Combat Logs & Addon Help

About the Addon:

Here’s what it does for you:

  • Logs gear, talents and glyphs at the start of every pull when raiding.
  • Has an auto-log raid feature, as well as a wipe command.
  • Imports your optimizations into the game and tells you what items need each gem and enchant
  • Shows you a shopping list & updates as you buy/acquire mats
  • Exports your data to use for the Best in Bags feature (click on the Best in Bags tab in the in game mod, then click the export button).
  • Ranks gear that drops from each boss, for your entire team
  • Gathers gear, talent and glyph data to upload with combat logs
  • Has an ‘armory workaround’ in case the API isn’t working – you can still update your character on our site 🙂

Best in Bags

Find the tutorial here.

Live Loot Ranking & Team Optmizer

Find the tutorial here.

Combat Logs: How to upload your logs:

  1. Get the desktop application here.
  2. Optional: If you want gear data tied to the logs (you should, silly), get the addon here.
    You can  if you want. No need to do ANYTHING else with the addon, other than have it installed.
  3. IN YOUR RAID: you need to start a combat log. You can do this by typing /combat log   in the chat window. OR, use our addon and either check the box that auto-logs (my favorite) or click the ‘start logging’ button. When you are logging, the Mr. Robot addon icon will be green.
  4. After your raid, upload your logs with the desktop application.
    (Start an upload / Fight selection & gear data step)
  5. When you’re done, click the big button to view your logs, or just load your character on our site and the logs will show on the right side.Once it’s upload, check out our infographics!

What if something doesn’t work?

Leave a comment and let me know what didn’t work. I’ll help figure it out! Be sure to include any version numbers for the addon, and a link to the saved profile for your character (by clicking the green save button to the left of your character name).

 

372 Comments

  1. I am trying to get the addon to accept my most recent import and it keeps saying I have to equip old gear. I’ve tried this three times now, all three using an import of optimizations of my current (new) gear. First two times I logged out of WoW, updated the site from the Armory and generated the optimization. Third time I went through the Import process. No matter what I do, the addon is stuck on making me equip the old items I didn’t even optimize for. Any suggestions?

    • Just to double check – after updating your gear on our site, did you click the ‘export to addon’ button to get a new text-string? And then go back into the mod and paste that new text into the import tab, and click the import button.

      If that didn’t work, can you save what you’re looking at on the site – click the green save button to the left of your character name. Send me the URL it generates. Also, take a screenshot of the gear you’re being asked to equip in-game and post that too.

      • Yes, every attempt I made I used the “export to addon” to get the string and pasted it into the spot on the addon. No luck.

        Timeline is something like this: Went to the site, got the optimizations for my druid, exported them and successfully imported them to the addon. Process worked normally. Switched to my priest, loaded her on the site, exported the optimizations and attempted to put them into the addon. That’s when the problem occurred. No matter how many times I have the site generate the optimization string, the addon rejects it. Now its happening on all my toons. For example, every time I manually add a gem, an enchant or a reforge, the addon pops up saying it can’t optimize without me equipping old gear.

        The site is showing the proper gear for my toons, its the addon that’s gone a little nuts. I’m an altoholic – on just one server I have eight lvl 90 toons – so being able to optimize all of them with the addon is pretty critical. 🙂

        • UPDATE!! I just tried removing the addon and reinstalling it. Tested a few of my toons, including one I hadn’t tried yesterday. Addon worked for that toon, but it was still stuck for my priest and my druid.

          As I looked closely at the import box, I realized the string wasn’t changing when I did the copy, despite having the old info selected before hitting Cntrl-V. So I selected everything in the box and deleted it. Then I recopied the fresh import string from the site and put it in the now-empty import string box. THAT worked!! Apparently, it wasn’t replacing the old string with the new one for some unknown reason. Only way it worked is if the string was copied to an already empty box.
          Thanks for your help!

          • Maddie, thanks for posting how you fixed it. Interesting… maybe we can add a ‘clear’ button or something to help with that in case other people run into it as well.

          • That would be a good idea 🙂 Even something as simple as text letting people know they need to delete the old info before putting in the new stuff would help. Thanks for making such a useful addon!

          • When I try to import I keep getting an error saying that the professions don’t match even though I have made sure multiple times that that in fact do.

          • Jeff, try downloading and installing the mod linked at the very bottom of this post: http://blog.askmrrobot.com/2013/10/beta-test-auto-gemming/

            Does that fix the problem? We put a fix in that version (it’s in beta) that should solve it. Let me know if that works. (Note, if you have the desktop application installed, it will ask you to update after installing this version of the mod. Just click ‘no’ if you want to keep using the ‘beta’ version of the mod).

  2. This addon can’t identify the 25 raid items in Asia servers because of the item level(561) is high than 10 raid items(553). can someone tell me how to solve this problem?

  3. Error Message:
    im canceling my subscription because of this and the lack of any way to resolve it

    The required anti-forgery form field “__RequestVerificationToken” is not present

    • Can you give me more information? Where did you get this message, and what were you doing when you got it (like what page were you on, etc).

  4. I am having a problem updating the program on my computer. I click the button to check for updates and it comes back and says there is one and do I want to install. When I click yes I get an error that file AskMrRobot-Setup-1.3.16.0.exe is not compatible with my computer and to check if there is a 64 bit version. I am running Windows 8.1 64 bit. I just recently upgraded from Windows 8 to 8.1 and never had a problem before. Please let me know what to do.

    • I am having the same error when trying to update the program on my computer, in short terms: it clams that this (the new update) is a 16bit application and to check for a 64bit version. Unlike Lollyanne, I am running Win 7 OS (I like it better :P)

      • AJ, uninstall the program, then redownload it from our site and reinstall it. That should fix it. We can’t reproduce this problem on any of our Win7 or Win8 machines. But uninstalling works.

        You can get the program again by going to our site – load your character. Click the green ‘install’ button to the right of your character name.

      • 😛 back…..LOL!

    • Uninstall the AMR program from your computer. Then go to our site, load your character and look for the green ‘install’ button to the right of your character name. Reinstall it. That should fix it.

  5. I get this error msg on Wow interface on start up. Date: 2014-01-18 13:19:41
    ID: 1
    Error occured in: Global
    Count: 1
    Message: ..AddOnsAskMrRobotAskMrRobotUi.lua line 324:
    attempt to index field ‘CombatLogTab’ (a nil value)
    Debug:
    AskMrRobotAskMrRobotUi.lua:324: new()
    AskMrRobotAskMrRobot.lua:190:
    AskMrRobotAskMrRobot.lua:135
    Locals:
    self = {
    On_SOCKET_INFO_CLOSE = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:487
    validateInput = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:97
    ShowReforgeFrame = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:377
    On_FORGE_MASTER_CLOSED = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:468
    On_AUCTION_HOUSE_SHOW = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:416
    displayImportItems = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:41
    showImportWarning = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:89
    showImportError = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:79
    OnUpdate = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:344
    new = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:230
    ShowTab = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:402
    OnShow = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:351
    swapSimilarSlotsIfNeeded = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:8
    OnDragStop = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:368
    OnEvent = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:409
    On_SOCKET_INFO_UPDATE = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:477
    On_FORGE_MASTER_OPENED = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:444
    On_AUCTION_HOUSE_CLOSED = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:435
    Toggle = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:382
    OnHide = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:372
    OnDragStart = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:362
    createTabButtons = defined @InterfaceAddOnsAskMrRobotAskMrRobotUi.lua:172
    }
    o = AskMrRobot_Dialog {
    0 =
    gemTab = {
    }
    buttons = {
    }
    enchantTab = {
    }
    shoppingTab = {
    }
    reforgeTab = {
    }
    title = {
    }
    exportTab = {
    }
    hideOnEscape = 1
    summaryTab = {
    }
    hasImportError = true
    importTab = {
    }
    }
    tabArea = {
    0 =
    }
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = {
    0 =
    }
    (*temporary) = {
    0 =
    btnManual = AmrExportManual {
    }
    txtExportString = AmrScrollFrame {
    }
    manualElements = {
    }
    btnAuto = AmrExportAuto {
    }
    autoElements = {
    }
    }
    (*temporary) = {
    0 =
    }
    (*temporary) = “attempt to index field ‘CombatLogTab’ (a nil value)”
    AskMrRobot = {
    GetGold = defined @InterfaceAddOnsAskMrRobotAskMrRobot.lua:364
    ScanBank = defined @InterfaceAddOnsAskMrRobotAskMrRobot.lua:390
    JewelPanel = {
    }
    getEnchantSpellId = defined @InterfaceAddOnsAskMrRobotenchants.lua:4215
    itemDiffs = {
    }
    ExportTab = {
    }
    validateTalents = defined @InterfaceAddOnsAskMrRobotAskMrRobot.lua:968
    slotIdToSlotNum = {
    }
    GemTab = {
    }
    ItemLinkText = {
    }
    EnchantLinkText = {
    }
    AutoGem = defined @InterfaceAddOnsAskMrRobotgems.lua:3065
    AddonName = “AskMrRobot”
    sortedSlots = {
    }
    Frame = {
    }
    RegisterItemInfoCallback = defined @InterfaceAddOnsAskMrRobotuiComponents.lua:57
    ChatPrefix = “_AMR”
    JewelcrafterGems = {
    }
    GemIcon = {
    }
    getEnchantItemId = defined @InterfaceAddOnsAskMrRobotenchants.lua:4221
    validateGlyphs = defined @InterfaceAddOnsAskMrRobotAskMrRobot.lua:975
    ShoppingListTab = {
    }
    ImportTab = {
    }
    EnchantLinkIconAndText = {
    }
    OptimizationSlots = {
    }
    SetFontSize = defined @InterfaceAddOnsAskMrRobotuiComponents.lua:159
    SaveAll = defined @InterfaceAddOnsAskMrRobotAskMrRobot.lua:261
    ItemTooltipFrame = {
    }
    validateFaction = <
    AddOns:
    Swatter, v5.18.5433 (PassionatePhascogale)
    AskMrRobot, v1.2.7.0
    BlizRuntimeLib_enUS v5.4.2.50400
    (ck=6c)

  6. Hello! I seem to be having some trouble with optimizing for two different priest specs – I am trying to add a second set of gear for shadow, but the optimizations that come up are the same as the ones for the holy set. I thought maybe it was an error and tried reinstalling both the addon and the app, but I’m still coming up with lots of suggestions of adding spirit to my shadow gear.
    Thanks!

    • Kristin, can you tell me a little more about what you are doing? Are you using the “best in bags” on our site? Are you looking at the results in the mod? Be as specific as possible and I can totally help you out 🙂

      • Sure thing! I am importing through the best in bags to and from the addon and site, and looking at the gear optimization on the site. I think I am running into trouble because originally I only had one set of gear that I reforged for healing, and then un-reforged and tried to get suggestions for damage. =)

        • Thanks. Next question: what do you want your MAIN spec to be? And is that correctly selected in the blue main/offspec box on our site (found right under your character name).

          Mr. Robot will find your best set for your MAIN spec first. Then he uses extra pieces for you offspec AS WELL as items that your main spec might have used. However, if he uses any main spec items for your offspec, he KEEPS the main spec gems, enchants and reforges so you aren’t always switching them. If he chooses a main spec item over a leftover item, it’s because it’s better, even with the ‘wrong’ gems, enchants and reforges.

  7. I have the premium version and I love it. However, the armory will not load the latest gear I am wearing, even days later. They (WOW) states it might be the addon stopping that from happening. I don’t whether that is true or not. I just know ASKMEROBOT keeps thinking I am wearing gloves that I am not wearing so it won’t optimize and seems to be demanding I put the old gloves on. Any work around?

    • What is your character name and realm? And can you point me to a forum or post what ‘wow’ said about our mod? It in no way should impact the armory (nor do I think that it can).

      • Hello Zoopercat:
        My character name is: USAROCKS on the Aggramar server. To be clear, their response was not on a forum. I “called” them. And they suggested it was an add-on, not necessarily your add-on, that was preventing the armory from updating my toon.
        They then emailed me instructions to reset my character, which would delete my all my addons, macros, etc. Frankly, I did not want do that (too much work to get it all back) because I am not sure the addon is the issue. So, I am hanging on to see what happens.
        This morning I checked (remotely, not on the game itself) and it appears the armory finally updated my t
        oon. Let me check tonight when I get home and I will let you know for sure.

        • I’m 99.99% sure that person is wrong. I don’t see any possible way that an addon can interfere with armory updating. A much simpler solution would be to disable all of your addons on your character screen and see what happens.

          However, we do know that there ARE problems with the armory right now. Here’s a thread where people report they are still having problems: http://us.battle.net/wow/en/forum/topic/11765426870?page=25#483

          As long as your character loads on our site, we have a workaround to get it updated. Here’s a tutorial: http://blog.askmrrobot.com/2014/02/armory-api-workaround/

          • Thanks Zoopercat, it appears fixed!

          • Zoopercat: I have a destro Warlock. ASKMEROBOT suggests gems that have expertise, which I don’t think warlocks ever need. Am I doing something incorrectly?

          • You’re not doing anything wrong. Expertise adds to spell hit, so it’s a great stat for red gem slots 🙂

          • Very good, thanks Zoopercat – I appreciate the timely responses!

          • Gomi no Sensei

            March 24, 2014 at 7:43 am

            So in the “find upgrades -> raid optimizer, do the ranking go on your custom stats? For example, I have a fist/lightning weaver monk, which only needs 5100 spirit, but the Upgrade finder still mostly recomends spirit gear. I’m not sure if it actually IS the best for me since I need 12K haste, then crit, then mastery

          • yes, it takes into account your custom weights AND your full gear set. What you can do, is click on one of the items (to equip it on our site). Then note not only the score increase, but how all of the other reforges/gems shake out. Because Mr. Robot will regem and re-reforge everything for that item.

  8. Icon is not showing up on my mini map. is there a “/” command that will open it?

  9. Premature post, my bad. I am wondering if there is a way to change my legendary cloak stats to match their battleground/Arena stats? Mr. Robot calculates them as full stats but in fact when entering a BG/Arena it gets hit with the Nerf stick. For instance outside a BG Intellect is at (1858) inside a BG it is (788). Any ideas?

  10. i have adjurers pants of intellect and ask mr robot keeps trying to optimize with adjurer pants with stamina. i never had these pants and can’t proceed. wtf, any solutions

    • can you save what you’re looking at – click the green save button to the left of your character name. Post the url that is generated.

      Also, post the text-string you’re pasting into the addon. I’ll look into what might be happening.

      • i did post it. it’s waiting for approval still

      • i don’t get it now my pants are gone from mr. robot. i assume there is just a significant delay in it getting the info. also i posted the requested info twice. once showing wrong pants other showing no pants. they just have not been approved on the blog yet, maybe you can see it anyway idk. hopefully you can help. BTW do i need to cut and paste everytime i change gear. i kinda thought this was dynamic

        • Ah, I see the problem: you have a super low level character loaded in. We support max level characters, so we might not have all of the item data for the iLevel 50 gear you have equipped.

          Since a lot of stat coefficients change as you level up, we only support max level. This is also where all of the theorycrafting happens to find the best stat weights.

          • oh, okay. my bad. this was an alt i was leveling to use my free boost on. lol. i’ll try it on my lock until i get this one to 60 and boost it. thanks, and sorry if i wasted your time

          • No time wasted. I’m here to help 🙂

  11. Either the addon on curse is now out of date, or mr robot is broken.
    Pasting my stuff into the import window gets the reply:
    “It looks like you are using an old version…”

    Yet Curse says I have the latest one. Can you please push the relevant updates out to curse, or provide a link where we can download the latest one direct from yourselves.

