’ll see what I can find out for you.

  • April Dunaway

    my log in is saying wrong password and or email and my email is right i just reset my password and its saying wrong password again

  • zoopercat

    Can you try one thing for me really quick. Can you click the ‘update from armory’ button on our site and grab a new string to import into the mod. Does that fix it? We posted an update that I think might have fixed this.

    If that doesn’t work and you’re feeling adventurous – clear your browser cache and do it again.

    • Hearnfia

      That took care of it. I now have your seal of approval! XD

  • Jeremy Fox

    Hello, I am seeing numbers on Mr robot that do not correspond with my values in game. It says that I should have 43% mastery and 40% spell hast but the numbers in game are 33% mastery and 34% spell haste with self buff.

    • zoopercat

      The numbers we show are full raid buffed. If you click on the ‘my gear’ tab, you’ll see unbuffed stats.

  • Kanig

    Hi. This might be a silly question, but you offer the choice of T15 or T16 stat optimizations. Should I optimize for T16 now that 5.4 is live or stick with my T15 optimization since I don’t have any new gear yet? I am nowhere near BIS level gear. And if I should wait until I get SoO gear when do I switch over? Currently sitting at Ilvl 511, DW frost DK. Thanks!

    • zoopercat

      T15 weights are probably still best for you at that gear level.

      • Kanig

        Thank you! Btw, the new addon rocks!

  • Bomgan

    Reforging: I Optimize and it tell me to reforge certain items, then I run the BiB and it tell me a whole new reforge list. Which one is correct?

    • zoopercat

      Is the BiB telling you to swap any items?

      • Bomgan

        No, sure isn’t. I just click the Optimize and it tells me to reforge certain items, so I went and did so,..then I clicked the BiB and more reforging popped up. So I reforged again. Just wondering if I am doing something wrong and wasting gold.

        • zoopercat

          Can you check something: look at the blue buttons to the right of your spec icon. Is ‘main’ selected for the spec you’re looking at?

          Here’s more info on how we handle BiB between main and off specs. http://blog.askmrrobot.com/2013/01/best-in-bags/

          • Bomgan

            Sure is. I’ll go through your link again.

          • zoopercat

            Interesting, ok, can you email me your askmrrobot.lua file. And save your view, by clicking the green ‘save’ button to the left of your character name. Email that url to me as well.

            feedback -at- askmrrobot dott com.

  • handycomp

    Hi every time I try to do best in bags on my Hunter it says it cant optimise for PVP because I need PVP gear on yet I don’t have it set to do PVP tried swapping in between the 3 diff ops but makes no diff … help please :)

  • handycomp

    Hi every time I try to do best in bags on my Hunter it says it cant optimise for PVP because I need PVP gear on yet I don’t have it set to do PVP tried swapping in between the 3 diff ops but makes no diff … help please :)

  • Lord Fuqwad

    uhhhh ur reforgeing my pvp 2h frost dk out of Haste into mastery???? and recommending I gem pvp power and resil over str and haste …… Come on if you don’t know what to reforge just put this class not done yet so I don’t waste gold….

  • crïmson

    i just got a character restored in world of warcraft how long until it will show in armory so i can use mr robot to reforge gem and enchant ?

  • Noggie

    As a protection warrior (Noggie/Nazgrel), optimized version has me reducing my mastery considerably (Mastery 40.31% -21.11%). Is there now a mastery cap for reduction that I’m unaware of?

  • RJ LEWIS

    Hi there issue ask mr robot has accurate imperial Amethyst and rigid river’s heart gems at triple their value???? the accurate according to AMR is 160 exp. and 160 hit I just check my JC and the AH and its only +40exp +40hit and the rigid listed as 320 hit when its only an 80 hit?????

    • zoopercat

      Are you looking at the lower quality gems? They are the top quality for level 90 characcters.

  • chippy65

    [Pandaren Peace Offering] [Phantasmal Hammer] don’t show up for my DK

    • zoopercat

      What is your character name and realm?

  • Kaimaru

    I trashed a helm that is required in optimizing my bank/bag. Any help ?

    • zoopercat

      Anytime you update your gear, you need to update the bag/bank data too. To do that, go to the ‘best in bags’ tab in the IN-GAME mod. Click the export button. Your UI will reload.

      Now, if you have the desktop application installed, you’ll just need to go to our site and click the ‘refresh’ button in green, to the right of your character name.

      If you do NOT have it installed, click the green import button (also to the right of your name) and browse to the askmrrobot.lua file.

      To make sure you have the most up to date info, look for the date and timestamp, right under those green refresh/import/install buttons.

      Then click Best in Bags again, and you’re good to go.

  • Crankthetank

    Hi there, this may be a dumb question but I would like to know what the # means. Its the one right under each catagory My Gear, Optimized, Best in bag, best in slot. Right now my gear has a # of 316803 my best in bags is 319769 what does this mean? I know it cant be dps cause no one is doing that as dps. If its a score what is it relative to? Is there anyway to make this reflect your actual DPS so that I know if I do all these reforges, new gems for the best in bags and spend the 4 or 5k in gold it is going to actually increase my DPS. So if the best in bags is going to up my DPS by only 500 then its not really worth it.. but if its gonna up it 3000 as the #s suggest then it is.

    • zoopercat

      The score is your stats multiplied by the stat weight. So if you have 500 Intellect on a piece of gear, and Int has a weight of 2, then it’s worth 1000 points.

      So what you want to look for is the % increase. A 5% increase in score should result in about a 5% increase in DPS.

      • Crankthetank

        Thanks for the info. So just to be clear I got it straight, if my score of my gear is 300000 and best in bags is 303000 but with all the reforges and new gems cost around 1-3k gold depending its not really worth it for a 1% increas but if its a 5% then it makes more sense

        • zoopercat

          Yep, you got it right :)

  • Crankthetank

    Hi there, this may be a dumb question but I would like to know what the # means. Its the one right under each catagory My Gear, Optimized, Best in bag, best in slot. Right now my gear has a # of 316803 my best in bags is 319769 what does this mean? I know it cant be dps cause no one is doing that as dps. If its a score what is it relative to? Is there anyway to make this reflect your actual DPS so that I know if I do all these reforges, new gems for the best in bags and spend the 4 or 5k in gold it is going to actually increase my DPS. So if the best in bags is going to up my DPS by only 500 then its not really worth it.. but if its gonna up it 3000 as the #s suggest then it is.

