Tutorials & FAQs

Sometimes us humans need a little help translating Robot-speak. Good thing I’m fluent in binary… so I’m here to help.

Below is a list of guides I’ve created, and I’m adding more all the time. If you have a question that isn’t answered in a guide, leave a comment here. Chances are, other people have the same question. Then I can make some more guides ๐Ÿ™‚

569 Comments

  1. I recently got the “Taoren, the Soul Burner” thru LFR. The optimize is telling me to put 2 gems in it. The Dread and a Delicate Ruby. Not sure what’s going on, but I only see one slot on this weapon and it’s only for the Dread. Possible bug? Or is there a way to add a second gem slot that no one seems to know about?

    Thanks

    • There is, actually. The 5.1 Legendary quest line rewards you with a Legendary-quality gem slot that can be applied to any Sha-Touched or Thunderforged weapon. For me, at least, that gem slot appears on the tooltip, but not on the optimization list. Not sure if there’s an option to exclude legendary stuff.

  2. It looks like the stats are wrong on Drakefist Hammer, Reborn. The item list is not showing the +5152 spell power. This seems to be lowering its ranking considerably.

  3. Mr. robot isn’t finding my character. The FAQ doesn’t help either, because there’s a drop down box for server, so that’s not even the issue. My character’s name is Volrร th on Sargeras US. But I can find my profile on the armory: http://us.battle.net/wow/en/character/sargeras/Volr%C3%A1th/simple

  4. This is probably the wrong section to post my question but i can’t see a forum link to talk about so… here it is:
    There is a way to get the Cataclysm version of Askmrrobot?
    I’ve already searched trought the whole internet’s searchs result.. but didn’t find anything.
    I’ve found only a lot of same requests around the world.. but without answers…
    Could u please grant or pray? Thanks for your support, and keep up the good work!

  5. Not sure where to post this, apologies! Robot wants me to use items that are “in my bags” that i no longer have. How do i purge these items? Thanks!

  6. My Paladin’s gear optimization is recommending a blatantly useless enchantment (Enchant Cloak – Precision when I’m at 9.17% hit.) My character is Imapallywoot-Draenor-US. You may want to look at how your engine prioritizes enchantments like that.

  7. Why does not show the best in my bags anymore I have subscribed. It only ever shows what I have on. I have updated and uploaded the correct file and the bar graph shows the difference between current and Best in bags. Any Idea what is wrong?

  8. I’m not receiving the follow up email when attempting to retrieve my username and password. The site appears to recognize my email address but I’m not getting anything. Any advice?

  9. Not showing Lionheart Executioner, Reborn on the gear lists. I can see it under find upgrades tho.

  10. Is there a way to have AMR not gem/enchant/reforge a particular item? I try not to spend any gold on items under iLevel 450. For example, on my newly-90 monk, I have a 440 belt and AMR is telling me to put a belt buckle and gem on there.

    • You can lock every gem, enchant and reforge on an item. Click on the item, at the top you will see lock icons. However, Mr. Robot might still suggest a belt buckle, and if he does, just open that up, lock in a gem that doesn’t matter… like a PVP resilience gem, or a STR gem if you’re a caster.

  11. I am trying to view my PvE build but only my PvP gear loads, no matter which options I choose, can you help?

    • If you log out in your PvE gear, and click ‘update from armory’ it will grab the PvE gear. If you have any PvP items equipped, Mr. Robot might try to select the PvP stat weight preset for you. Just change it in the drop down menu. If you are logged in, he’ll remember your setting and not switch it back to PvP on you.

  12. I’m currently trying to see what the best in bag is for one of my toons, i have unclicked use pvp gear in the options, yet no matter what i do (logout/refresh/etc.) the BiB keeps showing certain pieces as being my Tyranical gear? any idea why or a way to fix it

    • It’s possible that Tyranical is your best option! Unchecking PvP gear in the options menu affects your BiS list, but not BiB. Mr. robot will make use of all of the gear you have available to you. Is there a reason you don’t want to use PvP gear (like reforges or something)? Or were you just thinking that it can’t be better?

  13. Bug report – Sorry if allready posted but the new boots from scenario quest on 5.3 http://www.wowhead.com/item=98251 do not appear listed on mr robot char page. (Maybe because is random enchant and not yet listed on battle.net?

  14. I’m trying to optimize using the PvP build but for some reason it will only load the PvE optimization. Any ideas?

  15. disqus_3AK2KBPdfF

    May 25, 2013 at 12:25 am

    Is there a particular reason why the 516 ilvl items from Heroic Scenarios are not displayed when I update my character from armory?

    • They should be there. Try clearing your browser cache. If that doesn’t work, try changing any item on your character (in game) and logging out. That will flag the armory that somethign changed. Then click ‘update from armory’ on our site.

      Does that fix it?

  16. The Trinket “Rune of Re-Origination” has a little Change since 5.3!
    Equip:
    When your attacks hit, you have a chance to trigger Re-Orgination.
    Re-Orgination converts the lower two values of your Critical Strike, Haste, and Mastery into twice as much of the highest of those three attributes (the new…)and it also doubled!

  17. Why does Robot say that I can’t equip another weekly mojo 489 gear? Changed my helm, already have waist, wanted to update profile since armory is a bit slow (ReforgeLite doen’t work with three caps and I can cap haste here) and it tells me that I can’t equip helm with items I already equiped. Dafaq?))

    • Another strange bullsh – got my helm with sockets (meta and yellow with + much agi) and there’s no sockets in Robot and in armory. Damn. It seems it’s useless till helm change to some drop.

      • Dalairen, those helms where hotfixed 2 days ago to have gem slots added. We updated our data yesterday to reflect that – try refreshing the page. And if that doesn’t work, clear your cache. They should show up right on our site now.

        Can you give me your character name and realm so I can look into the multiple barren item thing? Can you send me a screenshot of what’s going on?

        • Everything is already fixed by armory update in Robot. I can’t tell though if equipping problem is solved. I play on Eversong-EU with my horde panda-hunter ะ”ะฐะปะฐะธั€ะตะฝ (russian), so if there still is smth in logs try to look there since I can’t give you a screen now. Basically it was a pop-up like when I try to equip two same unique rings or trinkets.

  18. If I sign up and pay for Mr. Robot, do I get to use it for one character, or for all my characters?

  19. above my new stats it says my gear and my gear optimized with a bar is that supposed to be my approximate dps kartney malorne ret pally

    jim.higgins74@gmail.com

    • I don’t fully understand your rogue combat weights sytem. It’s advising me to reforge well past the 7.5% cap. Would love an explanation ty.

      • Also it’s telling me im under the hit cap by 0.04%, while according to the ingame statistics im @7.58%.

        • What is your character name and realm so I can look into it? Also, rogues have a soft cap at 7.5% but still get benefits over that.

  20. Does gear opt take into account that I have 1% expertise due to mace/sword specialization as a human? Just wondering when I see gear opt showing myself at 14.71% if that means I am really .71 % over

    • We take into account all racials, talents and anything else that affects the stat total. So you’re in good hands ๐Ÿ™‚

  21. How do I delete my profile I want to make a new 1

  22. I think your system is bugged, it’s telling me that strength weapons from ToT are better then what I’m currently using on my rogue who is in ToT normal, ToT lfr or daily heroic scenario gear (Zahira – Archinmonde)…strength on a rogue? no I don’t think so.

    • Zahira, weapon DPS is by far the most important factor in the weapon for rogues (and several other classes). So the DPS increase listed on some of the STR weapons makes it a better item.

      I looked at the list, and the weapons rank like this: 528 Agi > 528 Str > 522 Agi > 522 Str > 516 Agi > 516 Str. So the only way Str weapons are beating agi weapons is when they are a higher iLevel and therefor have more DPS. And when you compare the 522 Agi to the 522 Str weapons, Mr. Robot shows the Agi weapons to be twice as big of an upgrade (which is what you’d expect).

      Does that make sense?

      • Nope, it doesn’t make sense at all, agility for rogues is on a 1 to 2 ratio which translates to 500 agility = 1000 attack power, so double. Where as strength translates at a 1 to 1 ratio meaning 500 strength = 500 attack power so telling a rogue to equip a weapon with say 500 strength over a weapon with 400 agility would be saying take less attack power, take 500 attack power instead of 800 attack power… it’s incorrect, equipping strength weapons is wrong and it’s so wrong that blizzard doesn’t allow you to roll on them in LFR. According to your charts a strength tanking weapon is better for me then the agility sword that I’m using as a combat rogue… You really believe my dps will go up if I switch to this tanking weapon? according to your ranks you do, because if your not helping maximize my dps what are you doing?

        • I really don’t get it, and a couple months ago this wasn’t an issue, this is the first time strength weapons have ever been on my list.

          • Looking at a 516 Agi weapon with 300 less DPS on the weapon damage: 500 agility gives you about 1100 attack power (with buffs), which is 78 DPS. But Agility also boosts your other abilities, so you could double that, let’s say. That’s about 160 dps.

            Now looking at a 522 STR weapon: you get 500 Attack power from 500 STR. It’s less than Agility, but you still get some. That turns into about 35 DPS. Add that to the increased DPS listed on the weapon, which is about 300, and the total DPS increase is 335 from the STR weapon.

            Now, if you compare a 522 AGI weapon, that is far superior than both the 516 AGI weapon and the 522 STR weapon. You get the same DPS as the 522 STR weapon, but you also get AGI instead of STR with is by far better (which we would both agree on).

            So the only time the STR weapon is better than an AGI weapon is when the STR weapon is a higher iLevel – giving it more DPS than the lower options.

  23. I’m having a weird, intermittent problem with recommended reforges. I one item at a time then log out and back in, then reload from armory, then optimize – rinse and repeat until AMR is happy. The next day AMR is changing almost every reforge, many back to what they were before I started the day before. What am I doing wrong? I used to go back and forth but now I’m waiting to see what will happen….. Will it the recommendations flip back or not? Am I the only one having this problem? Does it matter that sometimes I look on my iPad and sometimes on my laptop? Any suggestions would be appreciated.

    • My character is Thalen on Thorium Brotherhood.

      • Good Morning,

        I’m Leviticusmax on Stormrage. I am currently having the same problem with two sets of gloves (“Handguards of the Last Mogu” and “Vulcanadon Gauntlets”. Each time I equip one it tells me to go back to the other. I believe Litriana from Stormrage is having the same issue.

        • Can you tell me this: does the score change (the score under the Best in Bags button) or are they exactly the same.

          Send me the askmrrobot.lua file you are using (found in wow / wtf / account / account name / realm / character / saved variables). And save what you are looking at (click the green save button to the left of your character name) – send me the url that generates.

        • I’m having the exact same problem with two sets of shoulders (Poisonblood Bladeshoulders and Spaulders of the Haunted Forest). No matter which I load it wants me to switch to the other set. The score change is the same.

    • Thalen, turn on the beta optimizer: http://blog.askmrrobot.com/2013/06/new-optimizer-beta/

      What you’re seeing is an artifact of the old algorithm that does some estimation. It uses your current setup as a starting point, so if the starting point is different, the result could be different for some cases. The new algorithm eliminates this problem because it guarantees the best result every time ๐Ÿ™‚

  24. Just wanna throw this out here, not like it matters all that much but might mess with the math some, on Mr. Robot, My crit is 30.4% (Timberwind – Lightninghoof) and in game its only 28.4 am I getting a random 2% crit from something or what?

    • Yep – you get 5% crit from a raid buff, but lose 3% crit when fighting a boss from crit suppression. So that adds up to a 2% gain ๐Ÿ™‚

  25. I’m a shadow priest. I have a 522 and a 502 helm. The 502 helm while equipped gives me the 2 piece set bonus, while the 522 does not. Icy Veins tells me to always prioritize set bonus over item level, but when using the calculated best in bags, AMR tells me to equip the 522 helm. I will not have any set bonus after that. Why is this?

    • Sometimes the set bonus isn’t valuable enough to justify keeping it for a big upgrade. Some classes bonuses are far better than others. What is your character name and realm – I’ll take a look at it.

  26. How secure is your credit card processing company. Only 2 companies that I have used my card on in the past year is this and Netflix and my card was apparently duped and used hundreds of miles away. Not making any accusations, just concerned.

    • Good question. We use Stripe (which has a lot of ex-paypal people involved in the company). Here’s more information on their security: https://support.stripe.com/questions/what-kind-of-security-does-stripe-have-in-place

      The way we work with them – you enter your credit card information in the form on our site. However, we send that information directly to stripe – it actually never touches our servers or our database. We do that on purpose so that stripe handles all of the security and we never touch it. We figure it’s best to let the experts do their thing.

      So in short – Stripe would have to be hacked in order for the credit card to be stolen.

      Do you use that card for real-life (in person) transactions? That’s actually a more common way for it to be stolen (believe it or not!). And lastly, there are viruses that do ‘keylogging.’ They are actually targeted at gamers to steal in-game currencies. But they log everything, so if you type your credit card in, it’s logging the details and sending it out. It wouldn’t be a bad idea to do a full scan of your computer. (Not to scare you, just offering other places to check. I know having your credit card duped really sucks!)