    Thanks.

    • same problem here, and cant find the way to install it manually.

      • See my reply (just now). If it still doesn’t work for you, can you also post the version number and the string you’re trying to use? We will chase down any problems right away today.

        • I’m using 1.2.9.0 $1.2.9.0;Hydraxis;Aallia;2;1;90;13:600,15:31,12:301,1:600,14:1,5:610;1;262;233323;55449,6,2603,77,3997,38920;3914;1598;853;583;10246;1404;639;1578;2;283;113;41;286;301;365;5465;6;1;4;3988;1;1777;1032;2302;127;3863;2235;341;143;6980;270;1447;17950;785;160;551;3002;0;15;3;179;6;1;0;1;1;1;1;2;3;1;6;1;0;0;2;1;1;2;1198;17;7;45;2;1;0;1;0;1;0;0;1;0;0;1;0;1;1;2;593;3884;0;791;3744;10;419;391;592;4;15;309s16e4442r34;14;309;0;0;14;8;8;0;1866;81s4;622;592;1457;1487;937;222s13u1;840;95;2;2;5;113;2644s8f-360e-13r34;390s7u2a4623b0e396r6;9s6u2a188b-188c27r6;482s10u2a161b-188e-392;2525;13;259s15f-351u2e-10r6;5s2f-344u2r34;32s5f-405u2a-27e-4r34;347;2;48;850s12;468;0;1;1;0;0;334;310;7;8;28;16;330s11u2a54r4;24s3u2a-54b6e387r4;326s9u1e-392r4;16s14u2;14s1u2a56b-9r4;96;563;216$

    • We just updated the addon last night, and it looks like the file is approved now (it takes 4-12 hours for it to get approved). Can you check curse again? http://www.curse.com/addons/wow/askmrrobot

      Also, if you click the “Install” button on our site, you can get the updated version the minute it’s released.

      If the problem is still happening, can you tell me the version number (just for triple checking) along with the string you’re trying to paste into the addon. Then we’ll see what’s going on.

    • Oops, i mean paste the string you’re importing into the website.

    • I am having this exact same issue. 🙁

  12. The Spirit gear could still be better, even with the cap. Can you give me 2 specific items: ONE that you think shouldn’t be recommended, and ONE that you think would be better? I’ll do a comparison.

  13. Healers don’t roll on gear with Hit, since that goes to DPSers. So we don’t recommend it, otherwise a bunch of healers would be rolling and making some DPSers very very angry 😉

  14. Found a small bug in the gem section of the addon. I put 2 orange gems in and the addon still shows that i need those same 2 gems. The catcher is that I placed them in a different order than what it showed. =P

    • The addon is supposed to account for that. Can you take a screenshot in the addon, while you mouse over one of the orange gems? Can you also save what you see on our website – to a saved profile and post the list? To do that, click the green save button to the left of your character name. That info will help us troubleshoot.

      • I keep trying to send the info you needed but I can’t get past the “waiting for Mr. Robot to approve” part.

  15. I’ll use this to take a look at what might be going on, thanks for that. For now, if you update on our site and import a new string, it *should* go away.

  16. would love a feature to import stuff into a blank character sheet, ie mage and have it change it to my mages sheet since the armory for blizz isnt loading my toon due to realm link. cant use your addon or site for any of my toons not saved into my account settings.

    • Cant import game data unless is the same toon i have loaded on the site, when trying to load onto site get this error

      Could Not Load Character
      The specified character could not be found.
      (Click anywhere on this notice to hide it.)

      so my mage is ungemmed/chanted/forged as is less important alt waiting for AMR to have a good workaround.

  17. Can you send over a few things, and I’ll pass it over to our favorite robot overlord to look at as he pleases.

    1. Save what you’re looking at – click the green button to the left of your character name. Post the url that shows up.
    2. Post the text string that you’re bringing from the ADDON into the WEBSITE.

    • http://www.askmrrobot.com/wow/gear/9c0712d2-0534-4cd5-ba12-fffec6965536

      and $1.2.11.0;Elune;Jimmyzz;Midnight Cartel;6;1;90;10:600,15:240,12:241,13:600,14:225,4:600;1;102;113222;47180,7651,59470,10746,6066,15542;4334s4;1884;730;3990;40;104;1;0;0;1;50;0;0;1;2;0;1;0;0;0;36;2;0;2;555;1646;668;296;1860;1;8039;4315;5494;1;2;0;0;1;1;4625;1794;1035;83;1;658;10302;163;0;0;3;30;6;2;3;4;77;167;633;9485;66;158;1009;3026;0;1823s19;1016;857;551;458;0;1;2154;1;0;1;0;0;0;0;1;2;390;1;2;2;3;1;1;2;1;6;39;1;7;1;7;117;0;1;3;2;1;1;1;1;4;2;7;1;1204;36;41;507;47;5;194;1992;382;1168;159;530;125r41;20r34;146;1028;4;2;4787;669;664;545;0;12;386f-134;359;13;690;1294;1076;1218;61;1;11;277s13u2;579s6u2a4647b0r3;49u2e4360r41;109u2a0b-56e535r41;103;320s16u2a0e-453r3;73;21;33;20u2;20b30r27;7;2u2a412b-386r3;109;2027;151;0;0;0;0;0;0;0;0;0;486;378s5u2a-36b0c0e-23r39;174s7u2a36b0e476r3;3s10u2a-36b0e-462;2443;13;31;210s8f-360u2e-4r41;375s15u2a0e463;20;4;5;4;1;4;2;257;106s12e-532r24;1638;44;15;329s14u2;3s9u2e54r6;19s17u2a-20e20r3;1s3u2a0b0e372r6;23u2a19b-19e-373;204e-73;44e69r34;6s2u2r3;1u2;25u2a56e13r3;21u2a0e-82r3;21;1s1u2a386b-386;64s11u2a-36e0r35;607;101u2e532r3$ I think? Sorry I took so long!

      • If you’re using the Best in Bags option and exporting that to the addon, the problem is that the NON upgraded version of the weapon is locked in. Gray dotted lines around the item indicated it’s locked. To unlock it, click on the item and click the lock icon under it (in the window that opened).

        Then be sure to grab the new string to export. Here’s one that should work:

        region=USA;realm=Elune;name=Jimmyzz;faction=Alliance;spec=102;talents=113222;glyphs=146655,54831,114301,47180,125047,131113;race=NightElf;professions=Enchanting:600,Tailoring:600;item=2:104698:0:493:b,b:4591,4591:76640,76640:4806:119;item=8:104678:0:493:0:0:0:4414:0;item=16:104697:0:493:b:4591:76640:4434:116;item=10:105108:0:493:r:4611:76660:4360:152;item=11:102649:0:0:0:0:0:4360:137;item=7:101871:-130,-360:493:0:0:0:4429:154;item=14:102246:0:493:r:4611:76660:4892:0;item=15:95670:0:467:b,p:4591,4647:76640,76697:4442:116;item=4:98997:0:493:r,r,r:4611,4611,4611:76660,76660,76660:4419:152;item=0:105044:0:493:m,y:5033,4647:95347,76697:0:0;item=6:99171:0:493:y,y:4647,4647:76697,76697:4895:116;item=9:99174:0:493:r,r:4611,4611:76660,76660:4433:154;item=5:95089:0:467:y,p:4647,4647:76697,76697:0:116;item=1:104975:0:493:0:0:0:0:116;item=12:94510:0:467:0:0:0:0:0;item=13:104675:0:493:0:0:0:0:0;

        • Thank you, I knew it had to be my inferior human self making an error. This changes my Best in Bags rankings to make more sense!

  18. I keep getting an error when I try to manually import. It keeps saying the add on is out of date but I updated it through Curse today even though it didn’t need it >.<

  19. hi when i use my best in bags feature from the website it is telling me that i need to equip bubble burst bracers and i absolutely do not have them in my bag or my bank, not sure why its telling me to equip best in bag gear that i dont own, was hoping you could shed some light, thank you!

    • Have you gotten an updated text string from the addon to import into the website? Get the latest text string and paste it here, I’ll take a look.

      Also, did you have them at any point in the past?

      • figured it out, it was an item for offspec that i vendored months ago and forgot about it, thank you for the quick reply though, got it back through item restoration now 🙂

  20. can i use the best in bags feature on my alts. and if so, how do i load them into the system

    • You sure can! To load it up, go in game with one of your alts. Open our in-game addon. Go to the best in bags tab in the addon and grab the text string. Return to our site and load that same character. Click the import button and paste the text you copied. There you go!

      Do that for each alt that you have.

  21. tilano-fenris

    May 20, 2014 at 2:48 pm

    I upgraded my legendary cloak to 4/4. on your webpage it is showing the correct info but when I copy and paste the optimization text to the ingame addon it shows that I need to equip a 1/4 cloak in order for the addon to give me the optimizations. pls help. I have uninstalled the addon and reinstalled. restarted my pc. and both logged out / exit game.

    • Looking into this now. Thanks for the report, we hope to have that fixed today!

    • tilano-fenris

      May 20, 2014 at 2:53 pm

      this is the text stream that the webpage is giving me under optimized > export (add-on)

      region=USA;realm=Fenris;name=Tilano;faction=Alliance;spec=66;talents=312331;glyphs=54924,89401,54934,125043,57954,56414;race=Human;professions=Blacksmithing:600,Mining:600;item=6:105761:0:493:y,b:4649,4605:76699,76654:4824:165;item=2:105796:0:493:r,b:4649,4649:76699,76699:4805:0;item=4:99126:0:493:r,r,r:4618,4618,4618:76667,76667,76667:4420:160;item=14:102250:0:469:r:4649:76699:4422:131;item=8:105785:0:493:p:4649:76699:4411:140;item=16:103871:0:493:r:4649:76699:4993:131;item=15:103972:0:504:r:4649:76699:4441:145;item=5:105184:0:493:r,b,p:4649,4649,4649:76699,76699,76699:0:140;item=9:99127:0:493:r,r,p:4649,4649,4649:76699,76699,76699:4430:161;item=0:105807:0:493:m,b:5030,4605:95344,76654:0:0;item=7:103745:0:493:b:4649:76699:4426:124;item=10:105243:0:493:b:4649:76699:0:124;item=11:103794:0:493:r:4649:76699:0:158;item=1:103916:0:493:0:0:0:0:138;item=13:105189:0:493:0:0:0:0:0;item=12:105319:0:493:0:0:0:0:0;

  22. addon not even getting mini map button give me this error when I log in

    Date: 2014-05-20 22:28:02
    ID: 1
    Error occured in: Global
    Count: 1
    Message: ..AddOnsaskmrrobotAskMrRobot.lua line 260:
    attempt to index global ‘AskMrRobot_ReforgeFrame’ (a nil value)
    Debug:
    askmrrobotAskMrRobot.lua:260:
    askmrrobotAskMrRobot.lua:155
    Locals:
    self = {
    0 =
    OnEvent = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:155
    }
    event = “UPDATE_INSTANCE_INFO”
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = “attempt to index global ‘AskMrRobot_ReforgeFrame’ (a nil value)”
    AskMrRobot = {
    GetGold = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:390
    ScanBank = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:416
    JewelPanel = {
    }
    CombatLogTab = {
    }
    itemDiffs = {
    }
    ExportTab = {
    }
    validateTalents = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:1000
    slotIdToSlotNum = {
    }
    GemTab = {
    }
    ItemLinkText = {
    }
    EnchantLinkText = {
    }
    AutoGem = defined @InterfaceAddOnsaskmrrobotgems.lua:3075
    AddonName = “askmrrobot”
    sortedSlots = {
    }
    Frame = {
    }
    RegisterItemInfoCallback = defined @InterfaceAddOnsaskmrrobotuiComponents.lua:57
    ChatPrefix = “_AMR”
    JewelcrafterGems = {
    }
    GemIcon = {
    }
    getEnchantItemId = defined @InterfaceAddOnsaskmrrobotenchants.lua:4221
    validateGlyphs = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:1007
    ShoppingListTab = {
    }
    ImportTab = {
    }
    EnchantLinkIconAndText = {
    }
    OptimizationSlots = {
    }
    SetFontSize = defined @InterfaceAddOnsaskmrrobotuiComponents.lua:159
    SaveAll = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:299
    ItemTooltipFrame = {
    }
    validateFaction = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:988
    ExportToString = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:840
    getEnchantName = defined @InterfaceAddOnsaskmrrobotenchants.lua:4207
    SummaryTab = {
    }
    ScanEquiped = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:356
    spairs = defined @InterfaceAddOnsaskmrrobotsort.lua:3
    MatchesGems = defined @InterfaceAddOnsaskmrrobotgems.lua:2903
    sortSlots = defined @InterfaceAddOnsaskmrrobotsort.lua:26
    ReforgesTab = {
    }
    On_ITEM_UNLOCKED = defined @InterfaceAddOnsaskmrrobotgems.lua:3091
    getEnchantIcon = defined @InterfaceAddOnsaskmrrobotenchants.lua:4227
    EnchantTab = {
    }
    GetAmrTalents = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:633
    AmrUI = {
    }
    ExportToCompressedString = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:695
    eventListener = {
    }
    slotNames = {
    }
    FontString = {
    }
    ScanBags = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:372
    SaveBags = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:386
    ScanBag = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:339
    RobotStamp = {
    }
    populateItemDiffs = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:1100
    validateProfessions = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:1073
    HelpTab = {
    }
    validateSpec = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:992
    slotIds = {
    }
    validateRace = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:983
    validateRealm = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:975
    validateCharacterName = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:979
    parseAmr = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:957
    getEnchantSpellId = defined @InterfaceAddOnsaskmrrobotenchants.lua:4215
    ItemIcon = {
    }
    ExportToAddonChat = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:816
    inheritsFrom = defined @InterfaceAddOnsaskmrrobotuiComponents.lua:6
    GetLevel = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:582
    GetRace = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:5
    AddOns:
    Swatter, v4.4.1 ()
    NPCScan, v5.4.7.2
    NPCScanOverlay, v5.4.7.2
    askmrrobot, v1.2.12.0
    AtlasLootLoader, vv7.07.02
    AucAdvanced, v5.19.5445 (QuiescentQuoll)
    AucFilterBasic, v5.19.5445 (QuiescentQuoll)
    AucFilterOutlier, v5.19.5445.5437(5.19/embedded)
    AucMatchUndercut, v5.19.5445.5364(5.19/embedded)
    AucStatHistogram, v5.19.5445 (QuiescentQuoll)
    AucStatiLevel, v5.19.5445 (QuiescentQuoll)
    AucStatPurchased, v5.19.5445 (QuiescentQuoll)
    AucStatSales, v5.19.5445.5376(5.19/embedded)
    AucStatSimple, v5.19.5445 (QuiescentQuoll)
    AucStatStdDev, v5.19.5445 (QuiescentQuoll)
    AucStatWOWEcon, v5.19.5445.5323(5.19/embedded)
    AucUtilAHWindowControl, v5.19.5445.5347(5.19/embedded)
    AucUtilAppraiser, v5.19.5445.5438(5.19/embedded)
    AucUtilAskPrice, v5.19.5445.5347(5.19/embedded)
    AucUtilAutoMagic, v5.19.5445.5443(5.19/embedded)
    AucUtilCompactUI, v5.19.5445.5444(5.19/embedded)
    AucUtilEasyBuyout, v5.19.5445.5427(5.19/embedded)
    AucUtilFixAH, v5.19.5445 (QuiescentQuoll)
    AucUtilItemSuggest, v5.19.5445.5417(5.19/embedded)
    AucUtilPriceLevel, v5.19.5445.5444(5.19/embedded)
    AucUtilScanButton, v5.19.5445.5403(5.19/embedded)
    AucUtilScanFinish, v5.19.5445.5347(5.19/embedded)
    AucUtilScanProgress, v5.19.5445.4979(5.19/embedded)
    AucUtilScanStart, v5.19.5445.5347(5.19/embedded)
    AucUtilSearchUI, v5.19.5445.5373(5.19/embedded)
    AucUtilSimpleAuction, v5.19.5445.5415(5.19/embedded)
    AucUtilVendMarkup, v5.19.5445.4828(5.19/embedded)
    Babylonian, v5.1.DEV.332(/embedded)
    BagBrother, v
    Bagnon, v5.4.15
    Bartender4, v4.5.13.2
    BattlegroundTargets, v50400-1
    BeanCounter, v5.19.5445 (QuiescentQuoll)
    Carbonite, v5.4.2 alpha 5
    CarboniteInfo, v1.0
    CarboniteNotes, v1.1
    CarboniteNotesSample, v1.0
    CarboniteQuests, v1.0
    CarboniteSocial, v1.0
    CarboniteTransfer, v1.01
    CarboniteWarehouse, v1.0
    CarboniteWeekly, v1.0
    Configator, v5.1.DEV.359(/embedded)
    DBMCore, v
    DBMDefaultSkin, v
    DBMStatusBarTimers, v
    DebugLib, v5.1.DEV.337(/embedded)
    Dominos, v5.4.11
    DominosCast, v
    DominosEncounter, v
    DominosRoll, v
    DominosXP, v
    Enchantrix, v5.19.5445 (QuiescentQuoll)
    EnchantrixBarker, v5.19.5445 (QuiescentQuoll)
    Gatherer, v4.4.1
    Informant, v5.19.5445 (QuiescentQuoll)
    JSHB, vv4.31
    LibExtraTip, v5.12.DEV.355(/embedded)
    LibSharedMedia30, v3.0-81
    Omen, v3.1.8
    OmniCC, v5.4.3
    OpenRaid, v2.1
    oqueue, v1.8.8
    Overachiever, v0.73
    Postal, v3.5.1
    Quartz, v3.1.4
    Recount, v
    renewingmisttracker, vr20130920172219
    SlideBar, v4.4.1 ()
    SpellFlash, v6.10
    SpellFlashCore, v2.0.4
    Stubby, v5.19.5445 (QuiescentQuoll)
    TipHelper, v5.12.DEV.351(/embedded)
    VEMCore, v
    VEMProfiles, v1.0.5
    VEMRaidLeadTools, v
    VEMSoundDefault, v
    VEMSpellTimers, v
    BlizRuntimeLib_enUS v5.4.8.50400
    (ck=aef)