  • Thalen

    It’s Thalen from The Thorium Brotherhood again. Once again I’m having the problem with the reforge recommendations flipping back and forth. I reforge everything and the next time I log in it wants me to reforge everything again. That gets really expensive and is pretty frustrating. This was a big problem for a while then stopped happening. Now it’s back again. It seems to happen most often where the reforges hit almost every piece of gear. Is it better to log out between reforging every item then refresh AMR or to do all the reforges at once then log out and refresh AMR?

    • zoopercat

      Can you save what you’re looking at – click the green save button to the left of your character name, send me the url it generates.

      Are things changing when you get new gear, or has your gear not changed?

      Also, does the score change (the score between ‘my gear’ and ‘optimized’) – found under each of the respective buttons.

  • John Ross

    why is wife’s computer asking for a realm while my computer is asking for a server?

  • John Ross

    Just tried “Best in Bag” free for a week. However, I’m now worried this is an auto payment thing, and I do not want that. How do I cancel it?

    • zoopercat

      If all you did was the free trial, you don’t have to cancel anything. We never ask for the credit card when you start the trial, so you don’t have to worry about auto-payments :) While most other companies operate that way, we don’t! We like to treat people how we would want to be treated, which means we don’t play those silly credit card trial games ;)

  • Raivel

    I have an item that I have NOT upgraded. However, Mr. Robot is convinced that I have the +8 upgrade and keeps using it in optimizations at that level. This has been going on for months. How do I fix it?

    • zoopercat

      Is this for best in bags, or regular optimization? Have you click the ‘update from armory’ button?

      Save what you’re looking at – click the green save button to the left of your character name. Send me the URL it generates. That lets me see exactly what you see.

  • Bill

    I would like to report a bug, I have upgraded some of my armor and regemmed them, I updated armory but its still showing me having to regem a piece of my armor.

    I logged out of Wow, back in, closed mr robot, refreshed it and im not sure why its not updating.

    Any suggestions?

    • zoopercat

      Can you give me your character name and realm, as well as the gem/item in question?

  • Wyofra

    Is there a feature in the works for Proving Grounds/Challenge mode gear? I have gear in my bag that isn’t best for raiding, but in Proving grounds the extra gem slots make it better when everything is downgraded.

    • zoopercat

      We don’t have modes for challenge or proving grounds, sorry!

  • desertangel

    World of Warcraft No Asian server that high grade eight items

    Consider adding these????

    • zoopercat

      We won’t be adding the Asian server versions of those items unfortunately. The data isn’t as accessible as the US data, and we are a 3 person team. We wish we had more time to do it though!

  • bandinosis

    bandinosis Draenor. once optimised my haste is supposed to be 35% buffed and unbuffed 29% as amr tells me. in game im exactly as amr tells me to reforge etc and i have 18% haste unbuffed thats a 10% differnce and if the buffs dont include spell haste then i only have 12% haste

    • zoopercat

      We assume the eclipse buff, since it’s active nearly 100% of the time :)

  • Agassou

    Having a small glitch with the optimisation of my Balance Druid. For some reason it is advising me to enchant and gem for Expertise on my Hands and Belt. Could this be looked into? Cheers.

    • zoopercat

      Expertise gives you spell hit, so it’s totally legit. And since Exp matches red sockets, it can be very handy to match red socket bonuses :)

  • kdt3068

    Hi zoopercat, I’m Leatherbound on Aggramar. I’m keep getting an in-game bug shown below. The add-on also isn’t working correctly. The “Enchants” portion is showing several “test slots” when I run it in-game. I have tried everything and the add-on seems to be working fine on my other toons. Can you help me?

    Date: 2013-10-06 15:27:37
    ID: 1
    Error occured in: Global
    Count: 13
    Message: ..AddOnsAskMrRobotuiEnchantLinkText.lua line 85:
    attempt to concatenate local ‘texture’ (a nil value)
    Debug:
    AskMrRobotuiEnchantLinkText.lua:85: SetEnchantId()
    AskMrRobotuiEnchantTab.lua:80: showBadEnchants()
    AskMrRobotAskMrRobotUi.lua:33:
    AskMrRobotAskMrRobotUi.lua:6
    (tail call): ?
    AskMrRobotAskMrRobotUi.lua:299: OnUpdate()
    AskMrRobotAskMrRobot.lua:128:
    AskMrRobotAskMrRobot.lua:74
    Locals:
    self = {
    0 =
    itemName = “none”
    tooltipShown = false
    icon = {
    }
    itemText = {
    }
    iconFrame = {
    }
    }
    enchantId = 0
    texture = nil
    (*temporary) = defined =[C]:-1
    (*temporary) = {
    0 =
    }
    (*temporary) = “Interface/Icons/”
    (*temporary) = nil
    (*temporary) = “attempt to concatenate local ‘texture’ (a nil value)”

    AddOns:
    Swatter, v4.4.0 ()
    Altoholic, v5.4.001
    Archy, v1.8.42
    AskMrRobot, v1.1.11.0
    DataStore, v5.4.001
    DataStoreCharacters, v5.4.001
    BlizRuntimeLib_enUS v5.4.0.50400
    (ck=be)

    • zoopercat

      Can you do a couple of things:
      1. Email me the text you’re pasting into the addon.
      2. Go to the addon, go to the best in bag tab, then click the export button. That creates a new lua file. Send me that file. You can find it in warcraft / wtf / account / account name / realm / character / saved variables

  • Hogwan

    What my in-game stats show is different than what y’all show after optimizing it..is there a reason why this is?

    • zoopercat

      Save what you’re looking at on our site by clicking the green save button to the left of your character name. That will let me see exactly what you see.

  • Rodger Schwinn

    I am getting several item upgrade issues like someone else has mentioned. This is happening with a couple of my friends who are also using the full service. Here is what is going on. The best in bags tool on the website is assuming that some of your gear is upgraded to the +8. This never changes on those items. I had a flex ring do it, a lfr tier headpiece, a lfr chestpiece, and a lfr staff. (Sorry Im dont have item numbers for you right now). When you reforge with the in game tool it says to check your upgrade levels on those items and never reforges them or gives you the gem or enchants needed on the list.
    Please do not think of this as a complaint. Everyone I know that uses it, LOVES mr robot. These are some annoying glitches that we wanted to bring to your attention.
    A sorta work around if you have the spare valor is to upgrade the items causing this at least once then re-import the lua file into the website.

    • zoopercat

      Hey, I think I have a solution for you! First, a little bit about the logic:

      Let’s say you have a 540 pair of bracers equipped, upgraded to 548. Then you’re in a raid and you win a NEW pair of 540 bracers. IF Mr. Robot isn’t allowed to upgrade the new ones, they might never look better than the ones you have equipped. Agreed and follow so far?