  27. When i optimize on my frost mage it tells me to put expertise gems in all of my red socket slots…. i dont have any problem when i optimize on my warrior but i think my mage may be bugged. name is Malefรฎcus on Wyrmrest Accord. Any explanation would be appreciated.

    • Expertise actually adds to your spell hit (this changed when MoP launched but wasn’t advertised very widely, so a lot of people don’t know about it).

      It looks like Mr. Robot is trying to get you to keep your 2 best secondary stats on reforges (crit and haste), and reforging your mastery to hit. Then he puts in just a couple of expertise gems to get you to the hit cap.

  28. When i optimize on my frost mage it tells me to put expertise gems in all of my red socket slots…. i dont have any problem when i optimize on my warrior but i think my mage may be bugged. name is Malefรฎcus on Wyrmrest Accord. Any explanation would be appreciated.

  29. hi , i have some troubles to lock the items that i use in main spe dps to prevent that robot use them for second spe tanking. Someone else has the problem too?

  30. hi there i had the same problem than thalen for my reforge and also another problem with the bib system, i choose to lock all my dps gear to set up a tanking gear bur AMR still continue to choose some dps gear in my equipement do you have a solution for that please tx

  31. Hi..im having Problems with 1 of my toon on mr robot…it keeps show pvp items when I have it turned off..no mater what I do it wont change out of the pvp item mode

  32. I cant get my gear or spec to update correctly, what can I do to fix it?

  33. Hi there. I’ve had this problem a few times now. I get a new piece, and mr. robot does not appear to be making the correct recommendations. I have the gnome racial and thus get 1% hit reduction. I just did everything the robot said to do, and it has me at 14.96% spell hit. If 17% is the target, less 1% for the racial, my true target is 16%. This is a full 1.04% off the target. The last time I posted a concern a response was given but it was after I fixed the gear myself. I will leave my gear exactly as is for one day and hopefully will get a response. My toon is Nordylock on the Baelgun server. I also updated from armory……I’m at 14.96% spell hit. Please advise. Thank you.

    • Nordylock, there’s a couple of things to clear up. Correct me if I misunderstood.
      1. The target spell hit for all casters is 15% (not 17% like it used to be in previous expansions).
      2. The final hit % that we show you already includes your 1% racial. So if we show you 14.96%, you’re getting 13.96% on gear and 1% on your racial. You can verify that by looking at your character on the armory and seeing that our reported 14.96% is the same as the armory.

      Hope that helps.

  34. Michael Lanting

    August 8, 2013 at 6:12 pm

    The site claims my character will lose 1.76% hit and expertise by changing two enchants, neither of which actually gives hit or expertise. As a result I now have way too much of both stats. The character is Kumaken on Draenor EU.

    • Mr. Robot also wants you to change the cogwheels on your trinket. If you look closely, there is a green highlight around those at the bottom of the screen… but it’s easy to miss when there are 3 things in that slot… we are aware that it doesn’t stand out very much. Sorry about that.

      One thing that will help – click the ‘shopping list’ tab (it’s right above the stats section) – that will show you a list of changes so you don’t miss anything.

  35. Hi, iam not so good at English. Does it cost anything to be a member here?

    • You get to use the optimizer for free (and registering is free). The premium features are the extras, like the upgrade finder.

  36. Hi. Im having issues with reforging on my Draenei Paladin. She has a racial bonus of 1% to hit. Instead of reforging my items to the required 7.1% for hit and expertise Mr. Robot it now reforging to 9.2% on both of those stats. Any idea why and how I can fix this issue? Thanks! =)

  37. i already used my Best in bag option, but it doesn’t seem to update it.. I have looted a 502 tanking head item, and my current one is a blue heroic dungeon item. Now when i use the ingame addon and then relog my toon go to the site and update from armory and then click best in bags it will still say that the blue heroic item is better then a 502 item. What can i do so that it updates…?

  38. I know it would be a lot of work but I would love to see a Challenge Mode dungeon option for the BiB and opt. thanks for all your work.

    • So challenge mode has some serious challenges (pun intended). The problem is that the optimizations depend on your final stats. So every reforge and every gem will change all of your other items stats. Each item isn’t scaled down in a vacuum, like PvP items are… they are dynamically scaled after your final stats are set.

  39. Why Forget password send mail only user name and no password?

  40. Please help I am going mad! When I click on the Best in Bag option, Mr Robot is suggesting 2 items I no longer have! I have updated from the armoury and deleted AMR and re-installed it. H E L P!

    • Alright, let’s see if we can figure out what is going on with BiB.

      1. Updating from the armory isn’t going to help, since that is only from the items you have equipped. You need to update your bag/bank info.
      2. To update the bag/bank info, you have to click the AMR minimap icon in game. have you done that recently? Do that ๐Ÿ™‚
      3. Next, we have to get the data uploaded. Since you have the desktop application installed, let’s see if that is working. Go to your computer and look for the black and white Mr. Robot icon in your system tray (next to your clock). Right click, choose ‘manage account.’ Toward the top does it say a recently uploaded success? It would look like this: http://blog.askmrrobot.com/wp-content/uploads/2013/01/Client_Success.png

      If that doesn’t work, let me know.

      • You star! Thank you so much. The path to the WoW directory was incorrect. I’ve changed it and it’s all fine now.

        Thank you loads

        • Ahha! Glad it is working now! Can I ask how you figured that out? (Like where you looked)? That will help me update any guides we have for people who are troubleshooting.

  41. My resto druid (Chrisfurrly from Haomarush) has a haste rating of 7.16% (3,043 w/o food buffs). Your stat priorities say that if you aren’t tier 14, you need a little over 12%, yet you keep reforging me out of haste into mastery. Any ideas?

    • I see the final optimized stats show that you’re just over 12%. If you see something different, can you save it and share it? Look for the save button to the right of your name, that will let me see exactly what you see (same settings and everything). Share the URL it generates with me.

      • Thanks for your reply! Kinda new to raiding and i didnt realize shammy’s give you 5% haste buff, put me just over 12.5%. Live and learn ๐Ÿ™‚

  42. My resto druid (maddosk on arygos) has a problem on his healing shoulders. When I click best in bag, it tells me to put a tanking gem (solid) into my healing shoulders and to put dodge enchant on it. I know it’s a mistake, but can you tell me what I’m doing wrong so I can correct it? Thanks much!

    • I take it your offspec is a tank? Look to the right of your primary/secondary tab. Do you have ‘main’ or ‘off’spec’ chosen in the blue box on your resto druid? My guess, it says ‘offspec’ on the resto tab. If you switch that to ‘main’ it should work.

      If it doesn’t, let me know!

  43. I am trying to figure out the best gear I can get. I want to filter out the Heroic Scenarios but can’t get rid of them. I would have thought limiting the random and Heroic options would have worked, but they are still there. I also tried to uncheck the items down to what I could get, but somehow MrRobot keeps choosing an item I don’t have checked. Is there a better way to filter these?

  44. my new upgraded gear is not showing.. I have update reloaded for three days now reforge to what AMR said and its still telling me to reforge when its already been done have no idea what to do

    • Just to double check – you clicked the ‘update from armory’ button on our site, right?

      What is the name of your character and realm?

  45. I use your site daily for many different toons and get excellent results for well over 99% of situations so i am quite familiar with how all the various functions work. However, i am currently stumped with my rogue ( Awomanso – Terokkar). I have been experimenting with the Rune of Origination which i realize has its own potential difficulties. The problem i am having is that the optimizer is saying that i have 5121 crit rating but the armory and my character panel show that i have 5601 crit rating. This is with no food or flask buffs. This is causing the trinket to proc for crit when i am trying to optimize for haste. Can you help me find where the discrepancy is?

  46. Is there away to make the upgrade currencies tab where it shows the best upgrade from vendors and not just what you should upgrade with valor as far as item upgrade

  47. HELP! I moved my druid from the Horde in ravenhold to the Alliance in Kil’jaeden PVP I have been trying to optamize my gear and it won’t dwn load the upgrade. I get a messsage that the toon can not be found.
    I also changed its name to ripantaresaz. it won’t dl on either name.

    • Does your character show up on battle.net’s armory yet? If so, can you send me the url? If not, we can’t load it until the armory recognizes you.

  48. i tried using the secondary option for my offspec but when i go to select my gear for my back piece there is only the existing option available no matter what the filter settings are setup for.

    • Can you save what you’re looking at (with the secondary spec active) ? It’s the green save button to the left of your name. Send me the URL it generates.

  49. Mr. Robot will not register my legendary cloak ๐Ÿ™

  50. Hi There im a destroy warlock and ive just got the new legendary cape but when I run my new gear through MrRobot it tells me to reforge into crit losing 1.7k Int and 1.9k SP? is this right?

  51. Every time I try to load a character I get a message that says the character is not found. I tried reloading a few times and even waiting a couple of hours before trying again, but the same thing keeps happening.

  52. Every time I try to import my code from the website to the add-on and it says, “Error! your import did not work: your professions have changed which affects the optimizations.” but nothing about my professions have changed at all…

    • Click on the option menu on the website. At the bottom there are professions. Do they match what you have in game?

      If they do, can you email your askmrrobot.lua file (found in wow / wtf / account / account name / realm / character / saved variables). AND also email the import string you are using.

      The email is feedback -at- askmrrobot dott com. Also, please link to this comment or re-explain the problem. I’m leaving for a trip soon, so another Mr. Robot person will be helping you out ๐Ÿ™‚

  53. Hey, i cant seem to load my characters, it stays on “loading” for a long time… can u help?

  54. 1. Go to our website, optimize, then click the “export to addon” button. Done
    2. A window will pop up, copy the text from that window. Done
    3. Return to Warcraft, click the “import” tab in my mod and paste the text there. HUH?
    Where is this tab? I don’t see anything like it in game. What am I doing wrong?

  55. Greetings from a Brazilian fan! I simply love Askmrrobot and use it everytime Iยดm playing WOW (and at work, studying the game!!!) !
    Iยดd like to make a suggestion: you could program a new function, in wich the user just pointing the mouse cursor over the item with “shift”, can see the changes in stats with the change of the used gear (just as the game function).
    It would be very cool! All the best for you all! Love you!!!

  56. For some reason I can’t export my current gear to the .lua file. I’m clicking the ask mr robot icon like usual, but my UI wont refresh and when I try to upload the file, it’s loading my old gear.

    • Hey, sorry about that. When you click the minimap icon is it open the mod interface now? If so, go to the best in bags tab at the bottom. Click the export button there.

      We’ll be adding a shift+left click shortcut into the mod soon, so you can do it as fast as you could before ๐Ÿ™‚

  57. Yesterday it had my Boomkin reforge/regem/re-enchant all my gear to mastery and today it is telling to to change everything back to crit.

    • Yeah, please, please don’t punch me in the face for this: we made a human error on the original stat weights, accidentally flipping crit/mastery around. We changed that in last night’s update.

      Mr. Robot also apologizes. He feels ultimately it was his fault since he drank all of the redbull while us mere humans worked late into the night Monday to get the stat weights finalized. What a snarfer!

  58. Ok.. when i used best-in-bag, it gives me gear options, then refresh from armory, it tells me to go back to stuff i had on. wtf?

  59. When i use the “best in bags” option it is showing my trinket as being +2 upgrade when i never even upgraded it yet

    • Open the options menu, on the lower right side look for the option that lets you control the upgrade status for BiB.

      If it is set to smart, Mr. Robot will auto-upgrade slots that already have an upgraded version. So if one of your trinkets is upgraded, Mr. Robot upgrades the rest of them in order to have a fair-comparison.

  60. Hello I have several toons that are level 90, When 5.4 hit all I get is a swirl saying its loading and nothing else happens. Can you help me out please.

  61. I just wanna now why when I do the best in bag feature under wrist on all my toons it all ways wants me to equip my pvp gear

  62. How come you took away the Avoidance build for tanks? I found that build to be far superior in staying alive than the only option you have available which is the haste/mastery build. Any chance of getting the Avoidance build back????

  63. After upgrading the addon and the software on my machine, when I click the minimap icon I get in Summary:
    Error! Your import did not work:
    Your professions have changed, which affects optimizations. My professions have not changed, thought some levels have increased. Where should I look? I have uninstalled and reinstalled.

    Thanks,

    • Hey, let’s see if I can help. Have you tried clicking the ‘update from armory’ button on our website first? Then then click optimize and grab a new string?

      IF it still isnt’ working, can you paste the little code snippet you’re using in the mod, on our forums? forums.askmrrobot.com

  64. The addon is asking me to upgrade Fen-Yu, Fury of Xuen (legendary cloak) when. I had already upgraded it as an epic. The website displays correctly though.