    • whoops, found the error! We just started using the curse repository for faster addon updates. And in that process, the lib folder got put in lowercase on accident, and that is causing errors. It’s always the random silly things that do this, grrr!

  23. no minimap button
    Date: 2014-05-20 23:58:25
    ID: 1
    Error occured in: Global
    Count: 1
    Message: ..AddOnsaskmrrobotAskMrRobot.lua line 260:
    attempt to index global ‘AskMrRobot_ReforgeFrame’ (a nil value)
    Debug:
    askmrrobotAskMrRobot.lua:260:
    askmrrobotAskMrRobot.lua:155
    Locals:
    self = {
    0 =
    OnEvent = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:155
    }
    event = “UPDATE_INSTANCE_INFO”
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = “attempt to index global ‘AskMrRobot_ReforgeFrame’ (a nil value)”
    AskMrRobot = {
    GetGold = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:390
    ScanBank = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:416
    JewelPanel = {
    }
    CombatLogTab = {
    }
    itemDiffs = {
    }
    ExportTab = {
    }
    validateTalents = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:1000
    slotIdToSlotNum = {
    }
    GemTab = {
    }
    ItemLinkText = {
    }
    EnchantLinkText = {
    }
    AutoGem = defined @InterfaceAddOnsaskmrrobotgems.lua:3075
    AddonName = “askmrrobot”
    sortedSlots = {
    }
    Frame = {
    }
    RegisterItemInfoCallback = defined @InterfaceAddOnsaskmrrobotuiComponents.lua:57
    ChatPrefix = “_AMR”
    JewelcrafterGems = {
    }
    GemIcon = {
    }
    getEnchantItemId = defined @InterfaceAddOnsaskmrrobotenchants.lua:4221
    validateGlyphs = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:1007
    ShoppingListTab = {
    }
    ImportTab = {
    }
    EnchantLinkIconAndText = {
    }
    OptimizationSlots = {
    }
    SetFontSize = defined @InterfaceAddOnsaskmrrobotuiComponents.lua:159
    SaveAll = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:299
    ItemTooltipFrame = {
    }
    validateFaction = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:988
    ExportToString = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:840
    getEnchantName = defined @InterfaceAddOnsaskmrrobotenchants.lua:4207
    SummaryTab = {
    }
    ScanEquiped = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:356
    spairs = defined @InterfaceAddOnsaskmrrobotsort.lua:3
    MatchesGems = defined @InterfaceAddOnsaskmrrobotgems.lua:2903
    sortSlots = defined @InterfaceAddOnsaskmrrobotsort.lua:26
    ReforgesTab = {
    }
    On_ITEM_UNLOCKED = defined @InterfaceAddOnsaskmrrobotgems.lua:3091
    getEnchantIcon = defined @InterfaceAddOnsaskmrrobotenchants.lua:4227
    EnchantTab = {
    }
    GetAmrTalents = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:633
    AmrUI = {
    }
    ExportToCompressedString = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:695
    eventListener = {
    }
    slotNames = {
    }
    FontString = {
    }
    ScanBags = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:372
    SaveBags = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:386
    ScanBag = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:339
    RobotStamp = {
    }
    populateItemDiffs = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:1100
    validateProfessions = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:1073
    HelpTab = {
    }
    validateSpec = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:992
    slotIds = {
    }
    validateRace = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:983
    validateRealm = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:975
    validateCharacterName = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:979
    parseAmr = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:957
    getEnchantSpellId = defined @InterfaceAddOnsaskmrrobotenchants.lua:4215
    ItemIcon = {
    }
    ExportToAddonChat = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:816
    inheritsFrom = defined @InterfaceAddOnsaskmrrobotuiComponents.lua:6
    GetLevel = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:582
    GetRace = defined @InterfaceAddOnsaskmrrobotAskMrRobot.lua:5
    AddOns:
    Swatter, v4.4.1 ()
    NPCScan, v5.4.7.2
    NPCScanAutoAdd, v2.3
    NPCScanOverlay, v5.4.7.2
    NPCScanOverlayBroker, v1.2.4
    AckisRecipeList, v2.6.3
    Altoholic, v5.4.001
    askmrrobot, v1.2.12.0
    AucAdvanced, v5.19.5445 (QuiescentQuoll)
    AucFilterBasic, v5.19.5445 (QuiescentQuoll)
    AucFilterOutlier, v5.19.5445.5437(5.19/embedded)
    AucMatchUndercut, v5.19.5445.5364(5.19/embedded)
    AucStatHistogram, v5.19.5445 (QuiescentQuoll)
    AucStatiLevel, v5.19.5445 (QuiescentQuoll)
    AucStatPurchased, v5.19.5445 (QuiescentQuoll)
    AucStatSales, v5.19.5445.5376(5.19/embedded)
    AucStatSimple, v5.19.5445 (QuiescentQuoll)
    AucStatStdDev, v5.19.5445 (QuiescentQuoll)
    AucStatWOWEcon, v5.19.5445.5323(5.19/embedded)
    AucUtilAHWindowControl, v5.19.5445.5347(5.19/embedded)
    AucUtilAppraiser, v5.19.5445.5438(5.19/embedded)
    AucUtilAskPrice, v5.19.5445.5347(5.19/embedded)
    AucUtilAutoMagic, v5.19.5445.5443(5.19/embedded)
    AucUtilCompactUI, v5.19.5445.5444(5.19/embedded)
    AucUtilEasyBuyout, v5.19.5445.5427(5.19/embedded)
    AucUtilFixAH, v5.19.5445 (QuiescentQuoll)
    AucUtilItemSuggest, v5.19.5445.5417(5.19/embedded)
    AucUtilPriceLevel, v5.19.5445.5444(5.19/embedded)
    AucUtilScanButton, v5.19.5445.5403(5.19/embedded)
    AucUtilScanFinish, v5.19.5445.5347(5.19/embedded)
    AucUtilScanProgress, v5.19.5445.4979(5.19/embedded)
    AucUtilScanStart, v5.19.5445.5347(5.19/embedded)
    AucUtilSearchUI, v5.19.5445.5373(5.19/embedded)
    AucUtilSimpleAuction, v5.19.5445.5415(5.19/embedded)
    AucUtilVendMarkup, v5.19.5445.4828(5.19/embedded)
    Babylonian, v5.1.DEV.332(/embedded)
    Bartender4, v4.5.13.2
    BeanCounter, v5.19.5445 (QuiescentQuoll)
    Configator, v5.1.DEV.359(/embedded)
    DataStore, v5.4.001
    DataStoreAchievements, v5.4.001
    DataStoreAgenda, v5.4.001
    DataStoreAuctions, v5.4.001
    DataStoreCharacters, v5.4.001
    DataStoreContainers, v5.4.001
    DataStoreCrafts, v5.4.001
    DataStoreCurrencies, v5.4.001
    DataStoreInventory, v5.4.001
    DataStoreMails, v5.4.001
    DataStorePets, v5.4.001
    DataStoreQuests, v5.4.001
    DataStoreReputations, v5.4.001
    DataStoreSpells, v5.4.001
    DataStoreStats, v5.4.001
    DataStoreTalents, v5.4.001
    DBMCore, v
    DBMDefaultSkin, v
    DBMStatusBarTimers, v
    DebugLib, v5.1.DEV.337(/embedded)
    Enchantrix, v5.19.5445 (QuiescentQuoll)
    EnchantrixBarker, v5.19.5445 (QuiescentQuoll)
    G15Buttons, v1.18 (5.4.0)
    GroupCalendar5, v5.6
    HealBot, v5.4.7.3
    HealBotTips, v5.4.7.3
    IceHUD, v1.8.18.1 (Revision: 961)
    Informant, v5.19.5445 (QuiescentQuoll)
    LibExtraTip, v5.12.DEV.355(/embedded)
    LibSharedMedia30, v3.0-81
    NiceDamage, v40000
    NugComboBar, v
    Omen, v3.1.8
    Recount, v
    SexyMap, v2.4.15
    SpartanUI, v3.2.1
    SpartanUIPlayerFrames, v3.2.1
    SpartanUISpinCam, v3.1.4
    SpellFlash, v6.10
    SpellFlashCore, v2.0.4
    Stubby, v5.19.5445 (QuiescentQuoll)
    TipHelper, v5.12.DEV.351(/embedded)
    Titan, v5.2.3.50400
    TitanBag, v5.2.3.50400
    TitanClock, v5.2.3.50400
    TitanCurrency, v5.9
    TitanGold, v5.2.3.50400
    TitanLocation, v5.2.3.50400
    TitanLootType, v5.2.3.50400
    TitanPerformance, v5.2.3.50400
    TitanRepair, v5.2.3.50400
    TitanVolume, v5.2.3.50400
    TitanXP, v5.2.3.50400
    BlizRuntimeLib_enUS v5.4.8.50400
    (ck=c84)

  24. Enough Already

    May 25, 2014 at 3:15 pm

    When I ask for best in bags it tells me to equip Pauldrons of Cyclopean Dread I don’t have this gear in my bags or the bank, any ideas??

    Thanks

  25. For some reason my BiB tab won’t give me text to copy/paste. Thanks!

  26. I get error my Import didnt work no matter what I try anny suggestions

    • Can you paste the text that you’re trying to import? It might hit our spam filter, but no worries, i will be able to find it 🙂

  27. Joshua Plethora

    July 2, 2014 at 11:39 am

    No text is being generated for me to copy paste when I try to use the Best in Bag feature of the add-on. I’m using version 1.2.8.0. I open up the bank, open up the add-on, and I’ve even tried clicking the update button to make it work. I’ve tried opening them in different orders. I don’t know what else to try.

  28. Hi! I LOAD my profile and it shows i need to upgrade one of my pieces (showing 0 of 4). But I HAVE upgraded it but AMR is not showing it.

    So, I use the on game function of “best in bags” and load that into AMR that way. Then is says I need to use a newer version of AMR, which I had already downloaded (twice now). How can I work thru this issue.

    • What version of the addon are you using? It should say it’s version 1.2.16.

      Also, have you clicked the green ‘update from armory’ button to the left of your character name to get the ‘my gear’ tab to update the gear?

  29. ok I’m using a mac pro with latest os. upgraded to premium amr version. followed instructions for bib and get the error using old version of add-on i click the update and still same thing going around in a circle with this. i copied and paste it in my wow folder too. whats the deal here.

  30. ok were can i get the newest version add-on 1.2.16 i have 1.2.12

  31. can you just em me the link to the newest version1.2.16. i don’t know why you can’t just put it in the forum or home page a link to newest add-on update. if have done so you made it very difficult to find. like big buttons saying newest add-on update would be grate shouldn’t have to search for it ever. lol.

    • It’s right on our site. Click the green ‘install’ button to the right of your character name 😉

  32. I cannot get the AskMrRobot GUI to appear. I’m getting no LUA errors. I have deleted the addon, including settings and re-installed — still unable to get GUI to load. Anyone else having this problem?

    • Have you disabled all other mods and then loaded the game? That will eliminate any conflicts.

      • I have disabled ALL add-ons and only have AskMrRobot loaded, still no dice. No GUI.

        • This is the only report where this is happening and I’m unable to reproduce it, so I’ll need to do some more digging. What version of the addon are you using?

          Also, what language of Warcraft is installed? English, german, etc?

  33. Im having a problem uploading my combat log and viewing it. I was in SoO. I had the bot set to always record in SoO. In SoO the icon turned green which I can assume means it is recording. I clicked on the save character data. I logged out and I went to the combatlog/upload page and it says the page is coming soon. Am I able to view it or not? Whats the point of having it if it doesnt work yet?

    • Did you use the client program to upload the file? You can get that on the beta landing page, click the upload button and it will take you to a page to get the client program. The instructions are also in the welcome to the alpha email.

  34. Kevin Christian

    August 20, 2014 at 2:31 pm

    I have a 90 DK and I’m using 2 One Hand maces , This site doesn’t recognize it and shows it as being empty in my weapon and off hand slot. Armory has it on there, what needs to be done ??????

    • It’s likely you shouldn’t be using those for your spec. We filter our weapons that aren’t ideal, and usually buying the right type of weapon from a vendor is better.

  35. So, my game froze, and the addon window was nowhere to be found. I reinstalled the mod with curse, uninstalled it and manually installed it, and still nothing, it just isnt opening again. It opens on my alts, but it doesnt open on that one character.

  36. Tammie Page Dargan

    August 25, 2014 at 2:54 am

    I cannot get but two of my characters to load. Another shows up but says character not found when I click it. The others wont even show up on my list. Tried doing the suggestions with no success.

    • Does your character show up on the battle.net armory? If so, link it to me please. If not – we can’t load your character until it shows up there.

  37. The armory has out of date info for my character and I have logged in and out of the game several times since changing the gear I have. So the addon is telling me to check my character. Is there a way to force armory to update?