      Now, let’s say you have a 540 pair of legs, not upgraded. And you win a new pair of legs. Mr. Robot will NOT upgrade the new legs. He’s only interested in a fair comparison, which is why he upgrades items in your bag to match upgraded levels of equipped items.

      So there’s a setting in the options menu to control this. It’s on the bottom right – you can set the upgrade option to ‘auto’ or ‘never.’

      When it’s set to auto, Mr. Robot looks at what you have equipped, and if it’s upgraded and a similar iLevel, he’ll upgrade all other similar iLevel items for that slot. Like I described for the bracers in the above example.

      If you set it to never, he’ll never upgrade items, and leave them as-is.

      If you want to control what is upgraded and what isn’t, set the option to ‘auto,’ but UNEQUIP any upgraded items you don’t want upgraded for that slot. For example, let’s say you are not going to upgrade the new bracers you won, make sure you have a non-upgraded bracer equipped or NO bracer equipped when running Best in Bag.

      • Rodger Schwinn

        I will check that out. But Mr Robot only does this with some items. I automatically assumes the new item is upgraded. So when you import your reforge string into the ingame addon it tells you that you have incorrect items on. It therefore ignores the needed upgrades on the shopping lists and the reforge tab. When you do manually reforge the items, it is still confused and you have to reimport into the website and back into the in game tool.
        Ive only noticed this on a very few items. Mr robot assumes, or Blizzards item database is screwy with the upgrades, that an item is upgraded to max, which changes reforge values. If you pay attention to what is going on when you use the Mr. Robot tools, it wont be a big issue.

        • zoopercat

          Ahhh I see the issue. First, it only auto-upgrades for slots you already have an upgraded item equipped.

          But I see where the BiB feature, when imported to the addon, causes problems. You’ll probably want to set the option to upgrade to ‘never’ for your case when importing to the addon.

          We’ll discuss this use case and see what we can do to improve on that user experience :)

  • pashar

    Robot proposes normal raid BiS items for hands and legs, despite the fact that I set gear level to “pre-raid” and Flex to none.

    • zoopercat

      It’s likely picking up those items because the world bosses drop them. Try changing the world boss filter if you don’t plan on doing them (but if you DO plan on them, those items are fair game!)

  • Ezy

    Does this feature work for Oceanic realms? If not this may explain why I cant find my toon.

    • zoopercat

      Which feature are you talking about? It should work for all realms, but if you’re having trouble let me know what feature you’re using, what steps you’ve taken, and your character name/realm.

  • moonbat galoop

    Totally useless imo have tried for days to download character my gear section is way off from armory it doesn’t show correct gems or reforges, ill come back in a week or so to see if its still useless markypoo@cenarius

  • zoopercat

    Does the score change on BiB each time, or do you get the same score for both sets?

    IF you’re getting a different score, I believe the update we’re posting tonight will fix that issue.

  • Mixedcaliber

    So when I use my BiB it changes my dps score from 309500 to 309450 so I am not sure why that is can any one tell me?

    • zoopercat

      Can you post a screenshot of what you see? It’s either a setting I can have you change to get the right solution, OR it’s part of an update tonight that should make that not happen. A screenshot can show me which option it is :)

  • julesgonavy

    I entered the Chest I obtained from Timeless, the Cloudscorcher Robe of the Decimator, and reforged it and gemmed it as recommended for optimization. Going back in there to check for upgrades I noticed it is now listed simply as the Cloudscorcher robe, without showing the random stat of +1659 for Critical Strike (which I reforged as advised with 663 Mastery fm C.S.) This is throwing off what it is advising me as the highest increase, telling me to get a different robe than the one I have (which really isn’t an improvement at all, since it is not taking into account the now missing Critical Strike in it’s computations.) I am positive it advised me to get another piece (legs). Why did it drop of the random stat of the robe? Was it because I switched from the free trial to the premium? Please advise. Not able to trust any of the recommendations until this is corrected and the correct computations made.

    • zoopercat

      Can you save what you’re looking at and send me the link? You can save it by clicking the green save button to the left of your character name. Perhaps we need to add the variant that you got to our database, and perhaps it only picked it up temporarily from the armory or something odd. We’ll definitely look into that asap.

  • Listi

    I keep having an issue where when I try to import the characters info, it says there is an error cause my professions have changed. Its showing correctly in the Blizz armory and everything matches. When I look at the link that this site wants me to put into the add on.. I notice FISHING isnt on there. I have tried refreshing the armory and logging in and out.. also refreshing the AMR site as well and I keep getting the same errors.

  • zoopercat

    The link you send definitely didn’t have the random variant on the chest. But once I clicked the ‘update from armory’ button (to the left of your character name), the item was correctly picked up from the armory. For an example, see this link: http://www.askmrrobot.com/wow/gear/dbe67d81-06e9-4569-a872-326647574d97

  • Origane

    guys i need help the askmrrobot d
    ont upload my gear it says i’m full 496 pvp gear when now i’m 502 i’m premmium help me pleas

    • zoopercat

      Can you tell me your character name and realm?

  • Danny LeDuc

    Zoopercat, I just wanted to thank you for this work. It is amazing and highly helpful. Kudos!

    • zoopercat

      Aww, ty :)

  • jet

    maybe someone could clarify for me my main spec is tank but when I change to my off spec change gear log off and back on then hit best in bags it uses some of my tanking gear which is ok, but then it wants me to reforge and regem my main spec gear for my off spec I thought it wasn’t suppose to do that? what am I doing wrong

    • zoopercat

      It isn’t supposed to do that. BUT here’s something to double check. Click ‘best in bags’ on your main spec first. Note the items. Did Mr. Robot choose different items for your main spec? Meaning, he might be using something other than what you have equipped.

  • Skisbit

    You’re suggesting a 476 pvp weapon instead of my 528 PvE weapon for my PvE spec? …seriously?

    • zoopercat

      Are you looking at Best in Bags? Look at the blue boxes to the right of your spec icon – is main or offspec selected?

  • Moddoxx

    Did your opinion on hit caps change with the new patch? I didn’t change any settings and it seems to be forcing the full 15% spell hit cap…

    • Moddoxx

      Also, holy smokes. I just realized I am on the same realm as you.

    • zoopercat

      Nope, we didn’t change our opinion on hit caps. Might just be what is best in your gear :) And /hi from kul tiras.

  • Juriy

    I am Warlock. Why Expertise ?

    • zoopercat

      Expertise adds to your spell hit and matches red sockets. So it’s totally legit :)

      • juriy

        Got it. Thank you.