  65. I have a imac and I have downloaded the add on and I have the icon on my WOW mini map bar but I do not have a AMR.lua file in my saved variables folder…any suggestions

    • I think I know what’s wrong. Go back in game, open our mod. Go to the “Best in Bags” tab (on the left side of the mod, toward the bottom). Then click the ‘export bags and bank data’ button. Then your UI will reload and the lua file will show up ๐Ÿ™‚

      Also, the lua file can be found in wow / wtf / account / account name / realm / char / saved variables. (Different from the saved variables folder found right under the account folder).

  66. my character is not loading … plz hlep

  67. Id like the ability to quick refresh the LUA by clicking the minimap button to be reinstated. having to go to bank and clicking export in the in game addon takes forever. takes away the fun of having reforge mount if i have to hearth everytime i want to use the damn addon after i get an upgrade

    • Hey, totally agree. We’re adding in a shortcut for shift+Left Click on the minimap.

      Also, we’re going to add in an ‘export on logout’ option for the data soon.

  68. is anyone ahveing this prob forgot my password to my account i reset it and now its saying invalid email and or password and it keeps doing it over and over

  69. my log in is saying wrong password and or email and my email is right i just reset my password and its saying wrong password again

  70. Can you try one thing for me really quick. Can you click the ‘update from armory’ button on our site and grab a new string to import into the mod. Does that fix it? We posted an update that I think might have fixed this.

    If that doesn’t work and you’re feeling adventurous – clear your browser cache and do it again.

  71. Hello, I am seeing numbers on Mr robot that do not correspond with my values in game. It says that I should have 43% mastery and 40% spell hast but the numbers in game are 33% mastery and 34% spell haste with self buff.

  72. Hi. This might be a silly question, but you offer the choice of T15 or T16 stat optimizations. Should I optimize for T16 now that 5.4 is live or stick with my T15 optimization since I don’t have any new gear yet? I am nowhere near BIS level gear. And if I should wait until I get SoO gear when do I switch over? Currently sitting at Ilvl 511, DW frost DK. Thanks!

  73. Reforging: I Optimize and it tell me to reforge certain items, then I run the BiB and it tell me a whole new reforge list. Which one is correct?

  74. Hi every time I try to do best in bags on my Hunter it says it cant optimise for PVP because I need PVP gear on yet I don’t have it set to do PVP tried swapping in between the 3 diff ops but makes no diff … help please ๐Ÿ™‚

  75. Hi every time I try to do best in bags on my Hunter it says it cant optimise for PVP because I need PVP gear on yet I don’t have it set to do PVP tried swapping in between the 3 diff ops but makes no diff … help please ๐Ÿ™‚

  76. uhhhh ur reforgeing my pvp 2h frost dk out of Haste into mastery???? and recommending I gem pvp power and resil over str and haste …… Come on if you don’t know what to reforge just put this class not done yet so I don’t waste gold….

  77. i just got a character restored in world of warcraft how long until it will show in armory so i can use mr robot to reforge gem and enchant ?

  78. As a protection warrior (Noggie/Nazgrel), optimized version has me reducing my mastery considerably (Mastery 40.31% -21.11%). Is there now a mastery cap for reduction that I’m unaware of?

  79. Hi there issue ask mr robot has accurate imperial Amethyst and rigid river’s heart gems at triple their value???? the accurate according to AMR is 160 exp. and 160 hit I just check my JC and the AH and its only +40exp +40hit and the rigid listed as 320 hit when its only an 80 hit?????

  80. [Pandaren Peace Offering] [Phantasmal Hammer] don’t show up for my DK

    • What is your character name and realm?

      • I trashed a helm that is required in optimizing my bank/bag. Any help ?

        • Anytime you update your gear, you need to update the bag/bank data too. To do that, go to the ‘best in bags’ tab in the IN-GAME mod. Click the export button. Your UI will reload.

          Now, if you have the desktop application installed, you’ll just need to go to our site and click the ‘refresh’ button in green, to the right of your character name.

          If you do NOT have it installed, click the green import button (also to the right of your name) and browse to the askmrrobot.lua file.

          To make sure you have the most up to date info, look for the date and timestamp, right under those green refresh/import/install buttons.

          Then click Best in Bags again, and you’re good to go.

  81. Hi there, this may be a dumb question but I would like to know what the # means. Its the one right under each catagory My Gear, Optimized, Best in bag, best in slot. Right now my gear has a # of 316803 my best in bags is 319769 what does this mean? I know it cant be dps cause no one is doing that as dps. If its a score what is it relative to? Is there anyway to make this reflect your actual DPS so that I know if I do all these reforges, new gems for the best in bags and spend the 4 or 5k in gold it is going to actually increase my DPS. So if the best in bags is going to up my DPS by only 500 then its not really worth it.. but if its gonna up it 3000 as the #s suggest then it is.

    • The score is your stats multiplied by the stat weight. So if you have 500 Intellect on a piece of gear, and Int has a weight of 2, then it’s worth 1000 points.

      So what you want to look for is the % increase. A 5% increase in score should result in about a 5% increase in DPS.

      • Thanks for the info. So just to be clear I got it straight, if my score of my gear is 300000 and best in bags is 303000 but with all the reforges and new gems cost around 1-3k gold depending its not really worth it for a 1% increas but if its a 5% then it makes more sense

  82. Hi there, this may be a dumb question but I would like to know what the # means. Its the one right under each catagory My Gear, Optimized, Best in bag, best in slot. Right now my gear has a # of 316803 my best in bags is 319769 what does this mean? I know it cant be dps cause no one is doing that as dps. If its a score what is it relative to? Is there anyway to make this reflect your actual DPS so that I know if I do all these reforges, new gems for the best in bags and spend the 4 or 5k in gold it is going to actually increase my DPS. So if the best in bags is going to up my DPS by only 500 then its not really worth it.. but if its gonna up it 3000 as the #s suggest then it is.

  83. It’s Thalen from The Thorium Brotherhood again. Once again I’m having the problem with the reforge recommendations flipping back and forth. I reforge everything and the next time I log in it wants me to reforge everything again. That gets really expensive and is pretty frustrating. This was a big problem for a while then stopped happening. Now it’s back again. It seems to happen most often where the reforges hit almost every piece of gear. Is it better to log out between reforging every item then refresh AMR or to do all the reforges at once then log out and refresh AMR?

    • Can you save what you’re looking at – click the green save button to the left of your character name, send me the url it generates.

      Are things changing when you get new gear, or has your gear not changed?

      Also, does the score change (the score between ‘my gear’ and ‘optimized’) – found under each of the respective buttons.

  84. why is wife’s computer asking for a realm while my computer is asking for a server?

  85. Just tried “Best in Bag” free for a week. However, I’m now worried this is an auto payment thing, and I do not want that. How do I cancel it?

    • If all you did was the free trial, you don’t have to cancel anything. We never ask for the credit card when you start the trial, so you don’t have to worry about auto-payments ๐Ÿ™‚ While most other companies operate that way, we don’t! We like to treat people how we would want to be treated, which means we don’t play those silly credit card trial games ๐Ÿ˜‰

  86. I have an item that I have NOT upgraded. However, Mr. Robot is convinced that I have the +8 upgrade and keeps using it in optimizations at that level. This has been going on for months. How do I fix it?

    • Is this for best in bags, or regular optimization? Have you click the ‘update from armory’ button?

      Save what you’re looking at – click the green save button to the left of your character name. Send me the URL it generates. That lets me see exactly what you see.

  87. Is there a feature in the works for Proving Grounds/Challenge mode gear? I have gear in my bag that isn’t best for raiding, but in Proving grounds the extra gem slots make it better when everything is downgraded.

  88. World of Warcraft No Asian server that high grade eight items

    Consider adding these????

    • We won’t be adding the Asian server versions of those items unfortunately. The data isn’t as accessible as the US data, and we are a 3 person team. We wish we had more time to do it though!

  89. bandinosis Draenor. once optimised my haste is supposed to be 35% buffed and unbuffed 29% as amr tells me. in game im exactly as amr tells me to reforge etc and i have 18% haste unbuffed thats a 10% differnce and if the buffs dont include spell haste then i only have 12% haste

  90. Having a small glitch with the optimisation of my Balance Druid. For some reason it is advising me to enchant and gem for Expertise on my Hands and Belt. Could this be looked into? Cheers.

    • Expertise gives you spell hit, so it’s totally legit. And since Exp matches red sockets, it can be very handy to match red socket bonuses ๐Ÿ™‚

  91. Hi zoopercat, I’m Leatherbound on Aggramar. I’m keep getting an in-game bug shown below. The add-on also isn’t working correctly. The “Enchants” portion is showing several “test slots” when I run it in-game. I have tried everything and the add-on seems to be working fine on my other toons. Can you help me?

    Date: 2013-10-06 15:27:37
    ID: 1
    Error occured in: Global
    Count: 13
    Message: ..AddOnsAskMrRobotuiEnchantLinkText.lua line 85:
    attempt to concatenate local ‘texture’ (a nil value)
    Debug:
    AskMrRobotuiEnchantLinkText.lua:85: SetEnchantId()
    AskMrRobotuiEnchantTab.lua:80: showBadEnchants()
    AskMrRobotAskMrRobotUi.lua:33:
    AskMrRobotAskMrRobotUi.lua:6
    (tail call): ?
    AskMrRobotAskMrRobotUi.lua:299: OnUpdate()
    AskMrRobotAskMrRobot.lua:128:
    AskMrRobotAskMrRobot.lua:74
    Locals:
    self = {
    0 =
    itemName = “none”
    tooltipShown = false
    icon = {
    }
    itemText = {
    }
    iconFrame = {
    }
    }
    enchantId = 0
    texture = nil
    (*temporary) = defined =[C]:-1
    (*temporary) = {
    0 =
    }
    (*temporary) = “Interface/Icons/”
    (*temporary) = nil
    (*temporary) = “attempt to concatenate local ‘texture’ (a nil value)”

    AddOns:
    Swatter, v4.4.0 ()
    Altoholic, v5.4.001
    Archy, v1.8.42
    AskMrRobot, v1.1.11.0
    DataStore, v5.4.001
    DataStoreCharacters, v5.4.001
    BlizRuntimeLib_enUS v5.4.0.50400
    (ck=be)

    • Can you do a couple of things:
      1. Email me the text you’re pasting into the addon.
      2. Go to the addon, go to the best in bag tab, then click the export button. That creates a new lua file. Send me that file. You can find it in warcraft / wtf / account / account name / realm / character / saved variables

  92. What my in-game stats show is different than what y’all show after optimizing it..is there a reason why this is?

    • Save what you’re looking at on our site by clicking the green save button to the left of your character name. That will let me see exactly what you see.

  93. Robot proposes normal raid BiS items for hands and legs, despite the fact that I set gear level to “pre-raid” and Flex to none.

    • It’s likely picking up those items because the world bosses drop them. Try changing the world boss filter if you don’t plan on doing them (but if you DO plan on them, those items are fair game!)

  94. Does this feature work for Oceanic realms? If not this may explain why I cant find my toon.

    • Which feature are you talking about? It should work for all realms, but if you’re having trouble let me know what feature you’re using, what steps you’ve taken, and your character name/realm.

  95. Totally useless imo have tried for days to download character my gear section is way off from armory it doesn’t show correct gems or reforges, ill come back in a week or so to see if its still useless markypoo@cenarius

  96. I keep having an issue where when I try to import the characters info, it says there is an error cause my professions have changed. Its showing correctly in the Blizz armory and everything matches. When I look at the link that this site wants me to put into the add on.. I notice FISHING isnt on there. I have tried refreshing the armory and logging in and out.. also refreshing the AMR site as well and I keep getting the same errors.

  97. The link you send definitely didn’t have the random variant on the chest. But once I clicked the ‘update from armory’ button (to the left of your character name), the item was correctly picked up from the armory. For an example, see this link: http://www.askmrrobot.com/wow/gear/dbe67d81-06e9-4569-a872-326647574d97

  98. guys i need help the askmrrobot d
    ont upload my gear it says i’m full 496 pvp gear when now i’m 502 i’m premmium help me pleas

  99. Zoopercat, I just wanted to thank you for this work. It is amazing and highly helpful. Kudos!

  100. maybe someone could clarify for me my main spec is tank but when I change to my off spec change gear log off and back on then hit best in bags it uses some of my tanking gear which is ok, but then it wants me to reforge and regem my main spec gear for my off spec I thought it wasn’t suppose to do that? what am I doing wrong

    • It isn’t supposed to do that. BUT here’s something to double check. Click ‘best in bags’ on your main spec first. Note the items. Did Mr. Robot choose different items for your main spec? Meaning, he might be using something other than what you have equipped.

  101. Did your opinion on hit caps change with the new patch? I didn’t change any settings and it seems to be forcing the full 15% spell hit cap…

  102. I am Warlock. Why Expertise ?

  103. when i optimize my character mr robot tells what items i need to change. I change those items, gem them, reforge them and enchant them. Later on i go back into mr robot with the same gear nothing new and it tells me to change back to what i had before. this is continuing to happen to all my characters. please help me with this problem.