    • The armory is having some trouble and while Blizzard is fixing it, we do have a workaround for you to use: http://blog.askmrrobot.com/2014/02/armory-api-workaround/

      • I am still having this problem, I get an EU at the start of my string when copy from the addon, all my characters are on a US server. I can load the characters correctly form the site the import feature is not working for me though. I have search the forums on a fix, cleared my browser cache, re-installed the addon. but for some reason the addon still says I am on an EU server

        • odd! Can you paste the string you are using? What server are you on? We use the blizzard function to get your server info. Are you on one of the new Australian servers?

  38. trying to load all my charecters when I do it links to the wrong battle net account how do I fix

    • Log in to battle.net and remove our permissions to access you account. Then return to our site and start over, linking it to the right account 🙂

  39. I cannot log into my account and it will not send me an email to reset password. I am automatically signed in when i load page but when i go to sign into client it says my password is incorrect. I also havent recieved an email to reset my password. PLEASE HELP.

    • Ah, since you mentioned the client, I’m pretty sure it’s a beta issue. The client used for the combat logs is currently in beta. You need to go to beta.askmrrobot.com and make a NEW account.

      The beta accounts are separate from your ‘real’ account. The reason is that if someone goes terribly wrong with the beta, we don’t mess up any real accounts. You can use the same login info if you want for the beta account, that’s totally up to you.

  40. Hi ! When i hit the AMR button on minimap, addon opens. Great. But.. (there’s alway a but isn’t it ?), the box where datas from my bank and bags should appear remains empty… 🙁 (and i did open all my bags and bank..) Can i get some help please ? 🙂

    • There are 2 boxes. One is on the ‘export’ tab. That’s what you want if you’re trying to copy data and paste it into our website.

      The other box is on the ‘load a gear set’ tab. That’s what you want when you’re bringing data from our site to the addon.

      Were you looking at the wrong box? Or is something else wrong?

      • Unfortunately, this is the export tab i’m talking about 🙁

        • Yeah, I’m getting the same thing. Export box is empty no matter what I do.

          • Can you see my comment I just made to nonoo – if you can follow those directions as well, that will help us troubleshoot. Thanks 🙂

        • Alrighty then! That will be hard to troubleshoot since we don’t have access to your character (a good thing). Can you install a bug capturing addon like this one: http://www.curse.com/addons/wow/bugsack

          Then open our addon and go to the export tab and see if it finds an error.

          Also, try turning off ALL other addons, leave ours enabled. Log back into the game. Is the window still blank? If it is NOT blank, that means another addon is interferring with it, and turn them on ONE BY ONE (painful, I know). Once it happens, tell us which addon it was and we can contact the author.

  41. best in bags option “export to addon” is not functioning. be prepared to alt-tab a lot
    import is fine, exporting optimization works, just not best in bags export

  42. Every time I try to manually upload my character its says it cant due to the specialization missing on spec 1

  43. I have have updated game client from today’s update. The import function for best in bags is will not work. It states 2nd Spec is missing. Which is true because I do not have a 2nd Spec, nor do I wish to have one on this toon. Is there way to utilize best in bags without having 2 specs? This is my main and one the top reasons i pay for premium is for this function.

  44. When i Import my WW spec it always switches to mistweaver. Even when i load from the website the scrip into the addon it says change specs to mistweaver…even tho im loading WW spec.

  45. nooooo! autogem! come back soon please :(((

  46. mini map icon will not show up for me

    • I have downloaded the add on from this site and from curse and no matter what I do it still wont pop up.

    • You could have another addon that conflicts with it. Turn off all other addons and just load ours – does it show up then?

      You can also type /amr show in the chat window to open it.

  47. I am having trouble with the AMR minimap. I have installed the latest version of AMR, but the minimap icon is missing on two out of my three characters. I have tried typing /amr show but nothing happens, it wont even accept the command. /amr brings up a list of possible commands, but that is the only one that works

  48. didn´t find the export, btw the what´s new button to export to the addon??!! oO
    Pls help

  49. for some reason today when i export from the addon and import to the site is states i am using an old version of the addon and will not work. I used it about 6 hours ago so i went to curse client and reinstalled the addon even though there were no updates and still got the same message.

  50. I imported from the minimap icon to website and I keep getting “you have an older version, blah blah blah. I downloaded the addon from curse client twice. closed game and website, reopened and still have same error. It is the only addon I had enabled before and after i updated.

    • Update to version 14 of the addon and you’ll be all set 🙂 The curse website had a delay in updating the addon last night.

  51. addon is not working, when i try to import this is what happens
    the data string is for Arthas (US), but you are on Sandslayer (arthas)!

  52. Keeps telling me I dont have the most recent update.. but I use curse client and it says it is the most recent.. help??

    • Update to version 14 of the addon and you’ll be all set 🙂 The curse site had a delay in updating the addon last night. Sorry about that.

  53. Getting this when trying to export to the addon from the website:

    Error! Import did not work:

    The data string is for [Server name] but you are [Character Name] [(Server Name)]

  54. I am experiencing an error that says that my import did not work: The data string is for “my server name” (US), but you are “my character name” (“my server name”). HELP!

  55. Getting this when trying to export to the addon from the website:

    Error! Import did not work:

    The data string is for [Server name] but you are [Character Name] [(Server Name)]

    I have tried disabling all out of date and loading just Ask Mr, Robot and still the same error message. Has this been fixed yet?

  56. I have updated the addon through the curse client several times but I keep getting an error on the web site that the addon is out of date so I can’t import from game. Also I have to delete the “US” in front of my characters realm and name to get the import from the web site to work in the in-game addon.

  57. unable to import from website to ingame addon
    getting this msg
    Error! Your import did not work:
    The data string is not in the correct format

  58. i cant load anything cause it says i dont have the latest versión so i cant do it. i already downloaded the new versión but it sems not to work again, so i wanna know how to make it work. pls need help on this.

  59. Some enchant recommendations in the add on have an icon that looks like a scroll. Others have an icon that looks like a gear and they don’t show the name of the enchant when moused over. What’s the difference?

  60. The CallbackHandler-1.0 and LibDBIcon-1.0 have newer versions and need to be updated, LibStub newer version is only TOC bump so it’s probably not necessary.

  61. The shopping list isn’t showing the correct name for enchants, and I can’t click on it while browsing the AH to auto search for it.

  62. Zygor Guides Viewer v4.0.10561

    Race: NightElf Class: HUNTER Spec: Beast Mastery Level: 90.02 Faction: Alliance

    Current item: #117364 [Seal of Ghoulish Glee]

    Suggested item: #101829 [Warmsun Ring of the Stormblast]

    -21 Stamina

    -7 Haste

    -12 Critical Strike

    -13 Agility

    Current Gear

    ChestSlot – [Chestguard of Relentless Tyranny]#105139 scored: 3662

    WristSlot – [Wristguards of Ruination]#105064 scored: 1619

    Trinket1Slot – [Vicious Talisman of the Shado-Pan Assault]#94511 scored: 933

    BackSlot – [Warmsun Cloak of the Stormblast]#101917 scored: 1510

    Trinket0Slot – [Discipline of Xuen]#103986 scored: 1525

    MainHandSlot – [Death Lotus Crossbow]#104682 scored: 4447

    HeadSlot – [Haromm’s Horrifying Helm]#103930 scored: 3681

    Finger0Slot – [Swift Serpent Signet]#104736 scored: 1949

    LegsSlot – [Legguards of the Unblinking Vigil]#99158 scored: 3840

    FeetSlot – [Prideful Gladiator’s Sabatons of Cruelty]#102729 scored: 2683

    WaistSlot – [Crimsonscale Belt of the Windstorm]#101927 scored: 1997

    HandsSlot – [Gloves of the Unblinking Vigil]#99168 scored: 3231

    NeckSlot – [Immerseus’ Crystalline Eye]#104909 scored: 1325

    ShoulderSlot – [Quarantine Shoulderguards]#104957 scored: 2561

    Finger1Slot – [Seal of Ghoulish Glee]#117364 scored: -1

    Possible Upgrades

    Finger1Slot – [Warmsun Ring of the Stormblast]#101829 scored: 1037

    LOGS

    1 – 14:14:16.407.409> [itemscore] [autoequip] Finding current equipped items and attempting to score them. (Item-ItemScore.lua:965:Debug)

    2 – 14:14:16.407.410> [itemscore] Stat analysis: 103930 [Haromm’s Horrifying Helm] type: Mail slot: INVTYPE_HEAD ()

    3 – 14:14:16.407.410> [itemscore] MULTIPLER 1.0 ()

    4 – 14:14:16.407.410> [itemscore] + ILEVEL 5.5, sub weighted ()

    5 – 14:14:16.407.410> [itemscore] + 1 553 SOCKETS: * 553 ILEVEL = 0 ()

    6 – 14:14:16.407.410> [itemscore] + 42.0 HASTE: * 13.0 = 546.0 ()

    7 – 14:14:16.407.410> [itemscore] + 52.0 MASTERY: * 12.0 = 624.0 ()

    8 – 14:14:16.407.410> [itemscore] + 1 553 SOCKETS: * 553 ILEVEL = 0 ()

    9 – 14:14:16.407.410> [itemscore] + 70.0 AGILITY: * 20.0 = 1400.0 ()

    10 – 14:14:16.407.410> [itemscore] = 3681 ()

    11 – 14:14:16.407.410> [itemscore] [autoequip] In slot HeadSlot, [Haromm’s Horrifying Helm] got scored at 3681 (Item-ItemScore.lua:965:Debug)

    12 – 14:14:16.407.410> [itemscore] Stat analysis: 104909 [Immerseus’ Crystalline Eye] type: Miscellaneous slot: INVTYPE_NECK ()

    13 – 14:14:16.407.410> [itemscore] MULTIPLER 1.0 ()

    14 – 14:14:16.407.410> [itemscore] + ILEVEL 5.3, sub weighted ()

    15 – 14:14:16.407.410> [itemscore] + 24.0 HASTE: * 13.0 = 312.0 ()

    16 – 14:14:16.407.410> [itemscore] + 24.0 MASTERY: * 12.0 = 288.0 ()

    17 – 14:14:16.407.410> [itemscore] + 36.0 AGILITY: * 20.0 = 720.0 ()

    18 – 14:14:16.407.410> [itemscore] = 1325 ()

    19 – 14:14:16.407.410> [itemscore] [autoequip] In slot NeckSlot, [Immerseus’ Crystalline Eye] got scored at 1325 (Item-ItemScore.lua:965:Debug)

    20 – 14:14:16.407.410> [itemscore] Stat analysis: 104957 [Quarantine Shoulderguards] type: Mail slot: INVTYPE_SHOULDER ()

    21 – 14:14:16.407.410> [itemscore] MULTIPLER 1.0 ()

    22 – 14:14:16.407.410> [itemscore] + ILEVEL 5.3, sub weighted ()

    23 – 14:14:16.407.410> [itemscore] + 28.0 HASTE: * 13.0 = 364.0 ()

    24 – 14:14:16.407.411> [itemscore] + 28.0 MASTERY: * 12.0 = 336.0 ()

    25 – 14:14:16.407.411> [itemscore] + 40.0 AGILITY: * 20.0 = 800.0 ()

    26 – 14:14:16.407.411> [itemscore] + 2 528 SOCKETS: * 1056 ILEVEL = 0 ()

    27 – 14:14:16.407.411> [itemscore] = 2561 ()

    28 – 14:14:16.407.411> [itemscore] [autoequip] In slot ShoulderSlot, [Quarantine Shoulderguards] got scored at 2561 (Item-ItemScore.lua:965:Debug)

    29 – 14:14:16.407.411> [itemscore] Stat analysis: 101917 [Warmsun Cloak] type: Cloth slot: INVTYPE_CLOAK ()

    30 – 14:14:16.407.411> [itemscore] MULTIPLER 1.0 ()

    31 – 14:14:16.407.411> [itemscore] + ILEVEL 5.4, sub weighted ()

    32 – 14:14:16.407.411> [itemscore] + 25.0 HASTE: * 13.0 = 325.0 ()

    33 – 14:14:16.407.411> [itemscore] + 25.0 CRIT: * 16.0 = 400.0 ()

    34 – 14:14:16.407.411> [itemscore] + 39.0 AGILITY: * 20.0 = 780.0 ()

    35 – 14:14:16.407.411> [itemscore] = 1510 ()

    36 – 14:14:16.407.411> [itemscore] [autoequip] In slot BackSlot, [Warmsun Cloak of the Stormblast] got scored at 1510 (Item-ItemScore.lua:965:Debug)

    37 – 14:14:16.407.411> [itemscore] Stat analysis: 105139 [Chestguard of Relentless Tyranny] type: Mail slot: INVTYPE_CHEST ()

    38 – 14:14:16.407.411> [itemscore] MULTIPLER 1.0 ()

    39 – 14:14:16.407.411> [itemscore] + ILEVEL 5.3, sub weighted ()

    40 – 14:14:16.407.411> [itemscore] + 45.0 HASTE: * 13.0 = 585.0 ()

    41 – 14:14:16.407.411> [itemscore] + 29.0 MASTERY: * 12.0 = 348.0 ()

    42 – 14:14:16.407.411> [itemscore] + 1 528 SOCKETS: * 528 ILEVEL = 0 ()

    43 – 14:14:16.407.411> [itemscore] + 2 528 SOCKETS: * 1056 ILEVEL = 0 ()

    44 – 14:14:16.407.411> [itemscore] + 57.0 AGILITY: * 20.0 = 1140.0 ()

    45 – 14:14:16.407.411> [itemscore] = 3662 ()

    46 – 14:14:16.407.411> [itemscore] [autoequip] In slot ChestSlot, [Chestguard of Relentless Tyranny] got scored at 3662 (Item-ItemScore.lua:965:Debug)

    47 – 14:14:16.407.412> [itemscore] Stat analysis: 105064 [Wristguards of Ruination] type: Mail slot: INVTYPE_WRIST ()

    48 – 14:14:16.407.412> [itemscore] MULTIPLER 1.0 ()

    49 – 14:14:16.407.412> [itemscore] + ILEVEL 5.3, sub weighted ()

    50 – 14:14:16.407.412> [itemscore] + 30.0 HASTE: * 13.0 = 390.0 ()

    51 – 14:14:16.407.412> [itemscore] + 24.0 CRIT: * 16.0 = 384.0 ()

    52 – 14:14:16.407.412> [itemscore] + 42.0 AGILITY: * 20.0 = 840.0 ()

    53 – 14:14:16.407.412> [itemscore] = 1619 ()

    54 – 14:14:16.407.412> [itemscore] [autoequip] In slot WristSlot, [Wristguards of Ruination] got scored at 1619 (Item-ItemScore.lua:965:Debug)

    55 – 14:14:16.407.412> [itemscore] Stat analysis: 99168 [Gloves of the Unblinking Vigil] type: Mail slot: INVTYPE_HAND ()

    56 – 14:14:16.407.412> [itemscore] MULTIPLER 1.0 ()

    57 – 14:14:16.407.412> [itemscore] + ILEVEL 5.5, sub weighted ()

    58 – 14:14:16.407.412> [itemscore] + 36.0 HASTE: * 13.0 = 468.0 ()

    59 – 14:14:16.407.412> [itemscore] + 37.0 CRIT: * 16.0 = 592.0 ()

    60 – 14:14:16.407.412> [itemscore] + 2 553 SOCKETS: * 1106 ILEVEL = 0 ()

    61 – 14:14:16.407.412> [itemscore] + 53.0 AGILITY: * 20.0 = 1060.0 ()

    62 – 14:14:16.407.412> [itemscore] = 3231 ()

    63 – 14:14:16.407.412> [itemscore] [autoequip] In slot HandsSlot, [Gloves of the Unblinking Vigil] got scored at 3231 (Item-ItemScore.lua:965:Debug)