  • Dakota

    when i optimize my character mr robot tells what items i need to change. I change those items, gem them, reforge them and enchant them. Later on i go back into mr robot with the same gear nothing new and it tells me to change back to what i had before. this is continuing to happen to all my characters. please help me with this problem.

    • zoopercat

      Can you post a screenshot of one of the changes? Also, save what you’re looking at (click the green save button to the left of your char name, send me the url it generates).

  • jet

    I think I am doing something wrong I have Mr. robots premium and I like it but, my main spec is brewmaster monk off spec is dps I log on to wow make sure my import is right change specs from tank to dps log out of wow and back in hit export then log on to Mr. robot update from the armory click on off spec. hit best in bags go back on wow to change any gear Mr. robot has told me to log out of wow and back in get on Mr. robot load from armory again hit optimize and it changes the gems and reforges on my tank gear! I have clicked on my gear and locked all the gems and enchants and reforges for my tank gear set and it still dose it I’m confused to say the least any help would be appreciated.

    • zoopercat

      Can you do me a favor: post a screenshot of what your looking at when Mr. Robot wants you to change stuff again. I’d like to see your tank spec ‘optimized’ view as well as your tank spec ‘Best in Bags’ view.

  • Balbag

    Having an issue with the BiB tool. Error reading “could not optimize. not enough items for off-hand slot.” Im a fury warrior lol. This just started happening.

    • zoopercat

      Are you fury or titan’s grip?
      If you are fury: Do you have 2x 1handed weapons in your bag?
      If you are titan: Do you have 2x 2handed weapons in your bag?

      • Balbag

        I’m currently TG but have switched between it and SMF depending on iLvl of drops gearing through SoO. I also change my off spec between Arms and Protection occasionally. I currently have a Normal Warforged  2H polearm and a Normal 2H mace eqquipped, with another Normal polearm in my bag, as well as 2 Normal 1H weapons in my bank. All bags and bank bags are open when I export the data from in game.

  • zhavuus

    I disabled the AH pop up and thereafter got a message to disable of ignore amr every time i would open my map or what have you. I kept hitting ignore, but thought i’d hit disable to see if the message would stop popping up. Sooo, amr disappeared from my main character’s interface all together and I couldn’t find a way to re-enable it. So, I deleted amr from my WoW files and downloaded and installed it again. It’s on my alts, but still not showing up on my mains interface. :( Help! My main is Zhavuus on Muradin.

    • zoopercat

      I think I know how to fix it. Go to your saved variables folder (warcraft / wtf / account / account name / realm / character / saved variables). Delete the askmrrobot files. That saves your settings, so even if you uninstall the mod, that folder still has your settings.

      Delete the askmrrobot stuff in that folder, then restart the game. Should show up then.

  • zoopercat

    I see 15.3% hit. Can you save what you’re looking at (click the green save button to the left of your character name) – post the url it generates.

  • zoopercat

    I see 15.33% still. Can you take a screenshot of what you see? Can you also try refreshing your browser to see if that fixes it?

  • Zyrgo – Bleeding Hollow

    Hello, I am hoping you will help me. I don’t understand what was wrong with the prior llink but please try this link or look up my character in the armory.

    http://www.askmrrobot.com/wow/gear/6e6dc3de-bfc1-458b-95f4-4667d37e72a9

    It is calculating my spell hit at 16.78 optimized. When you hit this link it shows spell hit over 18%. Please help!

    • zoopercat

      The spell hit is 18% on your ‘my gear’ view. Click the ‘optimized’ button and Mr. Robot will reforge and regem you down to 16.78%, which is the lowest you can get with your gear, believe it or not!

  • Peaches0220

    for five days now ive had Mr. Robot showing me the same gear list, Even though i have changed almost everything on that list via 10man normal nothing on the list changes so i cannot use the service to optimize my new gear..have cleared browsing data, used your add-on service and done as much backround computer work on clearing up the issue as i am able and yet it still shows 496 gear where i have 540+. any help Appreciated..

    • zoopercat

      Can you save what you’re looking at (click the green save button to the left of your character name). Send me the url it generates, and I can see exactly what you see. Then I can figure out what’s going on :)

  • Ashphiroth

    Hey, I have the warforged version of the Smoldering eye neck piece, but it doesn’t show up in the best in slot listings, i have the settings set to showing warforged/thunderforged items and it does show other warforged items, just not the the piece i have. just to let you know :D

  • Makare

    when i try to paste my char info into the in game addon it tells me that my professions don’t match. I’ve checked to make sure i have mining and enchanting on the website and i do. Please help

    • zoopercat

      Can you save what you’re looking at on our site (click the green save button to the left of your character name). Send me the url it generates.

  • David

    I was explaining this whole thing about the icon that’s next to the minimap where mrrobot recommends reforging etc then suddenly everything for deleted. I’ve paid a fully yr sub and I DO NOT LIKE THE CHANGES. Please change everything back or simply cancel my sub.

    • zoopercat

      Can you elaborate? What was deleted? What changes don’t you like / what isn’t working?

      You’re also able to cancel the sub at any time (go to your account page and look for the cancel link. If you see a renew button instead of a cancel link, it means you already won’t auto-renew).

  • Rexroth

    I would like to know, why assasin rouges are still forced to reforge on haste?
    All assasin’s I see (530 and up, meta gem/back) go on MS instead on U’r opti Haste.
    Would be on time to resolve the optimizer’s work.

  • djok

    Why is mr robot telling my boomkin to get a expertise gem

    • zoopercat

      Expertise adds to your spell hit, and matches red sockets. So it’s a handy little gem to use :)

  • wabi

    I’m not really sure if I just cannot find the option for this, but is there a function to show in the recommented bonus rolls section, to set it up, that it looks to it, depending on your gear? It just looks at absolute, which makes it harder to see, which bonusrolls are really usefull, and which are not.

    • zoopercat

      The bonus rolls are based on the gear you have equipped, with relative ranking :) Make sure you click the ‘update from armory’ button so you’re comparing it to your latest set of gear.

  • Kaeleij

    Hi there, I’m getting really strange reforges out of Mr. Robot, mostly telling me to reforge away what appears to be WAY too much hit, bringing my characters rating down to 3660, well below the 5100 cap, but it’s still insisting that I’m at 15% hit. Is anyone else seeing numbers like this? Am I unaware of some in-game buff in raids (I’m back from a longish hiatus)? I scoured the net a bit and couldn’t see anything that would make ~12% hit viable for a mage. Kaeleij on Darkspear US, btw.

    • Kaeleij

      A slight edit, it looks like 3660 rating actually puts me at just under 10.8% hit, really unsure where the 4+% hit is presumed to be coming from

      • zoopercat

        Can you save what you’re looking at (click the green save button to the left of your character name) – and send me the url it generates? Then I can see exactly what you see.