    • Can you post a screenshot of one of the changes? Also, save what you’re looking at (click the green save button to the left of your char name, send me the url it generates).

  104. I think I am doing something wrong I have Mr. robots premium and I like it but, my main spec is brewmaster monk off spec is dps I log on to wow make sure my import is right change specs from tank to dps log out of wow and back in hit export then log on to Mr. robot update from the armory click on off spec. hit best in bags go back on wow to change any gear Mr. robot has told me to log out of wow and back in get on Mr. robot load from armory again hit optimize and it changes the gems and reforges on my tank gear! I have clicked on my gear and locked all the gems and enchants and reforges for my tank gear set and it still dose it I’m confused to say the least any help would be appreciated.

    • Can you do me a favor: post a screenshot of what your looking at when Mr. Robot wants you to change stuff again. I’d like to see your tank spec ‘optimized’ view as well as your tank spec ‘Best in Bags’ view.

  105. Having an issue with the BiB tool. Error reading “could not optimize. not enough items for off-hand slot.” Im a fury warrior lol. This just started happening.

    • Are you fury or titan’s grip?
      If you are fury: Do you have 2x 1handed weapons in your bag?
      If you are titan: Do you have 2x 2handed weapons in your bag?

      • I’m currently TG but have switched between it and SMF depending on iLvl of drops gearing through SoO. I also change my off spec between Arms and Protection occasionally. I currently have a Normal Warforged ย 2H polearm and a Normal 2H mace eqquipped, with another Normal polearm in my bag, as well as 2 Normal 1H weapons in my bank. All bags and bank bags are open when I export the data from in game.

  106. I disabled the AH pop up and thereafter got a message to disable of ignore amr every time i would open my map or what have you. I kept hitting ignore, but thought i’d hit disable to see if the message would stop popping up. Sooo, amr disappeared from my main character’s interface all together and I couldn’t find a way to re-enable it. So, I deleted amr from my WoW files and downloaded and installed it again. It’s on my alts, but still not showing up on my mains interface. ๐Ÿ™ Help! My main is Zhavuus on Muradin.

    • I think I know how to fix it. Go to your saved variables folder (warcraft / wtf / account / account name / realm / character / saved variables). Delete the askmrrobot files. That saves your settings, so even if you uninstall the mod, that folder still has your settings.

      Delete the askmrrobot stuff in that folder, then restart the game. Should show up then.

  107. I see 15.3% hit. Can you save what you’re looking at (click the green save button to the left of your character name) – post the url it generates.

  108. I see 15.33% still. Can you take a screenshot of what you see? Can you also try refreshing your browser to see if that fixes it?

  109. Zyrgo - Bleeding Hollow

    November 7, 2013 at 9:38 pm

    Hello, I am hoping you will help me. I don’t understand what was wrong with the prior llink but please try this link or look up my character in the armory.

    http://www.askmrrobot.com/wow/gear/6e6dc3de-bfc1-458b-95f4-4667d37e72a9

    It is calculating my spell hit at 16.78 optimized. When you hit this link it shows spell hit over 18%. Please help!

    • The spell hit is 18% on your ‘my gear’ view. Click the ‘optimized’ button and Mr. Robot will reforge and regem you down to 16.78%, which is the lowest you can get with your gear, believe it or not!

  110. for five days now ive had Mr. Robot showing me the same gear list, Even though i have changed almost everything on that list via 10man normal nothing on the list changes so i cannot use the service to optimize my new gear..have cleared browsing data, used your add-on service and done as much backround computer work on clearing up the issue as i am able and yet it still shows 496 gear where i have 540+. any help Appreciated..

    • Can you save what you’re looking at (click the green save button to the left of your character name). Send me the url it generates, and I can see exactly what you see. Then I can figure out what’s going on ๐Ÿ™‚

  111. Hey, I have the warforged version of the Smoldering eye neck piece, but it doesn’t show up in the best in slot listings, i have the settings set to showing warforged/thunderforged items and it does show other warforged items, just not the the piece i have. just to let you know ๐Ÿ˜€

  112. when i try to paste my char info into the in game addon it tells me that my professions don’t match. I’ve checked to make sure i have mining and enchanting on the website and i do. Please help

    • Can you save what you’re looking at on our site (click the green save button to the left of your character name). Send me the url it generates.

  113. I was explaining this whole thing about the icon that’s next to the minimap where mrrobot recommends reforging etc then suddenly everything for deleted. I’ve paid a fully yr sub and I DO NOT LIKE THE CHANGES. Please change everything back or simply cancel my sub.

    • Can you elaborate? What was deleted? What changes don’t you like / what isn’t working?

      You’re also able to cancel the sub at any time (go to your account page and look for the cancel link. If you see a renew button instead of a cancel link, it means you already won’t auto-renew).

  114. I would like to know, why assasin rouges are still forced to reforge on haste?
    All assasin’s I see (530 and up, meta gem/back) go on MS instead on U’r opti Haste.
    Would be on time to resolve the optimizer’s work.

  115. Why is mr robot telling my boomkin to get a expertise gem

  116. I’m not really sure if I just cannot find the option for this, but is there a function to show in the recommented bonus rolls section, to set it up, that it looks to it, depending on your gear? It just looks at absolute, which makes it harder to see, which bonusrolls are really usefull, and which are not.

    • The bonus rolls are based on the gear you have equipped, with relative ranking ๐Ÿ™‚ Make sure you click the ‘update from armory’ button so you’re comparing it to your latest set of gear.

  117. Hi there, I’m getting really strange reforges out of Mr. Robot, mostly telling me to reforge away what appears to be WAY too much hit, bringing my characters rating down to 3660, well below the 5100 cap, but it’s still insisting that I’m at 15% hit. Is anyone else seeing numbers like this? Am I unaware of some in-game buff in raids (I’m back from a longish hiatus)? I scoured the net a bit and couldn’t see anything that would make ~12% hit viable for a mage. Kaeleij on Darkspear US, btw.

    • A slight edit, it looks like 3660 rating actually puts me at just under 10.8% hit, really unsure where the 4+% hit is presumed to be coming from

      • Can you save what you’re looking at (click the green save button to the left of your character name) – and send me the url it generates? Then I can see exactly what you see.

        You can also click on the shopping list button (gray button above your reforge column) to see what the differences might be.

  118. My gloves already have 170 exp but I quit the game and log back in and when optimized, it still shows I need to enchant to 170 exp.

    • Did you click the green ‘update from armory’ button to the left of your character name? You’ll need to do that everytime your gear changes ๐Ÿ™‚

      • Yep, always do ๐Ÿ™‚

        • Can you save what you’re looking at – click the green save button to the left of your character name and post the URL it generates. Then I can see exactly what you see and figure out what’s going on ๐Ÿ™‚

          • I took the gloves off quit game logged back in put gloves on then left the game and checked mr robot and it showed up correct. Problem now fixed but ty for your time ๐Ÿ™‚

          • Glad it worked. Sometimes the blizzard armory api gets ‘stuck’ and doesn’t update. But usually changing an item will unstick it ๐Ÿ™‚

  119. Hi, great tool, love the site, but I’m having some issues with the optimizer. I play a Moonkin, Anglefire on Silvermoon-Eu, and it often gives me strange advices.For example, when trying it today it tells me to go all out Expertise with gems, and some other time it suggested I go with a crit heavy gem set, and after I’ve replaced most of my haste gems for crit, it told me to go back to haste. So I’m not gemming for expertise until someone can explain that ๐Ÿ™‚

    • Expertise adds to spell hit and matches red sockets. So it’s likely Mr. Robot is juggling around the expertise to get you to the hit cap. Then he’s probably juggling Haste around to get you to a Haste breakpoint, and when it isn’t needed, he gives you crit ๐Ÿ™‚

  120. Been using the paid-for version and never had a problem before now. For some weird reason, the weapons are missing from my DK in blood spec (“Rageblade” The Sha’tah EU). When I am in DPS Frost spec with a 2hand weapon, it works fine. But when I change to my tanking gear, which includes 2 x 1hand weapons (from SoO LFR) it shows as empty slots in AMR. I’ve tried re-starting, unloading and loading weapons, forcing updates from server and even used the Left-Click item export then import into the web app – but still no weapons, so therefore unable to optimise for that spec. All my other level 90 optimisers are working fine. Any ideas?

    • You’ll want to use a 2H weapon for your tank spec. Although you can dual wield in tank, it’s actually really bad, you’ll be better off with your 2H weapon. We remove weapon configurations that you shouldn’t be using ๐Ÿ™‚

      Try tanking with that 2H and let me know how it feels ๐Ÿ™‚

  121. Hey there,

    I just became a paid member and I love the add-on. I do have 1 question though!

    When will the program be updated to reflect legendary cloaks? I would love to see exactly how to optimize my gear with the legendary cloak in place.

    Also, I couldn’t find it on the upgrade list. ๐Ÿ™

    Thanks in advance!

    • The legendary cloaks have been in there since the patch ๐Ÿ™‚ But I’m betting we can fix this for you with a simple setting in the options menu. Look for the legendary quest setting in the options menu – make sure you set it to the right step. Once you do that, the legendary cloak will show up in the item lists, and on BiS ๐Ÿ™‚

    • Im having the same problem been looking every setting to see if it’ll show up but nothing.Also try to reload so it’ll show my legendary cloak from yesterday but still nothing. Any ideas?

  122. Is there any way to make it so that Mr. Robot will always go for socket bonuses, even if it’s not 100% optimal? My OCD would start killing me if I didn’t see green socket bonuses on my items.

    • Sorry nope. But you can lock in gems (click on the gem and a window will open to select your gem, Click the lock icon at the top).

  123. Bruce Sidelinger

    December 3, 2013 at 10:00 pm

    when i optimize my gear i see a ? next to some stats what dose this mean?

  124. Bruce Sidelinger

    December 3, 2013 at 10:04 pm

    also what is your take on a mix mastery and adv prot war build, and what would be a good balence if at all it would be good

  125. This may be a simple issue I am having, but I am unsure why it is occurring. The Character I am seeing the issue occur is on my WindWalker Monk: Windmancer. I recently just received a Warforged Helm, with that new piece after optimized with the BIB and AMR addon it keep’s me at 8.00% Pyshical Hit. The problem is that Hit past 7.50% is the lowest Stat on my stat priority on AMR. Just curious on why this is occurring and what I can do to remedy this. Thanks!

    • Can you give me the data you’re using for BiB (either the lua file or the copy/paste text you put into the site)?

      Hit still has a value for you after 7.5, even though it’s low on the list, sometimes it’s still the best way to set up the gems/reforges.