    64 – 14:14:16.407.412> [itemscore] Stat analysis: 101927 [Crimsonscale Belt] type: Mail slot: INVTYPE_WAIST ()

    65 – 14:14:16.407.412> [itemscore] MULTIPLER 1.0 ()

    66 – 14:14:16.407.412> [itemscore] + ILEVEL 5.4, sub weighted ()

    67 – 14:14:16.407.412> [itemscore] + 34.0 CRIT: * 16.0 = 544.0 ()

    68 – 14:14:16.407.412> [itemscore] + 34.0 MASTERY: * 12.0 = 408.0 ()

    69 – 14:14:16.407.413> [itemscore] + 52.0 AGILITY: * 20.0 = 1040.0 ()

    70 – 14:14:16.407.413> [itemscore] = 1997 ()

    71 – 14:14:16.407.413> [itemscore] [autoequip] In slot WaistSlot, [Crimsonscale Belt of the Windstorm] got scored at 1997 (Item-ItemScore.lua:965:Debug)

    72 – 14:14:16.407.413> [itemscore] Stat analysis: 99158 [Legguards of the Unblinking Vigil] type: Mail slot: INVTYPE_LEGS ()

    73 – 14:14:16.407.413> [itemscore] MULTIPLER 1.0 ()

    74 – 14:14:16.407.413> [itemscore] + ILEVEL 5.5, sub weighted ()

    75 – 14:14:16.407.413> [itemscore] + 49.0 HASTE: * 13.0 = 637.0 ()

    76 – 14:14:16.407.413> [itemscore] + 51.0 MASTERY: * 12.0 = 612.0 ()

    77 – 14:14:16.407.413> [itemscore] + 2 553 SOCKETS: * 1106 ILEVEL = 0 ()

    78 – 14:14:16.407.413> [itemscore] + 74.0 AGILITY: * 20.0 = 1480.0 ()

    79 – 14:14:16.407.413> [itemscore] = 3840 ()

    80 – 14:14:16.407.413> [itemscore] [autoequip] In slot LegsSlot, [Legguards of the Unblinking Vigil] got scored at 3840 (Item-ItemScore.lua:965:Debug)

    81 – 14:14:16.407.413> [itemscore] Stat analysis: 102729 [Prideful Gladiator’s Sabatons of Cruelty] type: Mail slot: INVTYPE_FEET ()

    82 – 14:14:16.407.413> [itemscore] MULTIPLER 1.0 ()

    83 – 14:14:16.407.413> [itemscore] + ILEVEL 5.5, sub weighted ()

    84 – 14:14:16.407.413> [itemscore] + 38.0 CRIT: * 16.0 = 608.0 ()

    85 – 14:14:16.407.413> [itemscore] + 1 550 SOCKETS: * 550 ILEVEL = 0 ()

    86 – 14:14:16.407.413> [itemscore] + 35.0 MASTERY: * 12.0 = 420.0 ()

    87 – 14:14:16.407.413> [itemscore] + 55.0 AGILITY: * 20.0 = 1100.0 ()

    88 – 14:14:16.407.413> [itemscore] = 2683 ()

    89 – 14:14:16.407.413> [itemscore] [autoequip] In slot FeetSlot, [Prideful Gladiator’s Sabatons of Cruelty] got scored at 2683 (Item-ItemScore.lua:965:Debug)

    90 – 14:14:16.407.413> [itemscore] Stat analysis: 104736 [Swift Serpent Signet] type: Miscellaneous slot: INVTYPE_FINGER ()

    91 – 14:14:16.407.414> [itemscore] MULTIPLER 1.0 ()

    92 – 14:14:16.407.414> [itemscore] + ILEVEL 5.4, sub weighted ()

    93 – 14:14:16.407.414> [itemscore] + 24.0 CRIT: * 16.0 = 384.0 ()

    94 – 14:14:16.407.414> [itemscore] + 1 540 SOCKETS: * 540 ILEVEL = 0 ()

    95 – 14:14:16.407.414> [itemscore] + 25.0 MASTERY: * 12.0 = 300.0 ()

    96 – 14:14:16.407.414> [itemscore] + 36.0 AGILITY: * 20.0 = 720.0 ()

    97 – 14:14:16.407.414> [itemscore] = 1949 ()

    98 – 14:14:16.407.414> [itemscore] [autoequip] In slot Finger0Slot, [Swift Serpent Signet] got scored at 1949 (Item-ItemScore.lua:965:Debug)

    99 – 14:14:16.407.414> [itemscore] Stat analysis: 117364 [Seal of Ghoulish Glee] type: Miscellaneous slot: INVTYPE_FINGER ()

    100 – 14:14:16.407.415> [itemscore] Item dropped: 117364 [Seal of Ghoulish Glee] type: Miscellaneous slot: INVTYPE_FINGER == [level req] level req 100 (Item-ItemScore.lua:451:)

    101 – 14:14:16.407.415> [itemscore] [autoequip] In slot Finger1Slot, [Seal of Ghoulish Glee] got scored at -1 (Item-ItemScore.lua:965:Debug)

    102 – 14:14:16.407.415> [itemscore] Stat analysis: 103986 [Discipline of Xuen] type: Miscellaneous slot: INVTYPE_TRINKET ()

    103 – 14:14:16.407.415> [itemscore] MULTIPLER 1.0 ()

    104 – 14:14:16.407.415> [itemscore] + ILEVEL 5.4, sub weighted ()

    105 – 14:14:16.407.415> [itemscore] + 76.0 AGILITY: * 20.0 = 1520.0 ()

    106 – 14:14:16.407.415> [itemscore] = 1525 ()

    107 – 14:14:16.407.415> [itemscore] [autoequip] In slot Trinket0Slot, [Discipline of Xuen] got scored at 1525 (Item-ItemScore.lua:965:Debug)

    108 – 14:14:16.407.415> [itemscore] Stat analysis: 94511 [Vicious Talisman of the Shado-Pan Assault] type: Miscellaneous slot: INVTYPE_TRINKET ()

    109 – 14:14:16.407.415> [itemscore] MULTIPLER 1.0 ()

    110 – 14:14:16.407.415> [itemscore] + ILEVEL 5.2, sub weighted ()

    111 – 14:14:16.407.415> [itemscore] + 58.0 CRIT: * 16.0 = 928.0 ()

    112 – 14:14:16.407.415> [itemscore] = 933 ()

    113 – 14:14:16.407.415> [itemscore] [autoequip] In slot Trinket1Slot, [Vicious Talisman of the Shado-Pan Assault] got scored at 933 (Item-ItemScore.lua:965:Debug)

    114 – 14:14:16.407.415> [itemscore] Stat analysis: 104682 [Death Lotus Crossbow] type: Crossbows slot: INVTYPE_RANGEDRIGHT ()

    115 – 14:14:16.407.415> [itemscore] MULTIPLER 1.0 ()

    116 – 14:14:16.407.415> [itemscore] + ILEVEL 5.4, sub weighted ()

    117 – 14:14:16.407.415> [itemscore] + 53.0 HASTE: * 13.0 = 689.0 ()

    118 – 14:14:16.407.415> [itemscore] + 35.0 CRIT: * 16.0 = 560.0 ()

    119 – 14:14:16.407.415> [itemscore] + 129.3 DAMAGE_PER_SECOND: * 10.0 = 1293.3 ()

    120 – 14:14:16.407.416> [itemscore] + 1 540 SOCKETS: * 540 ILEVEL = 0 ()

    121 – 14:14:16.407.416> [itemscore] + 68.0 AGILITY: * 20.0 = 1360.0 ()

    122 – 14:14:16.407.416> [itemscore] = 4447 ()

    123 – 14:14:16.407.416> [itemscore] [autoequip] In slot MainHandSlot, [Death Lotus Crossbow] got scored at 4447 (Item-ItemScore.lua:965:Debug)

    124 – 14:14:16.407.416> [popup] ZygorItemPopup: Popup Closed (StaticPopups.lua:442:Debug)

    125 – 14:14:16.407.416> [itemscore] [autoequip] Scanning bags (Item-ItemScore.lua:965:Debug)

    126 – 14:14:16.407.416> [itemscore] Stat analysis: 101838 [Crimsonscale Belt] type: Mail slot: INVTYPE_WAIST ()

    127 – 14:14:16.407.416> [itemscore] MULTIPLER 1.0 ()

    128 – 14:14:16.407.416> [itemscore] + ILEVEL 5.0, sub weighted ()

    129 – 14:14:16.407.416> [itemscore] + 23.0 HASTE: * 13.0 = 299.0 ()

    130 – 14:14:16.407.416> [itemscore] + 23.0 MASTERY: * 12.0 = 276.0 ()

    131 – 14:14:16.407.416> [itemscore] + 36.0 AGILITY: * 20.0 = 720.0 ()

    132 – 14:14:16.407.416> [itemscore] = 1299 ()

    133 – 14:14:16.407.416> [itemscore] [autoequip] Testing [Crimsonscale Belt of the Zephyr] for WaistSlot scored: 1299.96 (Item-ItemScore.lua:965:Debug)

    134 – 14:14:16.407.416> [itemscore] [autoequip] [Crimsonscale Belt of the Zephyr] rejected. Not better than [Crimsonscale Belt of the Windstorm] (Item-ItemScore.lua:965:Debug)

    135 – 14:14:16.407.416> [itemscore] Stat analysis: 101838 [Crimsonscale Belt] type: Mail slot: INVTYPE_WAIST ()

    136 – 14:14:16.407.417> [itemscore] MULTIPLER 1.0 ()

    137 – 14:14:16.407.417> [itemscore] + ILEVEL 5.0, sub weighted ()

    138 – 14:14:16.407.417> [itemscore] + 23.0 HASTE: * 13.0 = 299.0 ()

    139 – 14:14:16.407.417> [itemscore] + 23.0 CRIT: * 16.0 = 368.0 ()

    140 – 14:14:16.407.417> [itemscore] + 36.0 AGILITY: * 20.0 = 720.0 ()

    141 – 14:14:16.407.417> [itemscore] = 1391 ()

    142 – 14:14:16.407.417> [itemscore] [autoequip] Testing [Crimsonscale Belt of the Windflurry] for WaistSlot scored: 1391.96 (Item-ItemScore.lua:965:Debug)

    143 – 14:14:16.407.417> [itemscore] [autoequip] [Crimsonscale Belt of the Windflurry] rejected. Not better than [Crimsonscale Belt of the Windstorm] (Item-ItemScore.lua:965:Debug)

    144 – 14:14:16.407.417> [itemscore] Stat analysis: 101845 [Crimsonscale Vest] type: Mail slot: INVTYPE_CHEST ()

    145 – 14:14:16.407.417> [itemscore] MULTIPLER 1.0 ()

    146 – 14:14:16.407.417> [itemscore] + ILEVEL 5.0, sub weighted ()

    147 – 14:14:16.407.417> [itemscore] + 28.0 HASTE: * 13.0 = 364.0 ()

    148 – 14:14:16.407.417> [itemscore] + 28.0 CRIT: * 16.0 = 448.0 ()

    149 – 14:14:16.407.417> [itemscore] + 44.0 AGILITY: * 20.0 = 880.0 ()

    150 – 14:14:16.407.417> [itemscore] + 1 496 SOCKETS: * 496 ILEVEL = 0 ()

    151 – 14:14:16.407.417> [itemscore] = 2192 ()

    152 – 14:14:16.407.417> [itemscore] [autoequip] Testing [Crimsonscale Vest of the Stormblast] for ChestSlot scored: 2192.96 (Item-ItemScore.lua:965:Debug)

    153 – 14:14:16.407.417> [itemscore] [autoequip] [Crimsonscale Vest of the Stormblast] rejected. Not better than [Chestguard of Relentless Tyranny] (Item-ItemScore.lua:965:Debug)

    154 – 14:14:16.407.417> [itemscore] Stat analysis: 101842 [Crimsonscale Helm] type: Mail slot: INVTYPE_HEAD ()

    155 – 14:14:16.407.417> [itemscore] MULTIPLER 1.0 ()

    156 – 14:14:16.407.417> [itemscore] + ILEVEL 5.0, sub weighted ()

    157 – 14:14:16.407.417> [itemscore] + 1 496 SOCKETS: * 496 ILEVEL = 0 ()

    158 – 14:14:16.407.418> [itemscore] + 27.0 CRIT: * 16.0 = 432.0 ()

    159 – 14:14:16.407.418> [itemscore] + 1 496 SOCKETS: * 496 ILEVEL = 0 ()

    160 – 14:14:16.407.418> [itemscore] + 27.0 MASTERY: * 12.0 = 324.0 ()

    161 – 14:14:16.407.418> [itemscore] + 36.0 AGILITY: * 20.0 = 720.0 ()

    162 – 14:14:16.407.418> [itemscore] = 2472 ()

    163 – 14:14:16.407.418> [itemscore] [autoequip] Testing [Crimsonscale Helm of the Windstorm] for HeadSlot scored: 2472.96 (Item-ItemScore.lua:965:Debug)

    164 – 14:14:16.407.418> [itemscore] [autoequip] [Crimsonscale Helm of the Windstorm] rejected. Not better than [Haromm’s Horrifying Helm] (Item-ItemScore.lua:965:Debug)

    165 – 14:14:16.407.418> [itemscore] Stat analysis: 101843 [Crimsonscale Legguards] type: Mail slot: INVTYPE_LEGS ()

    166 – 14:14:16.407.418> [itemscore] MULTIPLER 1.0 ()

    167 – 14:14:16.407.418> [itemscore] + ILEVEL 5.0, sub weighted ()

    168 – 14:14:16.407.418> [itemscore] + 44.0 HASTE: * 13.0 = 572.0 ()

    169 – 14:14:16.407.418> [itemscore] + 1 496 SOCKETS: * 496 ILEVEL = 0 ()

    170 – 14:14:16.407.418> [itemscore] + 44.0 AGILITY: * 20.0 = 880.0 ()

    171 – 14:14:16.407.418> [itemscore] = 1952 ()

    172 – 14:14:16.407.418> [itemscore] [autoequip] Testing [Crimsonscale Legguards of the Impatient] for LegsSlot scored: 1952.96 (Item-ItemScore.lua:965:Debug)

    173 – 14:14:16.407.418> [itemscore] [autoequip] [Crimsonscale Legguards of the Impatient] rejected. Not better than [Legguards of the Unblinking Vigil] (Item-ItemScore.lua:965:Debug)

    174 – 14:14:16.407.418> [itemscore] Stat analysis: 101829 [Warmsun Ring] type: Miscellaneous slot: INVTYPE_FINGER ()

    175 – 14:14:16.407.418> [itemscore] MULTIPLER 1.0 ()

    176 – 14:14:16.407.418> [itemscore] + ILEVEL 5.0, sub weighted ()

    177 – 14:14:16.407.418> [itemscore] + 17.0 HASTE: * 13.0 = 221.0 ()

    178 – 14:14:16.407.418> [itemscore] + 17.0 CRIT: * 16.0 = 272.0 ()

    179 – 14:14:16.407.419> [itemscore] + 27.0 AGILITY: * 20.0 = 540.0 ()

    180 – 14:14:16.407.419> [itemscore] = 1037 ()

    181 – 14:14:16.407.419> [itemscore] [autoequip] Testing [Warmsun Ring of the Stormblast] for Finger0Slot scored: 1037.96 (Item-ItemScore.lua:965:Debug)