        You can also click on the shopping list button (gray button above your reforge column) to see what the differences might be.

  • Tinywon

    My gloves already have 170 exp but I quit the game and log back in and when optimized, it still shows I need to enchant to 170 exp.

    • zoopercat

      Did you click the green ‘update from armory’ button to the left of your character name? You’ll need to do that everytime your gear changes :)

      • Tinywon

        Yep, always do :-)

        • zoopercat

          Can you save what you’re looking at – click the green save button to the left of your character name and post the URL it generates. Then I can see exactly what you see and figure out what’s going on :)

          • Tinywon

            I took the gloves off quit game logged back in put gloves on then left the game and checked mr robot and it showed up correct. Problem now fixed but ty for your time :-)

          • zoopercat

            Glad it worked. Sometimes the blizzard armory api gets ‘stuck’ and doesn’t update. But usually changing an item will unstick it :)

  • Omer Taub

    Hi, great tool, love the site, but I’m having some issues with the optimizer. I play a Moonkin, Anglefire on Silvermoon-Eu, and it often gives me strange advices.For example, when trying it today it tells me to go all out Expertise with gems, and some other time it suggested I go with a crit heavy gem set, and after I’ve replaced most of my haste gems for crit, it told me to go back to haste. So I’m not gemming for expertise until someone can explain that :)

    • zoopercat

      Expertise adds to spell hit and matches red sockets. So it’s likely Mr. Robot is juggling around the expertise to get you to the hit cap. Then he’s probably juggling Haste around to get you to a Haste breakpoint, and when it isn’t needed, he gives you crit :)

  • Stunning

    Been using the paid-for version and never had a problem before now. For some weird reason, the weapons are missing from my DK in blood spec (“Rageblade” The Sha’tah EU). When I am in DPS Frost spec with a 2hand weapon, it works fine. But when I change to my tanking gear, which includes 2 x 1hand weapons (from SoO LFR) it shows as empty slots in AMR. I’ve tried re-starting, unloading and loading weapons, forcing updates from server and even used the Left-Click item export then import into the web app – but still no weapons, so therefore unable to optimise for that spec. All my other level 90 optimisers are working fine. Any ideas?

    • zoopercat

      You’ll want to use a 2H weapon for your tank spec. Although you can dual wield in tank, it’s actually really bad, you’ll be better off with your 2H weapon. We remove weapon configurations that you shouldn’t be using :)

      Try tanking with that 2H and let me know how it feels :)

  • krolic1987

    Hey there,

    I just became a paid member and I love the add-on. I do have 1 question though!

    When will the program be updated to reflect legendary cloaks? I would love to see exactly how to optimize my gear with the legendary cloak in place.

    Also, I couldn’t find it on the upgrade list. :(

    Thanks in advance!

    • zoopercat

      The legendary cloaks have been in there since the patch :) But I’m betting we can fix this for you with a simple setting in the options menu. Look for the legendary quest setting in the options menu – make sure you set it to the right step. Once you do that, the legendary cloak will show up in the item lists, and on BiS :)

  • Anonymous

    Is there any way to make it so that Mr. Robot will always go for socket bonuses, even if it’s not 100% optimal? My OCD would start killing me if I didn’t see green socket bonuses on my items.

    • zoopercat

      Sorry nope. But you can lock in gems (click on the gem and a window will open to select your gem, Click the lock icon at the top).

  • Bruce Sidelinger

    when i optimize my gear i see a ? next to some stats what dose this mean?

    • zoopercat

      It means you can mouse over the ? for more info :)

      • Bruce Sidelinger

        so is it saying that it is questioning why my stats are the way they are or just another tool tip

        • zoopercat

          Just another tooltip :)

  • Bruce Sidelinger

    also what is your take on a mix mastery and adv prot war build, and what would be a good balence if at all it would be good

  • Cody Singer

    This may be a simple issue I am having, but I am unsure why it is occurring. The Character I am seeing the issue occur is on my WindWalker Monk: Windmancer. I recently just received a Warforged Helm, with that new piece after optimized with the BIB and AMR addon it keep’s me at 8.00% Pyshical Hit. The problem is that Hit past 7.50% is the lowest Stat on my stat priority on AMR. Just curious on why this is occurring and what I can do to remedy this. Thanks!

    • zoopercat

      Can you give me the data you’re using for BiB (either the lua file or the copy/paste text you put into the site)?

      Hit still has a value for you after 7.5, even though it’s low on the list, sometimes it’s still the best way to set up the gems/reforges.