      • talents=212332;glyphs=123403,125673,132005,125671,125154,125676;activespec=1;items=15:102248:0:493:4617:0:0:4424:168_1:105803:0:493:5032:4593:0:0:0_14:105223:0:493:0:0:0:0:0_3:105801:0:493:4617:4593:0:4804:167_2:104909:0:491:0:0:0:0:166_5:99154:0:493:4617:4617:4617:4419:168_4:98091:0:0:0:0:0:0:0_7:105758:0:493:4649:4593:0:4822:167_6:98613:0:493:4617:4617:4649:0:166_9:104758:0:491:0:0:0:4416:160_8:104737:0:491:0:0:0:0:0_16:103775:0:493:4617:0:0:4444:138_17:103775:0:493:4617:0:0:4444:138_13:103986:0:491:0:0:0:0:0_12:104736:0:491:4649:0:0:0:167_11:105202:0:493:4647:0:0:0:138_10:99155:0:493:4617:4617:0:4431:168_-1:76892:0:0:0:0:0:0:0_-1:76888:0:0:0:0:0:0:0_-1:76698:0:0:0:0:0:0:0_-1:76699:0:0:0:0:0:0:0_-1:76694:0:0:0:0:0:0:0_-1:76685:0:0:0:0:0:0:0_-1:76653:0:0:0:0:0:0:0_-1:76642:0:0:0:0:0:0:0_-1:99150:0:493:4637:4637:4637:4418:0_-1:98609:0:493:4637:4637:4589:0:152_-1:95134:0:465:0:0:0:4414:166_-1:103771:0:493:4589:0:0:0:166_-1:90525:0:445:0:0:0:0:152_-1:103801:0:493:4589:0:0:4434:152_-1:95145:0:465:0:0:0:0:0_-1:94514:0:465:0:0:0:0:0_-1:94520:0:465:0:0:0:0:0_-1:103936:0:493:4637:0:0:4442:166_-1:103726:0:491:0:0:0:0:0_-1:104286:0:0:0:0:0:0:0_-1:79249:0:0:0:0:0:0:0_-1:6219:0:0:0:0:0:0:0_-1:85589:0:0:0:0:0:0:0_-1:101616:0:0:0:0:0:0:0_-1:101618:0:0:0:0:0:0:0_-1:6948:0:0:0:0:0:0:0_-1:86584:0:0:0:0:0:0:0_-1:87214:0:0:0:0:0:0:0_-1:40727:0:0:0:0:0:0:0_-1:49040:0:0:0:0:0:0:0_-1:40768:0:0:0:0:0:0:0_-1:89112:0:0:0:0:0:0:0_-1:94225:0:0:0:0:0:0:0_-1:104947:0:491:4589:4589:0:4806:0_-1:76089:0:0:0:0:0:0:0_-1:105715:0:0:0:0:0:0:0_-1:76061:0:0:0:0:0:0:0_-1:10498:0:0:0:0:0:0:0_-1:90146:0:0:0:0:0:0:0_-1:102247:0:493:4637:0:0:4423:152_-1:104677:0:491:4637:0:0:4429:152_-1:99147:0:493:4637:4637:0:4430:152_-1:103876:0:493:5031:4589:0:0:166_-1:85391:0:447:4637:0:0:4826:162_-1:86576:0:0:0:0:0:0:0_-1:88169:0:445:0:0:0:0:0_-1:86572:0:0:0:0:0:0:0_-1:21213:0:0:0:0:0:0:0_-1:90012:0:0:0:0:0:0:0_-1:83079:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:86566:0:0:0:0:0:0:0_-1:33292:0:0:0:0:0:0:0_-1:105803:0:491:0:0:0:0:0_-1:105801:0:491:0:0:0:0:0_-1:103982:0:0:0:0:0:0:0_-1:103982:0:0:0:0:0:0:0_-1:98080:0:0:0:0:0:0:0_-1:88169:0:445:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:72234:0:0:0:0:0:0:0_-1:105932:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:79011:0:0:0:0:0:0:0_-1:104297:0:0:0:0:0:0:0_-1:87903:0:0:0:0:0:0:0_-1:90888:0:0:0:0:0:0:0_-1:94288:0:0:0:0:0:0:0_-1:95567:0:0:0:0:0:0:0_-1:90883:0:0:0:0:0:0:0_-1:86589:0:0:0:0:0:0:0_-1:86565:0:0:0:0:0:0:0_-1:102467:0:0:0:0:0:0:0_-1:86590:0:0:0:0:0:0:0_-1:86578:0:0:0:0:0:0:0_-1:88566:0:0:0:0:0:0:0_-1:86568:0:0:0:0:0:0:0_-1:104294:0:0:0:0:0:0:0_-1:104335:0:0:0:0:0:0:0_-1:92677:0:0:0:0:0:0:0_-1:34068:0:0:0:0:0:0:0_-1:104287:0:0:0:0:0:0:0_-1:19183:0:0:0:0:0:0:0_-1:93195:0:0:0:0:0:0:0_-1:93195:0:0:0:0:0:0:0_-1:20397:0:0:0:0:0:0:0_-1:38577:0:0:0:0:0:0:0_-1:104290:0:0:0:0:0:0:0_-1:37604:0:0:0:0:0:0:0_-1:103642:0:0:0:0:0:0:0_-1:103642:0:0:0:0:0:0:0_-1:103643:0:0:0:0:0:0:0_-1:88382:0:0:0:0:0:0:0_-1:103641:0:0:0:0:0:0:0_-1:88384:0:0:0:0:0:0:0_-1:88385:0:0:0:0:0:0:0_-1:88579:0:0:0:0:0:0:0_-1:88580:0:0:0:0:0:0:0_-1:88370:0:0:0:0:0:0:0_-1:88387:0:0:0:0:0:0:0_-1:88381:0:0:0:0:0:0:0_-1:88584:0:0:0:0:0:0:0_-1:89882:0:0:0:0:0:0:0_-1:94222:0:0:0:0:0:0:0_-1:104305:0:0:0:0:0:0:0_-1:85224:0:0:0:0:0:0:0;race=Gnome;name=Windmancer;faction=Alliance;professions=Engineering:615,Mining:600;level=90;spec=269;realm=Tichondrius

  126. How often does Mr Robot update his info on a toon? I got two new set items a few days ago…and it is still showing the old stuff. I deleted the toon – and readded, but still nothing new. Thanks!

    • You have to click the green ‘update from armory’ button (to the left of your character name) every time you get new gear. That pulls it fresh from the armory ๐Ÿ™‚

      • Awesome! Thank you very much :o)

        • can anyone tell me wthat the **** is that? its really annoying. i try 10 times, but almost always not enough 0.01% or 0.00% or somthing. i thought that this is bug, but when i use reforge in game i got 7.44% and 14.99%. please, tell me what to do?

          • Of course I chose the option “hit and exp cap”

          • Can you save what you’re looking at – click the green save button to the left of your character name and send me the URL it generates. Then I can see what’s going on.

          • I have a problem and i have gotten really frustrated. I have
            serveral toons who’s name contains an Alt code letter. ex.. alt134 produces a low case a with a halo over it.

            I cannot enter this name into the form to get her profile from the Armory. How
            in the world do i get this character loaded from the armory into Mr Robot if i can’t
            enter her name with the alt code for the “a with a halo” for the last letter. Please help.

          • The alt codes should work. Can you do me a favor and link me to the battle.net armory pages for each of the affected toons? I’ll see what is going on.

          • Zyrgo - Bleeding Hollow

            December 11, 2013 at 9:12 am

            Hello, the BIS feature seems to be doing some strange things with the hit %. my character is currently at 15.31% which is a little over the 15% hit for shadow priest. When I use the BIS, it calculates the new gear and puts my hit at 18.74%? what is going on?

          • Can you save what you are looking at – click the green save button to the left of your character name. Send me the url it generates.

      • I can’t update on my mage diemoran@daggerspine eu horde

  127. Why does it have me putting a Gem in my second ring when there’s no slot for a gem in Optimizer?

  128. how do i upload my lua file? its asking me to copy and paste text into the import and addon sections instead of the file, trying to figure out my best in bags

    • Hey Abbie. We recently changed how the mod works to make it even better. First, make sure you have the most recent mod (you can get it from Curse or click the ‘install’ button on our site, next to the import button, and choose the option on the RIGHT).

      Once you have the updated mod, go to the best in bags tab in the mod. You’ll see a copy/paste option. Do that.

      It’s really handy – now you don’t have to wait for a ui reload. You also don’t have to browse to the file every time you want to upload it. It’s actually much better now ๐Ÿ™‚

  129. I want to use Mr Robot to gear up my offspec without using my main spec gear. Is there a way I can make Mr Robot ignore my main spec items?

    • Mr. Robot automatically factors in Main and offspec. Here’s more information to make sure you set it up right: http://blog.askmrrobot.com/2013/01/best-in-bags/

      • Joseph A Whitman

        January 9, 2014 at 4:01 pm

        so i need some help. my in gamae mod will load on one char but will not load on another. please hellp this his annoying

        • The mod just doesn’t load? Or does it load and give you an error?

          On the character where it doesn’t load – on the character selection screen (before you click ‘enter world’ – click the addon button in the lower left. Does the AskMrRobot mod show up there? Does it have the check mark showing it will load?

          • Joseph A Whitman

            January 10, 2014 at 3:14 pm

            Everything seems to be in order in the add on section of the character selection screen, its checked and not out of date. The problem is when i’m in game on one specific character i click on ask Mr robot icon nothing pops up no error no nothing, The add on has no problem on any of my other characters. weird i know but it also just started happening yesterday. i have tried re installing it and even tried an older version of it. If you could help me with this i would really appreciate it as i enjoy you premium program very much and would miss it a lot.

          • Can you try one more thing to isolate the problem: on that character, go to that addon screen before you load your character. Uncheck ALL other mods, so that AMR is the ONLY mod that loads. Enter the game – does the mod work then?

            If so, that means another mod is interferring with it. If you have enough patience for it, turn each mod on, one by one, logging in to see if AMR still works. When it doesn’t, we know which mod is having a problem and we can contact the author of it and figure out how to fix it.

            If it doesn’t work, we know something else is going on, with our mod and then we can do some more troubleshooting. If that is the case, can you send a link to your character?

          • Joseph A Whitman

            January 14, 2014 at 5:35 am

            I’ve actually already tried turning off all my mods except amr and still the same problem is occurring. what link?

          • Joseph A Whitman

            January 22, 2014 at 5:56 pm

            any clue yet?

          • Did you try loading that character with NO other mods enabled? Only load it with our mod enabled. Does it work then?

          • Joseph A Whitman

            January 23, 2014 at 2:10 pm

            yup no luck

          • Joseph A Whitman

            March 2, 2014 at 10:58 am

            i have said yes 2 times
            i really like some help i have tried every thing you suggested

          • What version of the mod do you have? The version number should be listed at the top, in the title bar. You can log in to a character where it works in order to grab the version.

            Also, when you login to the character that doesn’t work, can you take a screenshot of the ‘addons’ that show up when you click on the addons button? If they are all turned off, nothing should interfere with it. Just to be clear – you even turned off any ui mods, right?

            Sorry for all the questions – this is the only report of this happening, so I don’t have any other information to go on.

  130. I have put my settings on LFR. But I still get an option for 553 hands from Nazgim. All the other items are Okay. My char is Blaiddrwg on kadghar

    • Can you save what you’re looking at? Click the green save button to the left of your character name and send me the URL it generates. That will let me see exactly what you see and check into it.

    • Hey Zooper
      There seems to be a Bug where i can’t look at the loot from the Paragons individually when i choose “Find Upgrades”->”Dungeons and Raids”->LFR or Flex->Downfall, and it seems to mess with my Bonus Rolls list. Also i have “Vial of the living Corruption-LFR Version”, yet the Robot always recommends me different Trinkets on the same iiLvl or even lower Tiers, while Vial is very clearly BiS. I would understand Trinkets from higher Tiers, but not this. And this clearly messes with my Bonus Rolls.

      • Hello,
        When I import my character, not all of my gear is accurate. Some of the gear is correct, but other pieces are old pieces that I’m not wearing anymore..

        How do I import my character with the gear I’m actually currently wearing?

        Thanks

        • Try clicking the green ‘update from armory’ button found to the left of your character name. IF that doesn’t do it, let me know your character name and realm.

  131. wery like your recomendation to reforge, but i can’t update my characher, eu – ashenvale. on mobile i see new gear, but can’t see on desktop when i login and as guest, what i doind wrong?

  132. strange problem – AMR thinks I have LEGS: (528 + 8) Legguards of the Unblinking Vigil when I don’t have them. Using best in bag feature and importing gear from add-on. I have the other tier pieces, but no legs. toon is Arross on Anetheron-US. Thanks.

    • Well, maybe it’s smarter than I thought. I had an essence of the cursed protector, so hmm. I am going to get those pants right now, so I can wear my WF helm. ๐Ÿ™‚

      • I’m extremely confused in how it recommends a 476 trinket in upgrade finder when I have 522 and 502 trinkets equipped… Not sure how that’s justified.

        • Can you save what you’re looking at (click the green save button to the left of your character name) – send me the url it generates. Also, are you looking at a relative or absolute ranked list ?

  133. Why on earth is Mr Robot suggesting I equip Expertise gems and enchants on my Shadow Priest? Emmote – Chamber of Aspects EU

  134. Mr. Robot keeps suggesting Expertise gems for my red slots on my Frost Mage.

  135. Just as a helpful hint for everyone trying to gear up their Restoration Shaman in patch 5.4, don’t ever put any spirit into your gear, as it is a wasted stat. I currently heal heroics with about 8.5k spirit, and have no issues with Mana. Should prioritize crit/haste, then mastery, then if all else fails, spirit. Mana regen is accomplished through a passive spell “resurgence” when you have a water shield active. yw

    Squishyshamm
    Laughing Skull

  136. I cannot refresh the info on the item optim. page. can u help? I did all that you said but it won’t show the new infonsuch as reforges and gems and new gear I now have. thanks, johnnyc

  137. Ask Mr Robot seems to have a piece of marketing spywear in it today, shows up on mouseover blue text. Anyone know what is going on?

  138. wow Mr. robot what happened when you first came out you were a great new add-on so I paid for a subscription ya their were a few glitches here and their but no big deal it was easy enough to work around but you have steadily went down hill I load my toon but when I update it says toon cant be found when I try and change from off spec to main it won’t let me the first time it happened I shrugged it off maybe the armory was down whatever but it is a on going thing now I don’t think renewing my subscription would be in my best interest at this time. I have awhile before its time to renew so please fix whatever is going wrong here so I can renew my subscription.

    • Does your character load on the battle.net armory right now? It sounds like it isn’t loading from the armory, which means we also cannot load it.

  139. mr robot cant load my character but this happens onl on maxthon broswer (in armory i can see him ) what i do wrong ? i got the addon so is there any chance to load him instead of opening internet explorer?

    • We don’t support the maxthon browser right now. We support the 4 major browsers right now: IE, Firefox, Chrome and Safari.

  140. hi, I’m a returning WoW player, been away for a while, I was going to sign up to your premium service but I want to be sure I can contact you first in case of any problems. Unfortunately I can’t because when I click on the contact stuff it says my mail client isn’t set up properly, Do you have a contact email address you can let me have please?