    182 – 14:14:16.407.419> [itemscore] [autoequip] [Warmsun Ring of the Stormblast] replacing [Seal of Ghoulish Glee] to possible upgrades in Finger1Slot. – has slot2 – Slot 2 > upgrade. (Item-ItemScore.lua:965:Debug)

    183 – 14:14:16.407.419> [itemscore] [autoequip] [Warmsun Ring of the Stormblast] PASSED! It is an upgrade for now. (Item-ItemScore.lua:965:Debug)

    184 – 14:14:16.407.419> [itemscore] [autoequip] 86566 Removed because it is in BadUpgrades. (Item-ItemScore.lua:965:Debug)

    185 – 14:14:16.407.419> [itemscore] [autoequip] 101828 Removed because it is in BadUpgrades. (Item-ItemScore.lua:965:Debug)

    186 – 14:14:16.407.419> [itemscore] [autoequip] Number of Items Tested: 6 (Item-ItemScore.lua:965:Debug)

    187 – 14:14:16.407.419> [itemscore] [autoequip] Time Scoring Items: 1 (Item-ItemScore.lua:965:Debug)

    188 – 14:14:16.407.419> [itemscore] [autoequip] Cache hit num: 0 (Item-ItemScore.lua:965:Debug)

    189 – 14:14:16.407.419> [itemscore] [autoequip] Time to Find Upgrades: 0 (Item-ItemScore.lua:965:Debug)

    190 – 14:14:16.407.419> [itemscore] [autoequip] Total Time: 3 (Item-ItemScore.lua:965:Debug)

    191 – 14:14:16.407.419> [itemscore] [autoequip] Testing Weapon stuff before suggesting items (Item-ItemScore.lua:965:Debug)

  63. i just hope you guys put back the auto gem …. heck i would love even more a automatic profession upgrade !!! example: as a enchant system check enchant i need and if i have the required material if not let me know then if all mat are available enchant all piece in one click from making the enchant to applying it

    yes im LAZY and i know im far from alone 🙂

  64. Date: 2014-11-11 15:38:34
    ID: 6
    Error occured in: Global
    Count: 1
    Message: ..AddOnsAskMrRobotAskMrRobot.lua line 223:
    attempt to index global ‘AskMrRobot_ReforgeFrame’ (a nil value)
    Debug:
    AskMrRobotAskMrRobot.lua:223: OnClick()
    …dOnsAskMrRobotLibsLibDBIcon-1.0LibDBIcon-1.0.lua:131:
    …dOnsAskMrRobotLibsLibDBIcon-1.0LibDBIcon-1.0.lua:131
    Locals:
    (*temporary) = nil
    (*temporary) = nil
    (*temporary) = “attempt to index global ‘AskMrRobot_ReforgeFrame’ (a nil value)”
    OnExport = defined @InterfaceAddOnsAskMrRobotAskMrRobot.lua:165

    AddOns:
    Swatter, v5.18.5433 (PassionatePhascogale)
    NPCScan, v5.4.8.3
    AskMrRobot, v1.2.16.0
    AucAdvanced, v5.18.5433 (PassionatePhascogale)
    AucFilterBasic, v5.20.5464 (RidiculousRockrat)
    AucFilterOutlier, v5.18.5433.5347(5.18/embedded)
    AucMatchUndercut, v5.18.5433.5364(5.18/embedded)
    AucStatHistogram, v5.18.5433 (PassionatePhascogale)
    AucStatiLevel, v5.18.5433 (PassionatePhascogale)
    AucStatPurchased, v5.20.5464 (RidiculousRockrat)
    AucStatSales, v5.18.5433.5376(5.18/embedded)
    AucStatSimple, v5.20.5464 (RidiculousRockrat)
    AucStatStdDev, v5.18.5433 (PassionatePhascogale)
    AucStatWOWEcon, v5.18.5433.5323(5.18/embedded)
    AucUtilAHWindowControl, v5.18.5433.5347(5.18/embedded)
    AucUtilAppraiser, v5.18.5433.5427(5.18/embedded)
    AucUtilAskPrice, v5.18.5433.5347(5.18/embedded)
    AucUtilAutoMagic, v5.18.5433.5415(5.18/embedded)
    AucUtilCompactUI, v5.18.5433.5427(5.18/embedded)
    AucUtilEasyBuyout, v5.18.5433.5427(5.18/embedded)
    AucUtilFixAH, v5.18.5433 (PassionatePhascogale)
    AucUtilItemSuggest, v5.18.5433.5417(5.18/embedded)
    AucUtilPriceLevel, v5.18.5433.5427(5.18/embedded)
    AucUtilScanButton, v5.18.5433.5403(5.18/embedded)
    AucUtilScanFinish, v5.18.5433.5347(5.18/embedded)
    AucUtilScanProgress, v5.18.5433.4979(5.18/embedded)
    AucUtilScanStart, v5.18.5433.5347(5.18/embedded)
    AucUtilSearchUI, v5.18.5433.5373(5.18/embedded)
    AucUtilSimpleAuction, v5.18.5433.5415(5.18/embedded)
    AucUtilVendMarkup, v5.18.5433.4828(5.18/embedded)
    Babylonian, v5.1.DEV.332(/embedded)
    Configator, v5.1.DEV.359(/embedded)
    DebugLib, v5.1.DEV.337(/embedded)
    Enchantrix, v5.20.5464 (RidiculousRockrat)
    EnchantrixBarker, v5.20.5464 (RidiculousRockrat)
    Informant, v5.20.5464 (RidiculousRockrat)
    LibExtraTip, v5.15.DEV.363(/embedded)
    Skada, v1.4-19
    SlideBar, v5.18.5433 (PassionatePhascogale)
    Stubby, v5.18.5433 (PassionatePhascogale)
    TipHelper, v5.12.DEV.351(/embedded)
    BlizRuntimeLib_enUS v6.0.3.60000
    (ck=7a0)

  65. My guys are only level 92 but I tried to do the Best in Bags. The interface isn’t what I was used to. The stuff that usually is on the right half of the screen was missing. I imported my bag contents but seem to be missing all of the function keys. I’m sure it’s something dumb I;m doing so I would appreciate a push in the right direction.

  66. My guys are only level 92 but I tried to do the Best in Bags. The interface isn’t what I was used to. The stuff that usually is on the right half of the screen was missing. I imported my bag contents but seem to be missing all of the function keys. I’m sure it’s something dumb I;m doing so I would appreciate a push in the right direction.

    • Can you tell me each step you took? Did you get the text string from the addon and paste it into the site? Can you post that string here and I can test it out too.

  67. My guys are only level 92 but I tried to do the Best in Bags. The interface isn’t what I was used to. The stuff that usually is on the right half of the screen was missing. I imported my bag contents but seem to be missing all of the function keys. I’m sure it’s something dumb I;m doing so I would appreciate a push in the right direction.

    • Can you tell me each step you took? Did you get the text string from the addon and paste it into the site? Can you post that string here and I can test it out too.

  68. Hi Im getting this error every time on my hunter Ironfists Doomhammer, Could Not Optimize
    No solution could be found. Check that your settings are not too restrictive, otherwise contact technical support.

    More detail:
    There are not enough items available for slot Neck.
    Could you help plz

  69. Hi Im getting this error every time on my hunter Ironfists Doomhammer, Could Not Optimize
    No solution could be found. Check that your settings are not too restrictive, otherwise contact technical support.

    More detail:
    There are not enough items available for slot Neck.
    Could you help plz

  70. Where can I find Send to Addon now? Has it been removed (temp) in WoD?

    • It’s in the purple ‘what now’ section, to the right of your gear on the optimized screen, bib screen and bis screen.

  71. Where can I find Send to Addon now? Has it been removed (temp) in WoD?

    • It’s in the purple ‘what now’ section, to the right of your gear on the optimized screen, bib screen and bis screen.

  72. I’ve been using AMR for several years on seven alts with no difficulty. As of this week, I can no longer cut and paste strings from my in game profile into the on-line website and vice versa. Updating from the armory works but using the best in bags process doesn’t since the cut and paste function appears not to work. I’ve never seen this problem prior to this past week. Sup?

    • Do you have the latest addon? What isn’t working about copy and paste? Do you get an error, or is the text not even getting copied?

  73. I’ve been using AMR for several years on seven alts with no difficulty. As of this week, I can no longer cut and paste strings from my in game profile into the on-line website and vice versa. Updating from the armory works but using the best in bags process doesn’t since the cut and paste function appears not to work. I’ve never seen this problem prior to this past week. Sup?

    • Do you have the latest addon? What isn’t working about copy and paste? Do you get an error, or is the text not even getting copied?

  74. Hi, How website detect a gladiator Spec and not protection ?

  75. Could Not Load Character
    The provided import string is not complete. Please make sure that you copied the entire string.
    (Click anywhere on this notice to hide it.)

    What can i do?

    • Could Not Load Character
      The region, realm, and name could not be read from the provided import string.
      (Click anywhere on this notice to hide it.)

  76. Could Not Load Character
    The provided import string is not complete. Please make sure that you copied the entire string.
    (Click anywhere on this notice to hide it.)

    What can i do?

    • Could Not Load Character
      The region, realm, and name could not be read from the provided import string.
      (Click anywhere on this notice to hide it.)

  77. Could Not Load Character
    The provided import string is not complete. Please make sure that you copied the entire string.
    (Click anywhere on this notice to hide it.)

    What can i do?

  78. Error! Your import did not work:
    The data string is not in the correct format

  79. Possibly a stupid question but.. if the addon icon is missing from the map interface, how do i open the addon ui? The addon is installed and turned on, but writing /askmrrobot or any variation of that kind doesn’t do anything.

  80. ok maybe some one can help me with this. I’ve try to update log using mr. robot log numerous times and each time with a epic fail. it either says no gear been updated to the web site or no combat log. I have gone over the instruction numerous times and still the same issue. so can someone please shed some light on these issues

  81. Linda Strandgren

    December 25, 2014 at 1:20 pm

    I can’t even find the now what? part on the page where my char is

    • It’s on the optimized, Best in Bags and Best in slot views. It is NOT on the main character page right now. Hope that helps 🙂

  82. I get a message on occasion telling me slots are empty when I have gear in them. The website shows them in place but when I Load a Gear Set with the in-game add-on, it says the slots are empty. Are there gear pcs not recognized yet?

    • Is it really low level gear? We only show pre-raid and higher, not super-low levels. If that’s not it, let me know!

  83. what to do?

    • $19;US;Outland;Mjålnir;Ne Humanus Crede;5;1;100;13:1,7:600,12:3,1:600,14:600;2;.s1;17;1132131;54924,3030,1,57978,1,46670;.s2;18;2132333;54924,8298,26179,26532,1,43623;.q1;109777s12b524e5326;18s8b-483b483;26s7b-1b1x5345;57s9b-483b458b25;38s15b-25b25;73s1b-25b25;27s14b-1b1;28s17b-25b25;8s16b0e10;4180s5b-491b492b9;2001s10;2060s11e-10;555s2e-7;36s13;8s3;445s6;.q2;109821s7b523b1x5345;57s9b-483b458b25;38s15b-25b25;73s1b-25b25;55s17b-25b25;8s16b0e5336;3591s12;17s8;572s5b-491b492b9;2001s10;60s14b29;2000s11e-10;555s2e-7;36s13;8s3;445s6;.r;1269:4,1337:4,1341:4,1375:0,1387:4,1376:3,1435:5,1388:0,1270:6;.inv;1203;4753;364;628;576f81;9331;1;1;2;1;5;87;1;4;2296;111;1903;258;0;2495;74;5275;5129;3309;3792;0;1749;744;1223;135;52;72;58;6;1404;200;0;2253;8697;7168;281;3569;1736;396;438;17497u445;604;215;1;1;1;1;1;1;1;3025f14u6;275;125;4;701;359u14;883;92;6291f368u26;413;2;1;2;1;2;5;0;1;1;2;1;1;0;0;28;0;4;0;0;1;1937;145x4622y0;1273x28y0e4441;472;1;156;159b127;94b25;752;1663;797b372;5b0e885;6b0;11b0;1b-483b483;25b0;37b0;3b0;52b0e-14;57b-482b482;41b0;1b-25b25;5b-1b1;544;2589;2;4;3;15b21;61;1874;3;4;26;3;1;3;4;20;62;4;1;1;17;14;250;761;6b15;1067b13;1b0;521;1;1;1;1;409;4;180;152;292;18;272;862;5;107$

  84. Hi, I’ve just tried your best in bags customisation, although from the past and import there should be a next button, but alas NO next button. No idea if this is an issue with my computer or the website… HELP PLEASE!

    • Do you have an old version of IE? It’s happening in old versions of IE. Also, JUST to be triple sure you’re looking in the right spot, you could post a screenshot so I can verify what you are seeing.

  85. I have disabled this addon because it is causing my chat ui to go nuts when in a group/raid. When it is enabled and im in a group/raid I have all these “The player named …….. is not playing” and it does it over and over and over. Disabled this addon, tried again, the problem is gone. Just throwing it out there!

    • I can’t think of anything that would cause this automatically (we don’t have code looking for players or putting it into chat). It could happen if you were trying to whisper your crafting list to someone (via our addon).

      Did you disable any other addons as the same time as ours? Or do you have any addons meant to interact with ours? We’ll try and track this down.

  86. Xiexie Antonidas

    January 15, 2015 at 10:54 pm

    Love MrRobot and the addon and use it religiously especially when choosing possible routes for upgrading gear and which pieces will benefit my toons most. BUT…I don’t use the standard Blizz round minimap and would like to be able to move the MrRobot addon minimap icon. I have the MoveAnything and SlideBar addons that got some buttons off my minimap, but they won’t manipulate the MrRobot icon. Gatherer will allow me to alter the radius on their minimap icon so something as simple as that would help me get it off my map display and into the background. Would hate to miss the boss I’m camping because his skull was hidden on my minimap!

    • I’ll have to ask our developer about moving the icon around (i don’t know how that works). For now, if you open the in-game addon options, you can hide the minimap icon. Then type /amr show to open the addon.

  87. HEY – I HAVE TWO HELMS!!!!!!!!! WHEN I SWITCH THEM YOUR CRAP BEST IN BAG SAYS THE OTHER IS THE BEST!!!!!!!!!!!!!! SO I SWITCH!!!!!!!!!!! THEN IT SAYS THE OTHER IS THE BEST IN BAG – SO I SWITCH!!!!!!!!!!!!!!!!! THEN IT SAYS THE OTHER IS BEST IN BAG – SO I SWITCH!!!!!!!!!!!!!!! THEN IT SAYS THE OTHER IS BEST IN BAG – SO I SWITCH!!!!!!!!!!!!!!!!!! THEN IT SAYS THE OTHER IS BEST IN BAG – SO I SWITCH!!!!!!!!!!!!!!!!!!!! THEN IT SAYS THE OTHER IS BEST IN BAG – SO i SWITCH!!!!!!!!!!!!!!!!!!!!!!!!!! THEN IT SAYS THE OTHER IS BEST IN BAG – SO I SWITCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I PAY FOR THIS CCCCRRRAAAAAPPPPPP MAKE IT WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  88. Hi,
    I’d like to know if you could add a small feature
    => Stop log in LfR when auto log is enabled

    Thanks in advance 🙂

  89. HELP !

    AFTER TRYING 3 DIFFERENT EMAILS AND NUMEROUS ATTEMPTS TO CREATE AN ACCT ON YOUR FORUM SITE I GAVE UP TRYING TO FIND MY ANSWER THERE. WHEN I GET AN CONFIRMATION AND ENTER IT – IT APPEARS TO ACCEPT IT THEN WHEN I TRY AND LOG IN IT CAN’T FIND ME. UGH 🙁

    —-> HERE’S MY MAJOR ISSUE —> MY GEAR OPTIMIZER HAS TO BE CORRUPTED BECAUSE IT WILL NOT SEE MY CURRENT GEAR I’M WEARING AND TELLS ME TO EQUIP GEAR I ALREADY HAVE ON. AGAIN, IT WON’T SEE MY EQUIPPED GEAR AND I’VE TRIED TURNING OFF ALL ADD ONS BUT STILL NOTHING WORKS. I’VE TRIED JUST ABOUT EVERYTHING AND HAVE REACHED A BOILING POINT WITH THIS AND COULD USE ANY SUGGESTION TO FIX THE PROBLEM. I CAN’T EVEN FIND WHERE TO DOWNLOAD THE APP AGAIN ON HERE. IT’S JUST NOT EASY TO NAVIGATE AND FIND WHAT I’M LOOKING FOR AND WITH NO SUCCESS TRYING TO CREATE AN ACCT AND LOG INTO THE FORUM I’M NOT ABLE TO FIGURE THIS ONE OUT ON MY OWN. AFTER 2 MONTHS OF THE APP NOT SEEING THE GEAR I’M CURRENTLY EQUIPPED WITH I NEED HELP AND A SOLUTION PLEASSSSSSSSE.