      • Cody Singer

        talents=212332;glyphs=123403,125673,132005,125671,125154,125676;activespec=1;items=15:102248:0:493:4617:0:0:4424:168_1:105803:0:493:5032:4593:0:0:0_14:105223:0:493:0:0:0:0:0_3:105801:0:493:4617:4593:0:4804:167_2:104909:0:491:0:0:0:0:166_5:99154:0:493:4617:4617:4617:4419:168_4:98091:0:0:0:0:0:0:0_7:105758:0:493:4649:4593:0:4822:167_6:98613:0:493:4617:4617:4649:0:166_9:104758:0:491:0:0:0:4416:160_8:104737:0:491:0:0:0:0:0_16:103775:0:493:4617:0:0:4444:138_17:103775:0:493:4617:0:0:4444:138_13:103986:0:491:0:0:0:0:0_12:104736:0:491:4649:0:0:0:167_11:105202:0:493:4647:0:0:0:138_10:99155:0:493:4617:4617:0:4431:168_-1:76892:0:0:0:0:0:0:0_-1:76888:0:0:0:0:0:0:0_-1:76698:0:0:0:0:0:0:0_-1:76699:0:0:0:0:0:0:0_-1:76694:0:0:0:0:0:0:0_-1:76685:0:0:0:0:0:0:0_-1:76653:0:0:0:0:0:0:0_-1:76642:0:0:0:0:0:0:0_-1:99150:0:493:4637:4637:4637:4418:0_-1:98609:0:493:4637:4637:4589:0:152_-1:95134:0:465:0:0:0:4414:166_-1:103771:0:493:4589:0:0:0:166_-1:90525:0:445:0:0:0:0:152_-1:103801:0:493:4589:0:0:4434:152_-1:95145:0:465:0:0:0:0:0_-1:94514:0:465:0:0:0:0:0_-1:94520:0:465:0:0:0:0:0_-1:103936:0:493:4637:0:0:4442:166_-1:103726:0:491:0:0:0:0:0_-1:104286:0:0:0:0:0:0:0_-1:79249:0:0:0:0:0:0:0_-1:6219:0:0:0:0:0:0:0_-1:85589:0:0:0:0:0:0:0_-1:101616:0:0:0:0:0:0:0_-1:101618:0:0:0:0:0:0:0_-1:6948:0:0:0:0:0:0:0_-1:86584:0:0:0:0:0:0:0_-1:87214:0:0:0:0:0:0:0_-1:40727:0:0:0:0:0:0:0_-1:49040:0:0:0:0:0:0:0_-1:40768:0:0:0:0:0:0:0_-1:89112:0:0:0:0:0:0:0_-1:94225:0:0:0:0:0:0:0_-1:104947:0:491:4589:4589:0:4806:0_-1:76089:0:0:0:0:0:0:0_-1:105715:0:0:0:0:0:0:0_-1:76061:0:0:0:0:0:0:0_-1:10498:0:0:0:0:0:0:0_-1:90146:0:0:0:0:0:0:0_-1:102247:0:493:4637:0:0:4423:152_-1:104677:0:491:4637:0:0:4429:152_-1:99147:0:493:4637:4637:0:4430:152_-1:103876:0:493:5031:4589:0:0:166_-1:85391:0:447:4637:0:0:4826:162_-1:86576:0:0:0:0:0:0:0_-1:88169:0:445:0:0:0:0:0_-1:86572:0:0:0:0:0:0:0_-1:21213:0:0:0:0:0:0:0_-1:90012:0:0:0:0:0:0:0_-1:83079:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:86566:0:0:0:0:0:0:0_-1:33292:0:0:0:0:0:0:0_-1:105803:0:491:0:0:0:0:0_-1:105801:0:491:0:0:0:0:0_-1:103982:0:0:0:0:0:0:0_-1:103982:0:0:0:0:0:0:0_-1:98080:0:0:0:0:0:0:0_-1:88169:0:445:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:105932:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:104297:0:0:0:0:0:0:0_-1:87903:0:0:0:0:0:0:0_-1:90888:0:0:0:0:0:0:0_-1:94288:0:0:0:0:0:0:0_-1:95567:0:0:0:0:0:0:0_-1:90883:0:0:0:0:0:0:0_-1:86589:0:0:0:0:0:0:0_-1:86565:0:0:0:0:0:0:0_-1:102467:0:0:0:0:0:0:0_-1:86590:0:0:0:0:0:0:0_-1:86578:0:0:0:0:0:0:0_-1:88566:0:0:0:0:0:0:0_-1:86568:0:0:0:0:0:0:0_-1:104294:0:0:0:0:0:0:0_-1:104335:0:0:0:0:0:0:0_-1:92677:0:0:0:0:0:0:0_-1:34068:0:0:0:0:0:0:0_-1:104287:0:0:0:0:0:0:0_-1:19183:0:0:0:0:0:0:0_-1:93195:0:0:0:0:0:0:0_-1:93195:0:0:0:0:0:0:0_-1:20397:0:0:0:0:0:0:0_-1:38577:0:0:0:0:0:0:0_-1:104290:0:0:0:0:0:0:0_-1:37604:0:0:0:0:0:0:0_-1:103642:0:0:0:0:0:0:0_-1:103642:0:0:0:0:0:0:0_-1:103643:0:0:0:0:0:0:0_-1:88382:0:0:0:0:0:0:0_-1:103641:0:0:0:0:0:0:0_-1:88384:0:0:0:0:0:0:0_-1:88385:0:0:0:0:0:0:0_-1:88579:0:0:0:0:0:0:0_-1:88580:0:0:0:0:0:0:0_-1:88370:0:0:0:0:0:0:0_-1:88387:0:0:0:0:0:0:0_-1:88381:0:0:0:0:0:0:0_-1:88584:0:0:0:0:0:0:0_-1:89882:0:0:0:0:0:0:0_-1:94222:0:0:0:0:0:0:0_-1:104305:0:0:0:0:0:0:0_-1:85224:0:0:0:0:0:0:0;race=Gnome;name=Windmancer;faction=Alliance;professions=Engineering:615,Mining:600;level=90;spec=269;realm=Tichondrius

  • Valnessa

    How often does Mr Robot update his info on a toon? I got two new set items a few days ago…and it is still showing the old stuff. I deleted the toon – and readded, but still nothing new. Thanks!

    • zoopercat

      You have to click the green ‘update from armory’ button (to the left of your character name) every time you get new gear. That pulls it fresh from the armory :)

      • Valnessa

        Awesome! Thank you very much :o )

      • Ray The man

        I can’t update on my mage diemoran@daggerspine eu horde

        • zoopercat

          Diemoran, the armory shows you at level 87, it looks like the armory API might be ‘stuck.’ You can try this trick to unstick it. Load your character in-game and change a piece of gear. Logout. That often forces the api to update.

          Let me know if that works. Here’s your character on the armory: http://eu.battle.net/wow/en/character/daggerspine/Diemoran/simple

  • undeaddh

    can anyone tell me wthat the **** is that? its really annoying. i try 10 times, but almost always not enough 0.01% or 0.00% or somthing. i thought that this is bug, but when i use reforge in game i got 7.44% and 14.99%. please, tell me what to do?

    • undeaddh

      Of course I chose the option “hit and exp cap”

      • zoopercat

        Can you save what you’re looking at – click the green save button to the left of your character name and send me the URL it generates. Then I can see what’s going on.

  • Caiain

    I have a problem and i have gotten really frustrated. I have
    serveral toons who’s name contains an Alt code letter. ex.. alt134 produces a low case a with a halo over it.

    I cannot enter this name into the form to get her profile from the Armory. How
    in the world do i get this character loaded from the armory into Mr Robot if i can’t
    enter her name with the alt code for the “a with a halo” for the last letter. Please help.

    • zoopercat

      The alt codes should work. Can you do me a favor and link me to the battle.net armory pages for each of the affected toons? I’ll see what is going on.

  • Jan

    Why does it have me putting a Gem in my second ring when there’s no slot for a gem in Optimizer?

  • Jan

    Jan Oops made a mistake was looking at the wrong item sorry

    • zoopercat

      It happens ;) I usually claim I needed more coffee!

  • Zyrgo – Bleeding Hollow

    Hello, the BIS feature seems to be doing some strange things with the hit %. my character is currently at 15.31% which is a little over the 15% hit for shadow priest. When I use the BIS, it calculates the new gear and puts my hit at 18.74%? what is going on?

    • zoopercat

      Can you save what you are looking at – click the green save button to the left of your character name. Send me the url it generates.