    • The email is feedback -at- askmrrobot dott com. Make sure you use the free trial before upgrading (no credit card required for the free trial). If for some reason you started the free trial a long time ago and it is expired, email me your user name. I can reset that trial for you ๐Ÿ™‚

  141. I’m getting conflicting information on upgrades. Using find an upgrade, it shows Remnar’s Ruinous Girdle as +542; however, when I use Best in Bag it shows the same item as -1134. Please clarify.

    • The best in bag gear list score is different than all the rest. It scores the item as is, with no modifications. All of the other lists find the best modifications and score that, so they are more useful.

      The reason we did it that way for the BiB list, is that we KNOW that is EXACTLY how you have the item in your bag. So we score it as is, in case you don’t want to make any changes. But it turns out to not be useful, and sometimes confusing, so we are revisiting how we do that.

  142. Mr robot will not recognize any of my chars from wow. What is happing?

  143. why is mrrobot telling me to use pvp gear for my pve build?

  144. I have been trying for days to get my character to load on this website. He is loading in the wow armory, but not here. He is also not in my saved character list anymore so I can not do the copy and paste thing either. I have tried two of my characters now and neither will load. The character is on realm US>Shu’halo and the name is Frรธstรซdflakรซ Please let me know if there is anything you can do, thank you

  145. Why won’t characters load?

  146. Best in Bags Mr. Robot is recommending a helm that I do not own. Why?

  147. It’s showing a mastery way higher than what I should have (unbuffed). Do you include mastery buff with the calculations (if you did, /punt the robot).

    • Can you save what you’re looking at – click the green save button to the left of your character name and send me the url it generates. Then I can see what is going on.

  148. Why is it that it tells me that putting on a 170+ haste enchant will increase my haste by 179

  149. WHEN IS MR ROBOT COMING BACK UP THIS STINKS! Please let us know!!!!!

  150. i am totally unable to add or open my characters

    anyone have and idea why?

  151. I have ried everything that you suggested and I still can’t even get to the first screen so please help fix this issue

  152. Adam McLaughlan

    March 22, 2014 at 7:11 am

    I have transferred a character to a different realm and now the robot cant seem to find him. its been several days now and im spelling the name correct using the proper realm name but still nothing. It would be nice to get this fixed as I do pay for the service. character name is ( Tร t ) realm ( Hyjal )

  153. Lestat on Ravencrest

    March 26, 2014 at 8:03 am

    I just got a 559 head piece mrrobot says us the sinister legendary gem and a 320 hit gem in it but I don’t have the funds to get 100 primal diamonds to buy another legendary gem at the moment what would you suggest I use in its place so im as close to optimized as possible

    • Lock in the best non-legendary gem for you class. Do that by clicking on the head slot, then a gear window opens. At the top, you’ll see where the meta gem slot is. Click on that and you’ll get a list of gems. Pick the highest ranked on, and make sure it’s locked in (you’ll see a red lock icon). Save and close that window. You’ll now see gray dotted lines around the gem sections. Mr. Robot will now optimize around it.

  154. On my rogue, Mutilater/Draenor/EU, I have a problem with my main hand weapon: Norushenยดs shortblade – lvl 561. I could not find it in the listing, until I discovered, that it is listed at the very bottom as no 116. I smell a rat ๐Ÿ™‚

  155. is there a reason why the best in bag option is only putting me at 6.13% physical hit chance on my rogue. I understand that getting exactly 7.5 is not absolute but 6.13 is well over 1% miss chance. Is this a bug?

  156. I type in my name and it pulls up a different character than what I have in the game what do I do

    • Did you recently do a server transfer or character name change? Can you tell me what character name / realm you are trying to load?

  157. hello my problem is that i have a frost mage and i have all of my best in bag gear on, when i optimize it, it gems haste as it should. when i go to my best in bags tab (from website) it is telling me to gem mastery not haste, also the score is different underneath optimized it says 454047 under the best in bags tab it says 452542. just wondering why the best in bags tab isn’t reforging/gemming the same way normal optimization does which raises the question, is this actually my best in bag option? any help is appreciated, char is “chrisesliver-kel’thuzad”

    • Do you have main or offspec selected? It’s the little blue boxes by all of the options (under your character name). Make sure main spec is selected.

      Also, on the best in bags tab, is any gear being changed? There is a green check mark to the far left of each item if you currently have it equipped. Send over a screenshot, that might help ๐Ÿ™‚

      • actually, i just figured it out, i wasnt paying attention that there is a difference between “main and offspec” and “primary and secondary” options to choose from, a little confusing but i got it now, and it is having me swap an item now and giving me a higher score, thanks for the help, sorry i didnt read it more closely the first time ๐Ÿ™‚

  158. why does it say $1 a month on 1 page then you go to sign up and it says $2 a month

    • If you pay annually, it comes out to $1 a month. If you pay monthly, it’s $2 a month because we have to pay a lot of extra processing fees (12 processing fees over the course of a year instead of 1).

  159. It sounds like you want to change Frost to be your ‘main spec.’ Note, there is a difference between ‘primary / secondary’ and ‘main spec / offspec.’ Main / off is all about priorities. If the character you raid with is Frost, set that to ‘main spec’ in the blue box.

    Once you do that, you should see the results you’re expecting. More info on how we handle main / off specs: http://blog.askmrrobot.com/2013/01/best-in-bags/

  160. Could not Optimize Error,

  161. Hi, just an odd one from me. No main hand or off hand item showing on me secondary spec. It’s the sunsoul stuff that Pally’s get for the boost levelling to 90 and it’s showing in Prot but not in Ret, any ideas? Obviously will be getting rid soon but just wondered what it may be?

  162. Hi all, Im very very very upset!!!! When i subscribe Ask mr robot i didnt agreed to have automatically resubscriptions !!!! Can someone please tell me who should i send a mail to have a soltuion for this????

    • You can email feedback -at- askmrrobot dott com. Send in your askmrrobot user name to expedite the refund process. Also, you can cancel right on your account page. When you log in, click on your name in the upper right (it’s in orange). You’ll see your sub info and you can cancel at any time ๐Ÿ™‚ No hassles and no tricks!

    • Like the rest of us, you actually did. You probably just didn’t notice.

  163. It does not show new items on Character even after refresh. What do I do?

  164. ๅ•ฅๆ—ถๅ€™่ƒฝๆ”ฏๆŒ5.4.8ๆ–ฐ็‰ˆๆœฌ้ซ˜16ไธช่ฃ…็ญ‰็š„CN็‰ˆๅ•Š๏ผŸๆœŸๅพ…โ€ฆโ€ฆ

  165. HI, I am having an issue on one of my toons, cannot export bags/bank to get BiB, although it works fine on my other toons. (so Im doing it right ๐Ÿ˜‰ all that happens on my priest is a wow ui reload each time.
    any ideas?
    Cheers

    • Are you trying to use the client program that we have? Also, what version do you have for the addon?

      We discontinued support for the client program and put a copy/paste method in instead (which doesn’t require a UI reload and ended up being more convenient).

  166. Hello. Chakka (hunter) from Duskwood here. Manage to get two item upgrades from raid last night. Before I equipped them, I was hit capped and expertise capped. But when I clicked the optimize button the robot recommended that I go over the expertise cap. With the two new items though, I am below hit cap (6.64) when i should be at 7.50. When I click the optimize button now, there is no recommendation to build hit with reforging. BTW I exited the game and updated from armory. Also I imported from game app, then clicked best in bag link. Now it is suggesting hit, I presume, to reach hit cap. May I get guidance on how to get back on track…thanks in advance…Joe.

  167. Hi, hope this is the right place to ask. Do you think you guys will support Wildstar? Thanks.

    • We have a team of 3 people, and only 1 is a developer. So we won’t have the time to support wildstar, even though it is a pretty fun game!

  168. MISSING: Hello! Just wanted to say that for the game SW:TOR, the ” STIM LEVEL ” option is not complete.

    It would be great to add the Reusable stims in the list, because thoses don’t give the same amount of stats.

    Thanks! And great job for everything here btw! Keep it up!

  169. Mr.robot keeps showing the wrong legs how do i fix this?

  170. Alexander Roe

    June 11, 2014 at 2:58 am

    when i use the in game mod and put it in the site then optimize then put it back on the app. it knows my wrist is ilvl 400 but still insists that i socket it and then add a gem that can only be used on 417 ilvl. when will the program take this in to account?

  171. I am having issues with the optimizer. It is suggesting changes that negatively affect the outcome of the score. It seems every now and then mr robot has this problem. I tried posting about this issue on my priest as I changed trinkets and when I “optimized”, it lowered the total possible score. How can this be optimized if it makes my total score worse?

    • Also when using Best in Bags feature it wanted me to replace my current gear with items that were ranked lower. I even clicked on said items and the items I had currently equipped ranked higher than what was suggested I equip.

      • Re:Best in Bags: the rank isn’t the end-all of what’s best to wear. As an example: if you took the #1 ranked item for every slot, there’s a very good chance you’d be well over the hit cap, even after reforging out as much as possible. Mr. Robot factors in all caps, etc, to come up with the best set of gear.

        Re: Score decrease: can you save what you’re looking at, click the green save button to the left of your character and post that url. That will let me see exactly what you see. I’m guessing there’s a cap issue. You see, if you tell Mr. Robot you want a haste breakpoint, or a specific cap, he HAS to follow that rule, even if it scores a bit lower than your current gear.

        • You might want to rename that feature because “Best In Bags” seems to imply it will equip the best items you have. Also I have no cap settings.

          • It gives you the best set of gear from everything you have available. So it’s working right!

          • But how if I have the BiS items in my inventory and its telling me to use something else?

          • And again, BEST would imply the highest score correct? But the changes AMR is suggesting LOWER the score…

          • Save what you’re looking at – click the green button to the left of your character name, and send me that url. I also need the text that you’re pasting into the website. Then I can see what’s going on.

            It’s likely what you’re seeing is a result of the ‘valor upgrade’ options. Open the options menu and look at the bottom right corner. The valor upgrades is likely set to smart, but you can change it to ‘always’ or ‘never.’ Smart will upgrade any items from your bag to match the upgraded amount of the item you have equipped in each slot. Always upgrades all items and never leaves them as-is.

          • That fixed it! My apologies. Thank you for the help ๐Ÿ™‚

      • Note: when you post the character link I asked for, it might move it to the ‘spam’ folder. I will check it for that link and approve it ๐Ÿ™‚

  172. I paid for the 1 yr. sub last month,,,monies were drafted from my bank acct. Today, it does not recognize me as a subscriber & I had to use” trial” to get upgrade info when I paid for a full year of service just last month. Please correct this error.

    • I’ve seen this happen a few times, and it’s been from someone logging into a different (secondary) account. If you email feedback -at – askmrrobot dott com, along with your usernames, I can look up which one it’s tied to.

  173. I am using the “best in bag” option and mrrobot is using the same boots for my tank spec and dps spec which is fine but it reforges them two different ways.

    • Make sure you have ‘main and offspec’ in the blue boxes set appropriately. If Mr. Robot uses the same boots in both specs, he will reforge them according to your main spec, and lock that in so it’s the same reforge in your offspec.

  174. The programm does no count in the Haste softcap for mages (15832), so it keeps suggesting haste, even if it’s not necessarie anymore. Suggesting Mastery after that would be way better.

  175. the Best in Bags option is telling me that the heroic shoulders in my bags is better than the heroic warforged version of the same shoulders I am equipping. Is this ever true?

    • In the options menu, look at the lower right corner. Is the upgrade mode set to ‘always,’ ‘smart,’ or ‘never’?

      A WF item should be better by all account, unless perhaps it isn’t upgraded and the other ones are.

      • Thanks for the prompt response.
        the option is set to “smart”.
        Both shoulder are fully upgraded to 4/4
        Many thanks again

        • Alright, looks like I will need the whole kitchen sink from you to test this out. Can you send me 2 things:
          1. Save what you’re looking at (click the green save button to the left of your character name). Send me the url that pops up.
          2. Post the text you’re pasting into the import window on our site (the text you got from the in-game mod that you paste into the site to power best in bags).

  176. It would be great if we could know when was the last update on a character profile.

  177. The “best in bags” option appears to not be working currently. I have many different toons that I use this program with and in several case I do what I normally do (use the add-on in game and select best in bags then refresh on the website) and the gear that I have recently obtained is not even showing up as options in my bag at all.

  178. I paid for 1 month and i got an error BUT !! it took the money anyway and my account didn’t get upgraded !! >:(

  179. addon not correctly calculate interest crit and hit and does not allow hard-code the parameter that you want (for examples used to crit for a mage)

  180. when reforging 2x characters of a class but different itemov gives contradictory results: one cut away crit, another speed

    • Can you explain this a bit more? I’m not sure what you’re trying to say (I also haven’t had coffee yet today, might be slowing me down)

  181. do you spend the twelve for the yearly subscription up front or do they charge the 1 dollar every month

  182. Hello, my name is Zorkol, from Moon Guard. It seems that even when I log out of my character with the gear I want to fix up, and modify, the set I was wearing bfore pops up. And I have waited 6 hours on one character to see if this was a problem or if I was just not being patient. It still pulled up a sset that I was wearing 6 hours ago. Is there anything I could do to stop this from going on..