    THANKS !!!!!

    • Akana,
      What are you trying to look at, where the gear isn’t right? The addon, or the website?

      IF it’s the addon, any time you optimize on our website, you need to get a new piece of text to copy and then paste into the addon. To do that, click the ‘export to addon’ button in the purple ‘what now’ section. Then go in game, open our addon, go to the ‘load a gear set’ tab, and paste the text there.

      Does that work?

      • Hi – thanks for responding ! I’ve been using this app for a long time and have not had issues like this before. However, it seems to be working now with at least one part of the app I was struggling with.

        Please note that the addon in game Under “Load Gear Set” –> “Load Tab” says –> Click the blue send to addon button on our website. This button doesn’t exist on your website.

        The only thing puzzling was the “Update from Armory” wasn’t finding my currently equipped gear.

        Needless to say through all this confusion I just now tried the addon again and it seems to be working as it should with the exception of perhaps a typo error with the instructions in game about clicking the blue send to addon button as detailed above.

        Thanks again 🙂

        • Just to double check: the send to addon button will show up on the optimized or best in bags view. It isn’t there on the character overview pane.

          Also, if the ‘update from armory’ isn’t updating your gear, something must be wrong with the blizzard API. Every now and then characters get ‘stuck’ in the API but it’s usually quick to resolve itself.

      • Sorry one more thing about this – i am unable to change my spec on my DK. I’m currently 2H frost but want to change to dual wielding and it absolutely will not let me change it to give me best in bag. Honestly I’ve never been so frustrated with this addon before. It’s just simply not working the way it used and it’s really been messed up and taking me too much of my time to try and troubleshoot what used to work and now doesn’t.

        • You can change your spec by clicking the blue pencil button just to the right of your name (when your character is loaded on our site).

          We haven’t changed the addon in a long time. I’m trying to think if there’s something easy you and I are missing. Perhaps this: do you have a 2H weapon equipped? I know Mr .Robot tries to auto-detect that. One thing you could do, instead of manually changing your spec on our site. Equip a 2H, even if it isn’t good, and then do best in bags. That might make Mr. Robot assume you’re a 2H frost and then look for the best 2H weapon in your bags.

  90. The addon does not work anymore on MacosX. When i open the client, and selects a combatlog for upload – it scans and then says no logs are available. I have tried to uninstall and reinstall without no luck.

    • Silly question: is there data in the log? And if so, is it either HM or BRF Normal, Heroic or Mythic? We don’t scan for LFR or non raids.

      If it still doesn’t work, can you dropbox the file to me?

  91. Having an issue where every time I try to upload a log it tells me no relevant fights are found, but if I check the log, the entire raid is in there. I am running the most recent version as well. Any thoughts?

  92. I have two sort of problems.
    1. After I uploaded a logfile, I have one entry under the logs that I am not a member of and I did not record. For some reason, this log is sitting there under my character’s (Keravilia-Elune) entry.

    2. I noticed this when I was testing this nice feature running through LFR. I then noticed upon further reading that this mod doesn’t track LFR. Could this have messed up problem #1 above?

    • A couple of things.
      1. LFR is tracked by our combat logs, with the regular data views. The infographics do NOT show for LFR though.

      2. If someone else was in your LFR and logging, and then they later logged a raid that night… If they uploaded it all at once, it is treated as 1 raid. And then you’d show up in there, even though you weren’t on their regular raid. We’re working on ways to improve that.

  93. Is there a way to change a log from private to public?

    • Not unless you upload it again. Also, anyone with the link can view the log, so if you share it with guildies, they will be able to see it.

  94. I am trying to load my info for best in bags, every time I paste my info string and choose my main spec I do not get the next button to proceede.

  95. Tom Michael Bernens

    March 15, 2015 at 11:34 pm

    I have uploaded a log through the desktop app but it’s nowhere to be found on the site. When I try to upload the log again, it says i’ve already done that, then sends me to a guild I am not in and points me at a log from 3 or 4 days ago. Please help

    • The section that says ‘solved’ – does that mean it is solved, or do you still have oustanding questions? Sorry, it’s late and I might be slow on my comprehension 😉

      Anyway, if you want to reupload, rename the file, then upload it. That will do the trick.

  96. Arthur Sudduth

    March 17, 2015 at 5:42 am

    Just FYI. I tried to download your log uploader via IE and it kept telling me that I need to update/install Silverlight. However when I went to the website it said I had the most up to date version. After scrubbing your forum/website for about 20 mins I gave up and downloaded chrome and enabled the addon and downloaded the uploader uninstalled chrome and have been using the upload just fine.

    • Tino Hisquierdo

      April 18, 2015 at 6:36 pm

      Ya what is the workaournd for the silverlight needs download first screen?? I’ve done that and just like said above i have the latest and greatest version of it but can’t upload logs. How do i fix it and i tried it on IE and Chrome.

  97. For about a week now my addon cannot find any relevant fights – I have also gotten issues with the addon crashing every time I had to update it. Any thoughts on what that might be? thanks in advance

    • Are you talking about the desktop client? What version do you have?

      • That is correct, the desktop client. I do not know the version number but I did redownload it yesterday. It found a whole lot of fights but was still missing a fair amount of them (mostly the recent stuff from the same week). Hopefully this helps

  98. I pay for ask mr robot and still cannot get it to show my second set of gear it shows my dps set as my healer set and has never once worked right wtf

    • Can you send me a screenshot of what you’re looking at. Is this for Best in Bags, or just loading your character?

  99. Hi, the Plasma Mechshades of the Peerless are my BiS. I am wearing them but the stats are very slightly different so they aren’t being recongnise as my BiS. E.g. I am wearing 191 Critical Strike / 177 Mastery, but Mr Robot says 186 Cristal Stike / 186 Mastery. Is there anything I can do about this?
    Thanks Lil H0li :Dx

    • Nope, nothing you can do. With this expansion, there are a dozen or two versions of each item suffix, with very minor stat differences 🙁

  100. Philip Kenny

    May 2, 2015 at 1:03 pm

    The team optimizer page says to go to the team optimizer tab in the ingame addon. I have the latest version, but still don’t see that tab.

  101. Stephen Cothron

    May 26, 2015 at 1:16 am

    When I go to upload combat Logs it says I have to download Microsoft silver light so after downloading and installing it I close my browser completely out and open and go back to askmrrobot.com it says the same thing that I need to install it I’ve done this 5 times with nothing different happening. I have a 2011 imac and I’m dow.loading the mac version.

    • Are you using chrome? If so, type plugins:// in the address bar and see if silverlight is enabled.

  102. Logging in general seems not to work for since 28/5. anyone else have a problem?. The desktop client says ” Live Loggin in Progress”, and normally it would show logs after every fight. But i get 0. Yes the minimap icon is green

  103. Matko Glučina

    June 20, 2015 at 10:38 am

    Hy mates i have problem with microsoft silverlight , it says i need to download it and when i downloaded it it still says it is missing? why :/

    • Are you using chrome? If so, chrome can make it hard. Try installing it with IE and see if that works.

  104. can’t use on TW sever due to error display on chinese

  105. I’m able to export from the addon just fine, but when I calculate the BiS equipment, there is no ‘export to addon’ button.

    • BiS doesn’t export to the addon right now, since there isn’t stuff for you to equip. We might add that in the future.

  106. my AMR addon is moved in a way its unusable the bottom left of the window is in the top right of my screen and goes off screen, i uninstalled and reinstalled,is there another way?

  107. How do I get the addon button to appear on my mini-map? I updated to 6.2 today and the button disappeared. I tried /AMR, /mrrobot, etc and can’t bring the addon up.

  108. when i go to the mr.robot web sight and update from armory, everything looks good, yet when i import back to warcraft….all my updated and modified equipment is not showing properly……for example the wow addon shows my gun as 630 not the 675 it is

    • what version of the addon do you have? And can you paste the text you are using for BiB on the site? THANKS!

  109. I’ve set the addon to not display the icon on the mini-map. I’ve tried to open it today with /amr and it just doesn’t open. Tried exiting the game, uninstalling and reinstalling the addon and nothing appears… If anyone has any tips I would greatly appreciate it…

  110. Julius Daquilanea

    July 2, 2015 at 12:02 am

    I’ve been using AMR to upload logs for a while now and recently it won’t detect any of my guilds HFC raids. The client and addon are both fully updated.

  111. When I click on the mini map button or type /amr show it doesn’t show up anymore. It works fine on my other chars… I think I’ve moved the window out of the viewing area and its popping up but I can’t see it. Any way to reset where the window opens up?

  112. I’ll start the app on my computer before we start raiding and the in-game app is running (little robot eyes turn green) and when the raid finishes I click on the button that reloads my UI, then i click stop on the computer app and go through the upload process and when all is said and done it tells me that no fights were logged. I’ve lost weeks worth of raiding now.

    • Hmmm. Can you upload the text file (the log) to dropbox and send me the link? What zones are you raiding?

  113. I can’t load the data from the addon into the website. I can paste the information from the addon, but then when I click Import, it all disappears and doesn’t load, doesn’t ask me to choose my spec, nothing…

  114. i have the addon and have been using it for over a year, but i just went to upload logs and when i did it told me to install silverlight. i installed silverlight and tright to reload the load the logs and it asks me to download silverlight again, i click to download and it says i have the most up to date version, is there a reason or way around……??

    • The addon and the desktop app to upload logs are separate things. Are you using Chrome? If so, it does weird things when installing silverlight. Try using IE, just to install silverlight. This is a one-time thing.

      Once you do that, does the process let you continue to get the desktop app?

  115. Leslie Simpson

    July 11, 2015 at 3:35 pm

    I have an old version of the app on my computer and I attempted to reinstall (visiting the log site doesnt resolve this) i uninstalled and deleted the app from my computer but it still won’t register that I don’t have it or allow me to redownload or update it. When I did have it It gave me the same problem, it would not update, which is why I uninstalled it. I’d really like to fix this so I can upload logs, can you give me any direction? I’d be happy to post any additional information you may need.

  116. Atloz Thatcher

    July 13, 2015 at 9:40 pm

    re sized the window and now it is not out of the screen and i cant do anything anyway to reset it ?

  117. So the window that comes up for AskMrRobot was too large. I found the way to resize it in the options and played with the settings. Well now it is in the UPPER right corner and I can not access it to pull it down. I just see the bottom message “Ask Mr. Robot v28 loaded. Documentation availa”. How can I get the window to come back into view???????

  118. Hi The pop up screen is stuck in the corner and i can’t drag it down to use any of the buttons to export etc? Dumb arse, just realised the posts were not in date order – found a solution – thanks 🙂

  119. Give loot option will not work in the addon. Says candidate not found or not eligible

    • When you give loot to that person, I take it their name already showed up as an option to loot it to?

      Was this at the end of a raid by chance? If they left the zone you wouldn’t be able to loot it to them I believe.

      • After each boss i had to manually assign the loot via the ingame master looter option

        • Do you have master looting (in the game) turned on? It sounds like you do. You also have to be at the boss with the loot window open for it to work via our addon.

  120. I keep getting an error when using the equip gear setting on switching specs. It works for one spec but not the other. I get an error about an Item in your gear set could not be equipped, All my gear is in my bags and i’ve checked to make sure it wasn’t a shirt or tabard. Any idea what might be wrong?

  121. I have the addon and pay but when I upload my logs “no gear data was found” it says to go to the combat logs tab in my addon and follow directions to add gear data, but there are none that I can see. Also, I have uploaded my combat logs from my wow folder twice, about 40 fights each time, but when I go to my “home page” on AMR it only shows 4 “most recent logs” and they are from the beginning of july. If I click on “view all logs” it again only show those 4 fights? I know the fights are being recorded because I watch them process “30 out of 39” and then when its done I can “view logs” and they are there. so where are they going after? Hopefully this made sense. Im new to this stuff and its not the most user friendly sometimes. thanks, DZA (my add on is up to date version 28)

  122. Jeremy Shayne Judge

    August 4, 2015 at 10:32 pm

    I recently started a combat log from within v28 of the in game add on. After I stopped it, I tried to upload the data using the desktop app, and it couldn’t find anything more recent than March. I checked and I did use warcraftcombatlogs at one point, but its inactive atm. Any idea why there is no data more recent than March? The text file did show it being updated as recently as the raid I tried to upload.

  123. One of my Characters has the addon stuck in the upper right corner over the mini map and i cant seem to move it in the middle of the screen. It happened right after resizing it.

  124. I am new to the combat log addon. I clicked the auto-logging icom and last night I raided, the icon went green, and when I was done, it went back to red. This morning I go on to the home page to upload the log, but it tells me to load MS Silverlight which I already have. However, I did notice that in MS Silver light AMR is not listed. Would that be the reason why there are no logs? If so, could you instruct me on how to do this please. Thank you

  125. I no longer have the icon on my mini map to load in game. The /amr command does nothing

  126. Whenever I use the best in bags option for some reason I keep getting that the import string is for the wrong character when it isn’t I even checked many times…. really frustrating!!!

  127. Melissa Chadibbs

    August 19, 2015 at 7:46 pm

    I have a problem regarding my resto shaman. According to the WoW character screen, my ilvl is 615; however according to AMR, my ilvl is 639. I have no gear hiding anywhere, and am not able to get into raids higher than Highmaul, which leads me to believe this is a software issue. Any suggestions of where to start? Jilah-Sen’jin

  128. Stephen Michael Christesen

    August 25, 2015 at 6:39 pm

    I’m on windows 10 keeps asking me for silver light I have it installed but still wont let me past that screen any help

  129. Hey I’ve tried uploading my logs from the last 3 days but the Desktop program doesn’t seem to find them. I have had autologging enabled and in game it has said I have recorded them but when I search to upload them they aren’t found. Any ideas what is causing it?

  130. Error trying to import from the website to the addoon. Date: 2015-09-20 12:16:16

    ID: 1

    Error occured in: Global

    Count: 1

    Message: ..AddOnsAskMrRobotImport.lua line 270:

    table index is nil

    Debug:

    AskMrRobotImport.lua:270: ImportCharacter()

    AskMrRobotImport.lua:11:

    AskMrRobotImport.lua:9

    (tail call): ?

    [C]: ?

    [string “safecall Dispatcher[4]”]:9:

    [string “safecall Dispatcher[4]”]:5

    (tail call): ?