  • Abbie Howe

    how do i upload my lua file? its asking me to copy and paste text into the import and addon sections instead of the file, trying to figure out my best in bags

    • zoopercat

      Hey Abbie. We recently changed how the mod works to make it even better. First, make sure you have the most recent mod (you can get it from Curse or click the ‘install’ button on our site, next to the import button, and choose the option on the RIGHT).

      Once you have the updated mod, go to the best in bags tab in the mod. You’ll see a copy/paste option. Do that.

      It’s really handy – now you don’t have to wait for a ui reload. You also don’t have to browse to the file every time you want to upload it. It’s actually much better now :)

      • Abbie Howe

        thanks :)

  • Jesusbeam

    I want to use Mr Robot to gear up my offspec without using my main spec gear. Is there a way I can make Mr Robot ignore my main spec items?

  • Bella

    I have put my settings on LFR. But I still get an option for 553 hands from Nazgim. All the other items are Okay. My char is Blaiddrwg on kadghar

    • zoopercat

      Can you save what you’re looking at? Click the green save button to the left of your character name and send me the URL it generates. That will let me see exactly what you see and check into it.

  • Tinky

    Hey Zooper
    There seems to be a Bug where i can’t look at the loot from the Paragons individually when i choose “Find Upgrades”->”Dungeons and Raids”->LFR or Flex->Downfall, and it seems to mess with my Bonus Rolls list. Also i have “Vial of the living Corruption-LFR Version”, yet the Robot always recommends me different Trinkets on the same iiLvl or even lower Tiers, while Vial is very clearly BiS. I would understand Trinkets from higher Tiers, but not this. And this clearly messes with my Bonus Rolls.

  • Joseph A Whitman

    so i need some help. my in gamae mod will load on one char but will not load on another. please hellp this his annoying

    • zoopercat

      The mod just doesn’t load? Or does it load and give you an error?

      On the character where it doesn’t load – on the character selection screen (before you click ‘enter world’ – click the addon button in the lower left. Does the AskMrRobot mod show up there? Does it have the check mark showing it will load?

      • Joseph A Whitman

        Everything seems to be in order in the add on section of the character selection screen, its checked and not out of date. The problem is when i’m in game on one specific character i click on ask Mr robot icon nothing pops up no error no nothing, The add on has no problem on any of my other characters. weird i know but it also just started happening yesterday. i have tried re installing it and even tried an older version of it. If you could help me with this i would really appreciate it as i enjoy you premium program very much and would miss it a lot.

        • zoopercat

          Can you try one more thing to isolate the problem: on that character, go to that addon screen before you load your character. Uncheck ALL other mods, so that AMR is the ONLY mod that loads. Enter the game – does the mod work then?

          If so, that means another mod is interferring with it. If you have enough patience for it, turn each mod on, one by one, logging in to see if AMR still works. When it doesn’t, we know which mod is having a problem and we can contact the author of it and figure out how to fix it.

          If it doesn’t work, we know something else is going on, with our mod and then we can do some more troubleshooting. If that is the case, can you send a link to your character?

          • Joseph A Whitman

            I’ve actually already tried turning off all my mods except amr and still the same problem is occurring. what link?

          • Joseph A Whitman

            any clue yet?

          • zoopercat

            Did you try loading that character with NO other mods enabled? Only load it with our mod enabled. Does it work then?

          • Joseph A Whitman

            yup no luck

          • Joseph A Whitman

            i have said yes 2 times
            i really like some help i have tried every thing you suggested

          • zoopercat

            What version of the mod do you have? The version number should be listed at the top, in the title bar. You can log in to a character where it works in order to grab the version.

            Also, when you login to the character that doesn’t work, can you take a screenshot of the ‘addons’ that show up when you click on the addons button? If they are all turned off, nothing should interfere with it. Just to be clear – you even turned off any ui mods, right?

            Sorry for all the questions – this is the only report of this happening, so I don’t have any other information to go on.

  • m4keyourself

    Hello,
    When I import my character, not all of my gear is accurate. Some of the gear is correct, but other pieces are old pieces that I’m not wearing anymore..

    How do I import my character with the gear I’m actually currently wearing?

    Thanks

    • zoopercat

      Try clicking the green ‘update from armory’ button found to the left of your character name. IF that doesn’t do it, let me know your character name and realm.

  • easy

    wery like your recomendation to reforge, but i can’t update my characher, eu – ashenvale. on mobile i see new gear, but can’t see on desktop when i login and as guest, what i doind wrong?

  • Brian

    strange problem – AMR thinks I have LEGS: (528 + 8) Legguards of the Unblinking Vigil when I don’t have them. Using best in bag feature and importing gear from add-on. I have the other tier pieces, but no legs. toon is Arross on Anetheron-US. Thanks.

    • Brian

      Well, maybe it’s smarter than I thought. I had an essence of the cursed protector, so hmm. I am going to get those pants right now, so I can wear my WF helm. :)

  • Axis

    I’m extremely confused in how it recommends a 476 trinket in upgrade finder when I have 522 and 502 trinkets equipped… Not sure how that’s justified.

    • zoopercat

      Can you save what you’re looking at (click the green save button to the left of your character name) – send me the url it generates. Also, are you looking at a relative or absolute ranked list ?

  • Emmote

    Why on earth is Mr Robot suggesting I equip Expertise gems and enchants on my Shadow Priest? Emmote – Chamber of Aspects EU

    • zoopercat

      Expertise adds to spell hit :)

  • Synje

    Mr. Robot keeps suggesting Expertise gems for my red slots on my Frost Mage.

    • zoopercat

      Expertise adds to spell hit so you’re in good hands :)

      • Synje

        Wasn’t aware that. Thanks!

  • Squishyshamm

    Just as a helpful hint for everyone trying to gear up their Restoration Shaman in patch 5.4, don’t ever put any spirit into your gear, as it is a wasted stat. I currently heal heroics with about 8.5k spirit, and have no issues with Mana. Should prioritize crit/haste, then mastery, then if all else fails, spirit. Mana regen is accomplished through a passive spell “resurgence” when you have a water shield active. yw

    Squishyshamm
    Laughing Skull

  • johnnyc

    I cannot refresh the info on the item optim. page. can u help? I did all that you said but it won’t show the new infonsuch as reforges and gems and new gear I now have. thanks, johnnyc

  • Kerrinlan

    Ask Mr Robot seems to have a piece of marketing spywear in it today, shows up on mouseover blue text. Anyone know what is going on?

    • Kerrinlan

      The offender was called outbox, not sure where it came from but AGV removed it successfully.

      • zoopercat

        Yeah, those malwares can come from anywhere, super hard to track down. Glad you found it and glad you told us!