    • Have you clicked the green ‘update from armory’ button to the left of your character name? You’ll need to click that any time your gear changes.

  183. Shows on BIS to add gems on gear that has no slots for gems, how does that work?

    • Mr. Robot assumes you add sockets when possible. If it’s a belt, you can add a socket with a belt buckle. Blacksmiths can add a slot to gloves and wrists.

  184. Eddie Vasquez

    July 20, 2014 at 9:38 am

    i keep getting wrong text i use copy paste i have an iMac

  185. why the calculation of optimization for the mage you consider not critical strike chance of the spell, but the critical strike chance ranged???

  186. I have run into a problem where AMR does NOT recognize a change in gear no matter what I do. The old piece of gear has been disenchanted and no longer exists. I have exited WoW, told AMR to load the current data from the armory. I get the same stuff that was valid 24 hrs before, but is no longer valid. It continues to show an old piece of gear for the Feet slot, that has been disenchanted.”’ Any idea what is causing this, I can’t optomize under these conditions.

    • The armory api is having some lag issues after yesterday’s maintenance. Blizzard is usually quick to fix this, but in the meantime, we have a workaround for you ๐Ÿ™‚ http://blog.askmrrobot.com/2014/02/armory-api-workaround/

      • Thanks for the info, problem is the Armory. My character (Meldeath – Rogue – Alleria) is in the armory, but the gear has not updated since the finished the 16 hour service session. Both pieces of new gear, belt and boots were obtained after the service period ended. No point in trying the work around. Checked with Blizz boards and they have locked the forum item on this issue after many pages of posts so I guess I will have to wait for them to fix the issue. It worked fine until the service period, then stopped. So whatever they did then screwed things up.

        Thanks for responding.

        • This blog post explains the workaround while the armory is getting fixed: http://blog.askmrrobot.com/2014/02/armory-api-workaround/

          • Thank you for the idea on how to solve this, but neither of these situations exists for me. Mr. Robot has no problem finding my character, he simply finds the one in the Armory which is out of date. My problem is that my character does NOT get saved to the Armory when I exit the game. I now have 3 upgrades since the wonderful 20 hour service that seemed to do nothing but screw things up. I do not see how AMR can do much if my toons gear and stats is NOT saved to the armory.

            Not your fault, someday Blizz will get it fixed, in the meantime I will play the game and do a guess and by God adjustment to my stats.

            I appreciate your response, it is far more than I get from Blizz when reporting this issue.

            Not sure I will even bother with the next expansion pack sorry to say.

          • Did you try the copy/paste method with the addon outlined here? It will update your gear ๐Ÿ™‚ http://blog.askmrrobot.com/2014/02/armory-api-workaround/

          • No, I had not tried that, but did a few min ago and it works fine. Appreciate the help.

            Thanks again

  187. I have a problem with Robot loading the stats on my newly minted level 90 DK named Phoenixphyre (Argent Dawn). I tried it before 80 and it told me to wait until 90. I waited and started trying to check yesterday and it still gives me the old load and keeps telling me to get to 90. What’s up with this?

  188. Just a quick note–when I try to update from Armory, it doesn’t succeed. New gear that I’ve gotten doesn’t show up. It seems to contact/load, but then the old gear just shows up again. Not sure if the recent patch made any changes to Armory; are other site users having the same problem?

    By the way, thank you for the site. It’s fantastic, and exceedingly helpful. It’s made me a better WoW player, and helped take a lot of the hard work and tedium out of optimizing gear and stats. Kudos to your whole team!

  189. I realm transferred a toon from alliance to horde then from khaz modan to area 52 and now robot wont load my toon its been 2 days since the transfer any one know how to fix it?

  190. umm my gear is different in game than it is on the wedsite and ever time i click refresh it doesnt work ๐Ÿ™

    • Click the green ‘update from armory’ button to the left of your character name (not the refresh button to the right). That should work.

  191. why i cant load all my characters ..everytime said my the character is not found ???

  192. why gear optimization for the same character in different web browsers (IE11 and Chrome) produces different results and which do you recommend to use?

    • That means you have different settings in each browser. The way to handle this is make sure you’re always logged in – then settings will be the same no matter what browser you are using ๐Ÿ™‚

      So pick the one that has the settings you like best.

  193. I cant load any of my characters anymore. Its the same with my Iphone app. World of Wierd., I think.

  194. Melissa Sue Thrower

    August 10, 2014 at 5:43 pm

    i cant load my hunter for some reason says not found im doing everything right i swear then ill go log onto another and those will work exceptmy hunter

    • Did you recently xfer your character or was your merger a part of a realm merge?

      Can you find your character on the battle.net armory and link it to me?

  195. Still having problems with loading characters from armory. both here and on the app. this is now the third week in a row. is anybody doing something to fix it??

  196. I couldn’t remember my pw and signed up for a new account, but then finally got access to my original account (which is premium). I’d like to change my premium account’s email address to the one associated with the second account, and delete the second account entirely, but I can’t find a way to do this. Help!

    • Here’s what you need to do: login to the acct you want deleted. Change the email to a backup email (or something bogus). Log out of that account. Login to the premium account. Go to your account management page and click the button to change your info. Enter in the email address you’d like.

      And that should do it ๐Ÿ™‚

  197. I recently connected my wow account to list my characters. but I accidentally put the wrong account email and now I have no idea how to fix this. Please help?

    • Which account email? Bnet or our site?

      If it’s bnet, log back in to battle.net and revoke our permissions. Then log in to your AMR account and start over with the connected accounts ๐Ÿ™‚

  198. Ellie Robertson

    August 25, 2014 at 8:08 am

    I am a paid user and can not get it to update on my characters now… started 2 days ago and still can not get it to show any changes of my gear…. Lethalwarden on ravencrest..

  199. I keep hitting refresh but it doesn’t seem to work. It still shows gear that my toon is not wearing anymore and won’t show my new gear….

  200. I am having an issue with my gear no updating correctly from the Armory.

  201. Hello, not sure if this is the right place to post this. First time i’ve had a problem of sorts with AMR. I play a hunter as a main on Tarren Mill EU. Trying to do some reforges, and look at my BIS gear, but AMR seems to be glitching out as it’s showcasing what I have currently as BIS, but I know from last checking, I needed things like Hellscream’s Warbow and other items. How can I fix that issue?

  202. My gear is not updating to show current equipped stuff. Am I missing something?

  203. Bought the new expansion and got the 90 character boost. I can’t find that character on my server now. Laughing skull toon Hegar. Thanks for your help

  204. For a Destro Warlock on the Legs it does not list the Legging Of The Horned Nightmare drop that you get from the Celestials

  205. how do i get 2 b able2 do 300k dps like a lot of other locks when i have followed
    Mr Robot guide lines and can onfy just make 200k

  206. your thing here is saying i need to use Wicked Vermilion Onyx which are expertise and I’m a shadow priest………

    Greymane horde Quzan

  207. im getting an error message it cant find my characters!! and your support email is not linked im starting to wish i hadn’t paid for the program

    • You can reach us at feedback -at – askmrrobot dott com. It’s under ‘contact us.’

      About your error – can you find your characters on the battle.net armory? It’s having some troubles and I wonder if you’re affected by that. Blizzard is usually quick to fix it.

  208. I have None chosen for PvP gear in the options, yet Mr. Robot is displaying 6 pieces of gear to be purchased from a vendor with Conquest Points. Am I missing something?

    • Those items probably drop from the world bosses ๐Ÿ™‚ We don’t show the ‘secondary’ drop location, but we will for WoD!

  209. Not seeing an “optimize” button … saw it earlier today, but now it’s gone.

  210. I’m having problems loading data from one of my alts Ersal. His screen keeps coming up blank.

    • I’m also having this problem. I am trying to load Kassany from Turalyon US (Blood Elf Priest), and after trying to use the best in bags, it went completely blank. I keep trying to refresh.

  211. When I import my recent bag gear, and opt for best in bag upgrade, it is trying to swap my Rhyme Rift Shoulders for Chronomatic Leggings… giving me upgraded stats for no shoulders and two sets of legs.. (Chrono legs and Shady Silks)any ideas ? (Used they system many times and don’t think I’m doing anything differently)

  212. Every time I log in to Mr Robot I get the Virus Artemis!!! It loads in to the following directories C:Programdataupdatetaskcmd.exe conhost.exe exployer.exe taskmger.exe vxhost.exe. It causes huge issues with computer operations and game play!!! What the heck is going on !!??

  213. I am not sure.. But I think the add on is having a conflict with the strings produced from the website

  214. I can’t find the category about upgrading with crafted gear. Any idea where that went?

  215. Mr Robot will not update for me.. its been like that for days now… what is going on?

  216. I am having a problem with Mr. Robot giving me enchants for one item which are meant for another item, ie, super strength on hands, which is okay, but greater assault for boots? That enchant is a glove enchant. This has been happening for a couple of weeks now – receiving the wrong enchant for a piece of gear.

  217. i see that we cant optimeze for pvp gear, just for pve. why is that? will be abel to do that in the future or what?

    • It’s actually a LOT of work, and we only have 1 developer. So we have to choose the features we support wisely, which means not supporting some fun stuff ๐Ÿ™

      • So what you’re saying is we won’t be able to optimize for PvP anymore?
        Too bad since Mr.Robot was really helpful to me in the last arena seasons.
        It sucks that PvE always is in favor ๐Ÿ™

  218. Jaison Bednรกล™

    December 4, 2014 at 3:40 pm

    i subscribed to mr robot. got charged $2.00 twice.

    • send an email to feedback -at – askmrrobot dotz com. Tell me any usernames and emails you might have used in that message. It’s likely there are 2 separate accounts.

  219. Any word on when they will update the SWTOR to 3.0?

  220. hi, before you hade pvp optimize and now i cant see that you have it. will it be back or what??

  221. When trying to log in it says wrong password.. even after trying to reset with my email link several times it still does. Any ideas? ๐Ÿ˜›

  222. I am having trouble getting my combat log into Mr. Robot. Do you have step by step instructions? I can see one that logged from Jan1 but I do not know how it got there. And now I have a text file in my log folder from last night, but don’t know how to get it to Warcraft Logs or Mr Robot.

  223. Hi, does anyone else have trouble with optimising a secondary spec? Does the site only optimise for your primary?

    • You can switch specs, to the right of your character name ๐Ÿ™‚

      • Hi, yep got that, however it doesn’t show any optimisation for the secondary spec. I know there is some, for example, I am currently using the cheaper gems so something is wrong as there is no optimisation shown ๐Ÿ™ ty for getting back to me

  224. where’s the now what? section of this site. i need to export to addon and can’t find it anywhere -_-

  225. Hi, i’m having problems with the Best in Slot filters, I have filtered to show only the HM N and HM H and the list are all items from BF M. It’s this a bug or can you help me?

    • The check boxes you are referring to is for BoE gear. Instead, so you see in the left column, the 2nd section down, there are controls for the raid gear. Both of them are set to mythic. change that and you’ll be all set ๐Ÿ™‚

  226. What is the actual e-mail address for the “mailto:” links? I do not run an e-mail client and use only web mail. AMR charged my credit card to renew the subscription without my prior authorization. Either you reverse it or the lender will.

    • You can configure your web mail to handle mailto links ๐Ÿ™‚ The annual subs auto-renew (states that on the payment page) – and you can cancel online at any time with no hassle or tricks. But, Mr. Robot has a keen understanding that as humans, sometimes we overlook information. We’ve ALL been there. So he’s happy to refund the charge. Email your username to feedback -at- askmrrobot dotz com (escaped to avoid crawlers).

      To cancel, log in to your account. Then go to your account management page by clicking on your username in the upper right part of the site. On that page, you’ll see the subscription listed. Click the cancel link right under it, and that’s it. You won’t be charged again next year then.

  227. Is there a way to combine all of one nights log into one, I didn’t realize that constantly uploading logs throughout the raid night was causing them to be separated.

  228. I totally dislike the new layout. I can’t find help in the faq section with what I am looking for, its just annoying.

  229. I’ve been a paying member for a few months and I do love this program with a few minor exceptions.

    One of the biggest is that it ONLY recommends things in my bank or bag. Then it helps by providing an optimization for them. While these are really great features – they do fall a little FLAT after a while.

    Lets take the latter (optimization) first. When you’re first learning a new toy like this one – it should really provide some hints along the way. You know what I mean – a nice little warning sign saying something like:

    Be the first one your block to have the most expensive Gems and Enchantments.

    What? Nobody ever thought of that? Maybe I’m just SLOW. It only took me a couple of MONTHS to save enough Gold to buy the Gems and Enchantments. Then guess what happened – NEW GEAR! MORE GOLD! NEW GEAR! MORE GOLD! NEW GEAR! MORE GOLD!
    It didn’t take long before I realized that even though the Gems and Enchantments did help – searching for gear and spending the Gold on selected items was a much better idea.