    …aceAddOnsAskMrRobotLibsAceGUI-3.0AceGUI-3.0.lua:314: Fire()

    AskMrRobotuiAmrUiButton.lua:25:

    AskMrRobotuiAmrUiButton.lua:22

    Locals:

    None

    AddOns:

    Swatter, v5.0.0 ()

    AskMrRobot, v28

    Babylonian, v5.1.DEV.332(/embedded)

    Configator, v5.1.DEV.376(/embedded)

    DBMCore, v

    DBMDefaultSkin, v

    DBMStatusBarTimers, v

    Gatherer, v5.0.0

    MasterPlanA, vA

    Skada, v1.4-32

    SlideBar, v5.0.0 ()

    BlizRuntimeLib_enUS v6.2.2.60200

    (ck=13a)

  131. I try to get my data into teh addon ingame and copy the url from my char but ingame the addon tells me that is the wrong data. How do i get the data from the internet into my addon?

  132. My in game addon is showing outdated gear set info. I have tried importing from the website, deleting sets in game, clearing addon cache and creating new sets in game. I miss the auto equip feature, but since my sets are showing the wrong items it gives an error. Any suggestions?

  133. i clear hfc 13/13 normal and 8/13 hc and addon said that i dont have logs..come on what happened?

  134. Recently set the UI scale to .7 and the addon is now stuck in the top right of my screen without the capability of moving it. Picture related.

  135. Two issues. First is a private change to public log, I’m assuming that can only be done by re uploading? Secondly when using the link our guild is able to look at the logs however they are no longer linking to our characters. When we attempt to do the comparison it appears that we can onto view EU players as if we are somehow on EU but we are US. How do we resolve this issue?

    • You can’t change private to public. But you could delete the private one and reupload as public (IF you still have the log, which should be auto-archived in an Mr. Robot subfolder of you logs folder)

      As for the EU: is the person who uploaded it accidentally set to EU? This can happen if someone downloaded an addon pack that was set to EU, for example.

  136. Noellan Gageant (that1gayrainb

    October 13, 2015 at 5:33 pm

    Is there anyway to change the amr window scale via chat commands? It got accidentally changed to .1 I believe and I can no longer see if on my screen. I’ve tired fresh installing it and installing and older version to fix it. Also tried /amr show; toggle; etc. There just appears to be nothing I can do to see my in-game window again.

  137. disqus_RpYWqYz51Z

    October 19, 2015 at 3:05 am

    I’d like to know, why I cannot or how do I export from the askmrrobot.com website, and imports to my world of warcraft addon? I can’t seem to find any export to addon; I only see export to SimC

    I’m upload an image showing what I mean, if it’s possible (ofc)

    • Best in Slot doesn’t export to the addon. The exports are for changes you can make to your gear right now. So Best in Bags and Optimized views will export.

  138. Is there a command for changing specs instead of left clicking on the addon icon?

  139. trying to DL the desktop app and it keeps sending me to DL Silverlight even though I already have the most recent version.

    • Try using IE to DL. It’s a one-time thing. Chrome gives issues when installing. It can be done but there are some settings to change. I can google them tomorrow (heading to bed right now) if you’d like me to.

  140. Jens Steinhäuser

    November 9, 2015 at 2:08 pm

    Hi, I have uploaded 150 Logs of Battles yesterday but I can See them in AskMrRobot, what can I do ?

    • How big was the file? 150 logs is quite a bit of logs 😉

      • Jens Steinhäuser

        November 10, 2015 at 11:06 am

        The Log File 2.7 GB big, bit the Add-On Says Upload where Finished

        • Did you use the desktop program to upload the file? The addon isn’t able to do it for you.

          • Jens Steinhäuser

            November 11, 2015 at 2:02 pm

            Yes I Use the Desktop Programm an it says x Finished

          • can you link me to your character and tell me a bit about the logs you uploaded? What bosses, what dates, etc?

          • Jens Steinhäuser

            November 13, 2015 at 8:17 am

            http://www.askmrrobot.com/wow/player/eu/area_52/warmaster
            In the First File there 151 Fights Uploaded Seccesfull, these fights was 4.11.2015 and bevor. (HFZ, Inis and Other)

            In the Second File where Fights 07.11.2015. (HFZ)
            Since 10 Minutes I`ve Uploaded from 11.11.2015. (HFZ) These Fights I can See in My character.
            The 2 Files bevor I can`t Upload again.

          • To reupload the logs, go into your combat log folder and look for the Mr. Robot archive folder. Find the log file you want to reupload. Rename it (anything different than the original name). Then reupload it. Does that work?

            To be clear, I see fights from sept – november, and you do too? The problem is the fights from a while back, right?

  141. Im having a strange issue when trying to calculate best in slot. For example: When putting it on max nm mode for hfc, I get a crafted weapon as recommended but when changing it to max lfr it changes the recommendation to a baleful item. Several other slots have the same issue but I figured it compensated for lost set bonuses etc.

    Why is this?

    • Can you link me to your character, and take a screenshot of the settings you are using (I will reproduce it, then change just the Normal / LFR setting).

  142. Says I need to download desktop app, then says I need Silverlight. Once I DL Silverlight it says I already have it. How can I upload raids!

    • Can you try downloading and installing silverlight through internet explorer? Chrome turns it off by default, there’s a way to enable it through the settings though.

  143. I updated two items today with Valor and AMR does not appear to be recognizing the upgrades. Please advise. Kerrinn Turalyon (US) $28;US;Turalyon;Kerrinn;Cor Tenebrae;6;1;100;13:700,2:700,12:700,8:700,14:700;2;.s1;10;1223333;56850,1016,61518,78,2,12642;.s2;9;3113333;56850,1016,61581,15,2,12642;.q1;109168s16b82b449e5275;4671s7b36;10s8;28s12e52;15s2e-7;7s3;32s14;24s6;13s9;14s5;1563s1;4s10x5349;625s15b-31b57e-7;1940s13;193s11e14;.q2;113888s8b565b2x5413;2306s6b-496b464b83;7994s11b-55x0e5324;36s13b-2b5;60s5u529;8s10u0;4s1u0;5s7b0;5s3b-524;6s9b524;50s16b0e-48;183s14b-3×0;91s12b60b26e48;3335s15b-86x0e-14;5s2b-522b522x0e7;.r;1269:7,1337:7,1341:7,1375:0,1387:7,1376:7,1435:6,1388:0,1270:7;.inv;6796;209;5969;3871;5;85;6;4583;1;0;9322;425;2548;376;9854e5357;27561;5420x4329y-333z0e-486;1x333y0e-667;1327e63;397x0y0z-34e-204;37x-44y-255e146;3478f7;3024u445x647e613;1271;13;55u0x-12e-18;2u0x25y-25;3937u0;5309u20x12y-34z22e-385;2u0x25y-47;1u0x0y-44e461;3272u40x467y-400;2u0x0y0e-76;8u0x0y0z0e-385;1u0x0y0e14;1028e-9;2;3;2047u0x0e857;481;949;98u0x11e-582;109u0x0e0;68u0x0e0;446x-11y0e0;59u0x-45y0e123;846u0x45e-394;475u0x15y-60z60;13u0e-12;921b89;34b-67;2421b60b449b89e860;686b-96;3739b40b2x702;59b0e107;175b1;48b-1;80b-525b526;866;1217b-525;4;132b37b457b57e-73;14b-362b296b8;1b-459b459b83;2b-548b466b82;530b-196;1586e14;58;553;541;926;2b-382;3;3797b526;23u24;67u0;14u0;4u0;66u0;3680b-6;81u0;54u0;42;100;44$

    • Looks like you need the updated version of the addon (v30). Then also make sure you switch between your main and offspecs one time each – that will clear the saved data and make sure things are updated.

  144. I tried to launch the desktop but it said the shortcut was broken and removed it. Tried to redownload(through both Firefox and IE) but it says I already installed it. I tried to uninstall through the control panel but it said there was an error and removed it from the list. I also can’t find the files for the app anywhere on my computer. Please Help!

  145. I am trying to update the client, and it won’t let me get past the Silverlight install on both chrome, and edge. I already have Silverlight installed. I guess I will just stay with using version 30, or stop using it

    • OK, so after having a messed up uninstall I have been able to update. Not in edge or chrome though. Luckily, I had firefox which acted correctly.

  146. Jeremy Shayne Judge

    November 29, 2015 at 10:08 am

    The AMR desktop application told me to uninstall for an update and go to the website to reinstall the app. I uninstalled, but when I went to download, it stated i needed Microsoft Silverlight and won’t let me go any further. I attempted to reinstall Silverlight and it said I already had it installed. Nothing seems to get me past that step.

  147. I’ve been trying to upload logs, upon launching the client it says there is a newer version, but it could not automatically update. That I should uninstall, and download the new client. However I am unable to even uninstall the client itself. I use windows 10, trying to uninstall through remove programs says there’s something wrong, and that it may have already been uninstalled(only offering an option to now remove it from the list). The other method of removing apps, lists the mr robot client as unavailable and trying to uninstall does nothing. All the while the website just says I already have it installed and will not let me download the new version because of this.

  148. Mike Van Rooyen

    December 6, 2015 at 2:29 pm

    What I open the update log window it tells my to install SL after install I closed and reloaded and it is still telling me to install SL?

  149. OK. this just doesn’t make any sense. You’re telling me that a 650 dagger is a better option than a 675 dagger is in my primary slot. here’s the input from the addon. This is for a Combat Rogue.

    $31;US;Darrowmere;Ezleron;The Shire;1;2;100;13:700,15:104,12:700,1:700,14:700,6:700;2;.s1;24;3332121;56800,11,1222,5,101596,4;.s2;25;2332122;56800,11,2,1220,5,101596;.q1;109171s1u529b135b396b62;4441s13b-30×5349;280s2e5320;25s11e5;34s5;11s9;27s7;578s10b-542b542x0;764s17b-523b119b404x0e6;843s15u0b-434b406b58e-20;470s16u0b-457b413b45e26;1470s14;6458s8u0b-457b511b4;20s6u0b-510b509b2;3s12u0b-445b445b111;3755s3u0b-653b540b1;.q2;113611s12b563x5340e5325;1s13b0x9;280s2e-5;59s5;38s7;578s10b-542b542x0;764s17b-523b119b404x0e11;843s15u529b-434b406b58e-20;52s9b-30x-9;418s16u0b-427b413b45e26;1470s14;6458s8u0b-457b511b4;8s1u0b-163b164b112;8s3u0b-277b163b1;4s6u0b-468b467b2;3s11u0b-445b445b111;.r;1269:3,1337:3,1341:3,1375:3,1387:0,1376:0,1435:3,1388:4,1270:4;.inv;1280;11754;10158;8063;2037;795;4260;0;7234;1;410;14225;4667;12646x4904y-4z2;9683;16465;5493u529b135b396b62;4430;1;32;15;196;11;24;37e5325;7;5;33;12;520b-438;3b-85;5b-48b538;0b-496;16b45b454x438;4b-398;49b-122b145;751b21b354;9b-523b124e6;847u0b-33b394b10;1u0b-397b387b10;4u0b-394b384b10;27;2;5b25;7;4;66b0e-20;154;908b13e-870;8b137e886;928e-2;80;8;449;868;1;1;2;1;1;1;675;4193u0b-223b160b5;4u0b-589b584b6;0u0b-166b160b5;0u0b-436b431b5;0u0b-589b584b6;4u0b-490b484b6;8u0b-497b491b5;0u0b-474b469b5;4u0b-510b509b2;3u0b-467b461b6;2729;14;19b-613;861;132u0b71b540b1$

  150. I have uninstalled both Silverlight app and Ask Mr. Robot but as soon as I download Silverlight again it tells me just to go to my desktop or start menu to open upload logs, which there is nothing to open. Is there something that I’m missing or that I did wrong?

  151. I changed the scale of AMR to 1.2, and now it is off my screen and I have no way to move it back so I can use it. Any suggestions how to get it so I can use the addon again/move the addon back onto my screen?

    Thanks.

  152. I have windows 10 and silverlight is installed and up to date and I still can’t upload my combat logs. What the hell?!? I’m not a programmer, so don’t tell me to go here and delete this and go here and add this. How about you fix, or better yet update that damn combat log system and ditch silverlight altogether. This is bullshet

    • Sorry for the trouble – the problem is that Chrome removed support for these types of plugins. It should work in IE, just for a one-time install. Then you can go back to using any browser. If you still have trouble, here’s a post with more troubleshooting: http://forums.askmrrobot.com/index.php?topic=11790.0

      For Legion, we’ll be redoing the client and not use silverlight. Unfortunately, we built it before it was announced that support for it was being pulled. And since we are a team of 3, with only 1 developer, updating things like this takes a bit of time. Sorry about that!

  153. Hello, I just started using mr.robot and the addon can’t seem to find a ring on my character. Using V31 and http://www.askmrrobot.com/wow/player/eu/dalaran/kraicta

  154. Is there any way for the addon to auto install? It seems like there is only a manual install now and every video I find on “how to” has an older version of AMR with the addon just installing itself.

  155. Hello, why does the client not recognize that I have the latest version of Silverlight installed?

  156. Imurfate seriously dissapointe

    January 25, 2016 at 11:21 am

    i uninstalled the add as well as silverlight. when i go to reinstall the log addon it says i already have it. this i have tried NUMEROUS times. i will no longer even use this sight if it is not fixed. it’s like you people cant fix the problems you create. its complete and utteral BS.i pay for your PREMIUM services and instead get shit on. please fix this. it has been this way for a month now and i cant log fights.

  157. All the columns are running diagonally, how do I fix this?

  158. Rafael Arrazcaeta

    February 25, 2016 at 5:57 am

    having trouble getting silverlight for getting logs
    on mac

  159. I’m having issues with the best in bag feature. My secondary spec is not my main spec. However, it does not optimize my secondary spec with the proper gems and sometimes the correct spec piece of gear. Is there a way to set up my secondary spec to optimize properly, or will I have to swap main/secondary in game to get it to work?

  160. Treida Malkemus

    March 8, 2016 at 3:33 pm

    I try to get the desktop application for logs and I’m told to download silverlight, which I already have. I tried on two browsers and have reloaded over and over. What am I doing wrong?

  161. James Hültenschmidt

    March 14, 2016 at 3:59 pm

    It would be nice to add a best in slot section of the addon itself to avoid opening up windows during a game

  162. I installed the latest client and still can’t upload my combat logs. The file doesn’t appear to be saving for some reason (0 kb size) even though the addon says it is actively recording. It worked fine on my Mac, but on my new PC it’s having issues. Any help?

  163. David Donnelly

    April 4, 2016 at 12:12 pm

    Hello – I uploaded a ton of logs (about 2 weeks worth) tonight and none of them have appeared for my character. Not too sure about version numbers for the add on but I got a successful upload message from it. Link to my character is http://www.askmrrobot.com/wow/player/eu/bronze_dragonflight/josair Most recent log I can see if 20th Mar 2016. Can’t find any log info to try uploading again. Please help! Cheers.

  164. Im having an issue with scaling. I set the in-game display to 1.5 and the window dissapears. I use the command to open it and it is invisible. Tried to find it in the wtf folders and addon file. Didn’t work, I also tried to re-install and that did not work as well.

  165. How to add old logs? like from April last year? In logs is logged only day and month, so amr sees them as from 2016… but they are from previous year. I would like to keep them together with current logs, on server, if possible

  166. how do i get the info on the website onto my addon

  167. i find AMR to be pretty handy, but occasionally it does something weird. On my demon hunter it is recommending an iLVL 680 trinket (Lekos leash) with similar but lower stats than my iLVL 770 Mirror of Truth. Could it be that it’s doing that because the originally trinket was something like an item level of 200?

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