  • jet

    wow Mr. robot what happened when you first came out you were a great new add-on so I paid for a subscription ya their were a few glitches here and their but no big deal it was easy enough to work around but you have steadily went down hill I load my toon but when I update it says toon cant be found when I try and change from off spec to main it won’t let me the first time it happened I shrugged it off maybe the armory was down whatever but it is a on going thing now I don’t think renewing my subscription would be in my best interest at this time. I have awhile before its time to renew so please fix whatever is going wrong here so I can renew my subscription.

    • zoopercat

      Does your character load on the battle.net armory right now? It sounds like it isn’t loading from the armory, which means we also cannot load it.

  • Pipis92

    mr robot cant load my character but this happens onl on maxthon broswer (in armory i can see him ) what i do wrong ? i got the addon so is there any chance to load him instead of opening internet explorer?

    • zoopercat

      We don’t support the maxthon browser right now. We support the 4 major browsers right now: IE, Firefox, Chrome and Safari.

  • vonnie406

    hi, I’m a returning WoW player, been away for a while, I was going to sign up to your premium service but I want to be sure I can contact you first in case of any problems. Unfortunately I can’t because when I click on the contact stuff it says my mail client isn’t set up properly, Do you have a contact email address you can let me have please?

    • zoopercat

      The email is feedback -at- askmrrobot dott com. Make sure you use the free trial before upgrading (no credit card required for the free trial). If for some reason you started the free trial a long time ago and it is expired, email me your user name. I can reset that trial for you :)

  • Kerrinlan

    I’m getting conflicting information on upgrades. Using find an upgrade, it shows Remnar’s Ruinous Girdle as +542; however, when I use Best in Bag it shows the same item as -1134. Please clarify.

    • zoopercat

      The best in bag gear list score is different than all the rest. It scores the item as is, with no modifications. All of the other lists find the best modifications and score that, so they are more useful.

      The reason we did it that way for the BiB list, is that we KNOW that is EXACTLY how you have the item in your bag. So we score it as is, in case you don’t want to make any changes. But it turns out to not be useful, and sometimes confusing, so we are revisiting how we do that.

  • Mark

    Mr robot will not recognize any of my chars from wow. What is happing?

    • zoopercat

      I wonder if you’re affected by this still: http://blog.askmrrobot.com/2014/02/armory-api-workaround/ If your characters load on the armory, send me a link to them and I will look into it.

      • Mark

        I still cannot get any of my chars to load in Mr Robot. I can sign into Mr Robot and get them to load but cannot update from the armory.

        • zoopercat

          Here’s the workaround: http://blog.askmrrobot.com/2014/02/armory-api-workaround/ Until you link me to your character on the armory, I can’t confirm the actual problem, so send that on over and I’ll check it out for you :)

          • Mark

            My chars are rhmpally, rhmolo and deathgaurd

          • zoopercat

            what server?

          • Mark

            khadgar

          • zoopercat

            Yeah, it is still an armory api issue: http://us.battle.net/api/wow/character/khadgar/rhmpally

          • Mark

            Thank you for your help :>)

          • Mark

            I am able to use the update part on WOW itself but it is tedious and will not automatically update itself either

  • Kathi

    why is mrrobot telling me to use pvp gear for my pve build?

    • zoopercat

      Is this for Best in Slot, Best in Bags or something else? Note that PvP items drop from the world bosses, so it will show up on BiS if you allow world boss gear drops.

      • Kathi

        It’s the world boss option. It’s for BiS. Thanks!

  • Joel

    I have been trying for days to get my character to load on this website. He is loading in the wow armory, but not here. He is also not in my saved character list anymore so I can not do the copy and paste thing either. I have tried two of my characters now and neither will load. The character is on realm US>Shu’halo and the name is Frøstëdflakë Please let me know if there is anything you can do, thank you

  • Dude

    Why won’t characters load?

  • mei

    Best in Bags Mr. Robot is recommending a helm that I do not own. Why?

    • zoopercat

      Is it a set item helm? If so, Mr. Robot automatically converts tokens in your bag into items (including the garrosh token).

    • Gomi no Sensei

      Make sure you check your bank … happened to me a few times. Also, what z said

  • oO

    It’s showing a mastery way higher than what I should have (unbuffed). Do you include mastery buff with the calculations (if you did, /punt the robot).

    • zoopercat

      Can you save what you’re looking at – click the green save button to the left of your character name and send me the url it generates. Then I can see what is going on.

  • kungfunddn

    Why is it that it tells me that putting on a 170+ haste enchant will increase my haste by 179

    • zoopercat

      The raid haste buff :)

  • Tina Alcock

    WHEN IS MR ROBOT COMING BACK UP THIS STINKS! Please let us know!!!!!

    • zoopercat

      I’m guessing your character won’t load? If so, you’re affected by the Blizzard API issues. We have more details and a workaround here: http://blog.askmrrobot.com/2014/02/armory-api-workaround/

      • Tina Alcock

        Oh hank you so much I was getting frustrated lol.

        • Tina Alcock

          I have tried all the things you told me to do and I can’t even get to the loading screen! I am really frustrated I need to optimize!!!!

  • Paul Stanley

    i am totally unable to add or open my characters

    anyone have and idea why?

  • Tina Alcock

    I have ried everything that you suggested and I still can’t even get to the first screen so please help fix this issue

    • zoopercat

      Can you elaborate? What is the ‘first screen’ you’re talking about? Are you getting any error messages? Posting a screenshot could help.

      • Tina Alcock

        when I choose character to load it gives me an error message character could not be found

        • Tina Alcock

          my husband loaded my character on his computer, but it still wont load on this computer ???

  • Adam McLaughlan

    I have transferred a character to a different realm and now the robot cant seem to find him. its been several days now and im spelling the name correct using the proper realm name but still nothing. It would be nice to get this fixed as I do pay for the service. character name is ( Tàt ) realm ( Hyjal )

  • Lestat on Ravencrest

    I just got a 559 head piece mrrobot says us the sinister legendary gem and a 320 hit gem in it but I don’t have the funds to get 100 primal diamonds to buy another legendary gem at the moment what would you suggest I use in its place so im as close to optimized as possible

    • zoopercat

      Lock in the best non-legendary gem for you class. Do that by clicking on the head slot, then a gear window opens. At the top, you’ll see where the meta gem slot is. Click on that and you’ll get a list of gems. Pick the highest ranked on, and make sure it’s locked in (you’ll see a red lock icon). Save and close that window. You’ll now see gray dotted lines around the gem sections. Mr. Robot will now optimize around it.

      • Lestat

        thank you