    Second – Best in Bag is a GREAT feature! I use it constantly to determine what should and shouldn’t be disenchanted.
    The only regret I have is that it could be so much better.
    The problem I think is that the Title Limits it too much.

    It ONLY include what is actually in the bag at the moment. Now if it asked silly questions like:
    You’re a Taylor – should I include things you know how to create? – OR –
    You’re a Enchanter – should I include the enchantments you know?
    ETC…
    How about adding to their shopping list (Whatever) that are better then what they have and tell them where they can go to get them?

    As a Taylor and an Enchanter – I have to say I kept wondering when the Best In Bag was going to tell me to create Hex Weave Armor – and it never happened. It did have me do some Embroidery (Pants) but that was all. Of course – I did all of my Enchantments. It did take a few moments to realize that the outer name was bogus – and had to be expanded to reveal the actual name of the Enchantment. Further – it didn’t see a difference between the Enchantments I knew and those I needed to learn.

    After a while – I gambled and created a couple Hex Weave items that I thought were better than what I had – and they were. I say gambol because I have created Hex Weave items and then got to disenchant them when the Best In Bag ignored them. Not something I’ll ever enjoy – trashing a couple weeks worth of effort for maybe 50G.

    As a Taylor I can increase 640 gear into 655 and 655 into 665 – but the question is – when should that happen. Is it better to wait until everything is 640 or can it be done piecemeal.

  230. I can’t say I know why Mr Robert doesn’t include what a Taylor can do to upgrade Hex Weave Armor – but I can say that it is VERY FLIPPING EXPENSIVE!

  231. Hey.
    Thanks for an awesome add-on.
    I really enjoy using combat logs / rankings feature. It would be nice to be able to select all specs for a certain class rather than having to select only 1 class at a time.
    Also it would be handy to be able to select a range for gear item levels. You would be able to get a better comparison from others around your current I lvl.

    • Can you explain where you’d like this? Are you talking about the data that’s on the infographics, or another page (like rankings)? Thanks, sometimes us humans need a little extra clarification ๐Ÿ™‚

      • I was referring to rankings. At the moment you can see which class/spec is performing well for each boss. Generally these are players that are well equipped in mythic gear. It would be nice to compare players around the same ilvl as I am currently. Some talents produce better results at higher gear levels and not always the the best option for someone with much lower gear.

  232. The site lets me log in as a premium user, but I can’t load a character (the screen just goes to a picture) or do anything else. I’m using a Macbook/Safari.

  233. I just got started with Mr.Robot on my Mac and everythign worked fine
    the first time I started up. I rebooted my computer and now the Mr.
    Robot comes up with a white screen only and the Combat Log Updater page
    comes up empty (if I click the middle you can see the section where the
    silverlight application should be).

    I’m super excited to get
    started and was very willing to part with my $12 as this service seems
    more than worth it. I’m hoping you can help me sort it out.

  234. Please give us some kind of simple to use way of deleting logs. Its a great addon, but its unacceptable that we cannot clear pug logs or mixed groups from the uploads. I hear there is a way to do that if you were logged in when you happened to upload, but frankly its an amazing tool lacking a very vital piece of functionality in this regard.
    -Make deleting my own logs simple.

    • On the combat logs page, you will see some green links at the top. Click browse. There, you will see white links, click my logs. That lets you delete them ๐Ÿ™‚

  235. While trying to install the combat log client my computer froze and I had to cancel and delete the partial install. Now amr says I have the client installed when I go to the combat log uploader page and I definitely do not. So I guess what I’m asking is; is there a download link I’m just not seeing or am I stuck?

  236. Hi there!
    Are you ever going to translate Mr. Robot to other languages already avaiable in game?
    Thank you for your great job!
    Spellhell – Well of eternity

  237. Lucas Silverblade

    June 10, 2015 at 11:07 pm

    Error Message:
    The required anti-forgery form field “__RequestVerificationToken” is not present. This has never happened before…something to do with your “update”? I’ve tweeted to you because I couldn’t log into the help forum. Something is terribly wrong ๐Ÿ˜‰

  238. Something is out of wack with best in bag, it is trying to use my fishing hat, and a straw hat for secondary.

    $23;US;Nagrand;Drhoward;Heretic;7;2;100;9:700,15:1,12:596,8:700,14:700,13:700;2;.s1;28;1233321;55440,8,5,7820;.s2;26;3313221;55445,3,1,45603;.q1;112317s13u264b2b527b64;1509s9u0b-592b562;3s11u0b-562b562x5348e5326;13s14u0b-563;27s16u0b1b40e58;21s2u0b-41e-65;1s1u0b1b562x0;39s6u0b-563;14s7u0b0;1s15u0b0e-7;2245s10u0b3b117b415b58;1s5u0b-590b28b505b57;2118s12u0b-593;2078s8u0b1b559;1s3u0b-559b562x0;.q2;112317s13u262b2b527b64;1509s9u0b-592b562;3s11u0b-562b562x5348e5326;13s14u0b-563;27s16u0b1b40e58;21s2u0b-41e-65;1s1u0b1b562x0;39s6u0b-563;14s7u0b0;1s15u0b0e-7;2245s10u0b3b117b415b58;1s5u0b-590b28b505b57;2118s12u0b-593;2078s8u0b1b559;1s3u0b-559b562x0;.r;1269:6,1337:7,1341:7,1375:5,1387:0,1376:0,1435:6,1388:6,1270:7;.inv;6256u262;6346u0;21218u0;10230u0;735u0;3u0;793u0;1u0;2u0;407u0;1u0;731u0;77u0;3816u0;15288u0;2u0;1u0;1091u0;19560u0;1u0;7u0;3476u0;5494u0;0u0;184u0x4650e4442;2556f363u0e0;325u0x-13y0e384;0u0x-14y0e-1;9u0x-4y4z27;0u0x-13y0z-48;3636u0x759e-402;1u0x-711e0;1568u0x13y0e383;1134u0x-61y0e0;806u0;0u0;9u0;7u0x61y0z0e-387;920u0;3090u0b1b523;269u0b-523b523;4u0b-523b523;1488u0b-523b14;6u0b-14b574;772u0b-573b525b3;451u0b-530b491;821u0b-491;49u0b0;13u0b0;175u0b0;25u0b0;65u0b1b559;49u0b-560;356u0b1;12u0b0;162u0b0b106;17u0b-106b215;30u0b-214b183b375e894;172u0b-559b14;1324u0b-15;5u0b0;2u0b0;1u0b0;126u0b3b84b440b8;6u0b-532b27b495b10;6u0b-532b63b461b8;7u0b-532b110b422b58;65u0;32u0b-593;5u0b1b562x698e-1;5u0b-563;61u0b0e72;10u0b0e-50;7u0b0;478u0;1346u0;10u0;661u0;847u0;3u0;27u0;0u0;510u0b3b47b498b10;125u0b-558;1u0b0;1976u0;0u0;0u0;0u0;2267u0;1u0;2694u0;3u0;13u0;60u0;255u0;2u0;562u0$

  239. David Macadam

    July 2, 2015 at 1:31 pm

    I cant get past ‘Install Silverlight’ page when trying to upload logs, I install it and nothing . I uninstall Silverlight then reinstall it. Nothing.
    Im using Chrome browser, I might try IE and see how that goes.

  240. Hi
    Just gone premium.
    But I’m a bit confused, in the upgrade it tells me to gem certain itms
    But there are no sockets in the items to allow this.
    ?

  241. Hi there! There is any new of the new Weights for Azortharion guide for Hunters? When they are gonna be update?

  242. I have a problem with the Load Character section of the Gear optimizer. Under the tab ‘My Characters’ it automatically loads the characters from the US region, but not from the EU region, and i cannot change what region it loads from, which would mean i would have to manually search every character i have on EU (and other regions other then US if that were the case). Is there coming an option you can reselect the region to load from, or perhaps load multiple regions? Thanks in advance

  243. Karma: 0

    combat logs not showing up after upload
    ยซ on: August 04, 2015, 10:51:08 PM ยป

    Quote
    Modify
    Remove
    Hey there. I have AMR addon, desktop client and premium membership. Im having a problem that when I up load my combat logs using my desktop client ( I can see it say processing x out of 39 fights) so I know its working. It finishes up, but when I go and look at my character, on the right, there are only 4 fights from early july (when I first used AMR and probably the first 4 fights I uploaded). Since then I have uploaded two combat logs of around 35 fights each time and I cannot find them now. Although, right when the upload is done, I get a “view logs” link, which if followed I can see the fights. Once I leave that though, they seem to be gone and if I try to upload again, AMR says there are no more and to “fight more bosses”
    Any advice/info appreciated. I love AMR but have to say, its not the most user friendly for someone who doesn’t have extensive knowledge about stats and file management. Not a diss, just letting you know I feel a little lost and don’t understand some of the terminology.

    Also I see there is an option to import other peoples stat weights. Is there a source for these? a place where you can find what other people have set up. I want to set my enhancement shaman stat weights for PVP. thanks again, DZA

  244. number of procs was decremented from 5 to 3 for Unblinking Gaze of Sethe!

  245. Love your new analytics tools. What is the update frequency for the “Recent DPS percentile data” graph on the first page? A wish, is it possible to get a similar graph for my own detailed DPS performance i.e. per spell(damage type) over time? That will make it easier for me to follow my development on a boss, especially when I’m struggling and trying to improve.
    Thanks for a great site

  246. Christopher Hall

    October 15, 2015 at 11:02 pm

    First, may I say that I am a paid member and simply LOVE this site. Its one of the best I have encountered. Now, my issue here to ask is I am having trouble with importing my characters gear into the add on under the “Gear” header at the top of the page. I click the orange button at the left side of the page, paste my characters spec information under primary / secondary spec. but nothing happens? Am I doing something wrong here?

    • Can you post a screenshot? That will probably help me follow what steps you are taking and what is missing, or what might be wrong.

      • Christopher Hall

        October 25, 2015 at 12:28 am

        Here is the order I take to do the gear from the in game add-on. The third picture is the in game add-on and I click the orange import button, place the in game addon export information into this final space and nothing happens. Perhaps the order I am doing this is incorrect?

        Chris

  247. Christopher Hall

    October 15, 2015 at 11:11 pm

    I may have made a mistake here….I am importing my information from the add on in the game. Next I am clicking the “Export” button and control “C” and then following instructions from the addon. I am then clicking on the “Gear” tab at the top of the page and then clicking the “import” buttton and then pasting the information into the box below. However, nothing is happening

    • Sorry for the delay – I got behind on comments. If you are still having trouble, can you answer a question for me: Are you doing all of this in the addon and never going to the website?

      When you ‘export’ from the addon, copy that text. Go to the website and to the ‘best in bags’ tool. If you have trouble, let me know and I can walk you through it.

      • Christopher Hall

        October 25, 2015 at 12:24 am

        ok I have done what you have instructed me to do…I export my information from the add-on in the game by copy, then paste and then import into the website under the “best in bag” pulldown menu on the website. I do the BEST IN BAGS 1 My Gear 2 Main Spec 3 Off Spec then go to the addon in game and try to paste my information after clicking the “import” orange button and then paste that information (again, from the addon) into the box requesting me to do so. I have taken the screen captures of the order I take to request the gear information and finally on the last caption, I click import but this produces nothing. Is there something I am not doing correctly, please and thank you?

        Chris

        • I think I see where the missing step is. After you do the best in bags on the website… look to the far right for an ‘export’ button. That will popup a window on the website. Copy that. THEN go into the addon and click the import button, past that text there.

          What you need to do is get info from the addon into the website. That’s the first copy then paste. Then, you have to get the information from the website back into the addon, that’s where you copy from the website to paste into the addon.

          So its addon copy > paste on website > run best in bags on website > copy from website > paste in addon.

          • Christopher Hall

            October 25, 2015 at 11:27 pm

            I do thank you for the information. I have done what you said…just in that order (addon copy > paste on website > run best in bags on website > copy from website.) and have completed the information as described. Thank you for being so very helpful and I appreciate what you do for all of us WOW players.

          • Glad it works!

  248. I have upgraded my gear in the game but it doesn’t show up like that when looking at my gear on askmrrobot.com. I have imported my info so many times but nothing changes my upgrades still don’t show. Is it just me or is something that will be fixed

  249. the in game addon has moved so i cant click the headers and i cant move it bac only done this on my main how to gett bac to normal??

  250. I can’t locate the desktop application anymore and it’s not listed in my Program Files but the website still says I have it installed?

  251. Hello, how can I get a refund?
    I stopped playing in the seam and I forgot to remove the credit card.
    Mr. Robot pay today.

  252. Hello i don’t find the button to save my character i search everywhere

  253. I just dinged 100 and am mostly wearing heirlooms – I have a load of gear in my bag and wanted to use the tool to help me select the best but it just doesn’t load anything up.
    Any tips on what I’m doing wrong
    ta

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